package cn.ksource.web.controller.business.pages.zc;

import java.util.ArrayList;
import java.util.List;
import java.util.Map;

import javax.annotation.Resource;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;

import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Controller;
import org.springframework.ui.Model;
import org.springframework.web.bind.annotation.PathVariable;
import org.springframework.web.bind.annotation.RequestMapping;
import org.springframework.web.bind.annotation.RequestMethod;
import org.springframework.web.servlet.ModelAndView;

import cn.ksource.beans.SC_PARTNER_CUSTOMER_INFO;
import cn.ksource.beans.SC_SERVCE_CATEGORY;
import cn.ksource.beans.SC_WORKFLOW_INCIDENT_LOCAL;
import cn.ksource.core.page.PageInfo;
import cn.ksource.core.util.ConvertUtil;
import cn.ksource.core.util.DateUtil;
import cn.ksource.core.util.JsonUtil;
import cn.ksource.core.util.NumberUtil;
import cn.ksource.core.util.ParamsMapUtil;
import cn.ksource.core.util.StringUtil;
import cn.ksource.core.web.SysInfo;
import cn.ksource.core.web.SysInfoMsg;
import cn.ksource.core.web.WebUtil;
import cn.ksource.web.Constants;
import cn.ksource.web.facade.customermanage.CustomerManageFacade;
import cn.ksource.web.facade.incident.IncidentFacade;
import cn.ksource.web.facade.order.OrderFacade;
import cn.ksource.web.facade.zc.ZcywFacade;
import cn.ksource.web.service.DataDictionaryService;

/**
 * 日常运维--驻场运维控制器
 * @note:
 * @version
 * @author sxj
 * @date June 28, 2016 10:35:44 AM
 */
@Controller
@RequestMapping("/business/pages/zcyw")
public class ZcywController {
	
	@Resource(name="zcywFacade")
	private ZcywFacade zcywFacade;
	
	@Autowired
	private OrderFacade orderFacade;
	
	@Autowired
	private DataDictionaryService dataDictionaryService;
	
	@Autowired
	private IncidentFacade incidentFacade;
	@Autowired
	private CustomerManageFacade customerFacade;
	
	/**
	 * 跳转到驻场运维工单列表页面
	 */
	@RequestMapping("myZcyw.html")
	public ModelAndView myIncident(HttpServletRequest request) {
		ModelAndView view = new ModelAndView("/business/pages/zc/zcyw/myZcyw");
		System.out.println("flowstate:--------------"+request.getParameter("flowstate"));
		Map num = orderFacade.queryOrderCountByCate(request, Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT_LOCAL.toString());
		view.addObject("flowstate", request.getParameter("flowstate"));
		view.addObject("type", request.getParameter("type"));
		view.addObject("num", num);
		
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getLoginedUserId(request));
		Map map = zcywFacade.getOrderNum(params);
		view.addObject("data", map);
		view.addObject("types", types);
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		return view;
	}
	
	
	
	
	
	/**
	 * 查询我的事件列表
	 */
	@RequestMapping("myZcywData.html")
	public ModelAndView myIncidentData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/myZcywData");
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getLoginedUserId(request));
		PageInfo incidents = zcywFacade.queryMyZcywData(pageInfo,params);
		modelAndView.addObject("orders", incidents);
		return modelAndView;
	}
	
	/**
	 * 查询我的事件数量
	 */
	@RequestMapping("myZcywCount.html")
	public void myIncidentCount(HttpServletRequest request,HttpServletResponse response) {
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getLoginedUserId(request));
		int count = zcywFacade.queryMyZcywCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 服务台查看驻场管理的信息
	 */
	@RequestMapping("zcyws.html")
	public ModelAndView zcyws(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcyws");
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		modelAndView.addObject("types", types);
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		modelAndView.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		modelAndView.addObject("eventDg", eventDg);
		//客户列表
		List<Map> cusList = incidentFacade.getCustomerList();
		modelAndView.addObject("customers", cusList);
		Map params=ParamsMapUtil.getParameterMap(request);
		Map map = zcywFacade.getZcywNum(params);
		modelAndView.addObject("data", map);
		return modelAndView;
	}
	
	/**
	 * 查询服务台的驻场运维列表
	 */
	@RequestMapping("zcywsData.html")
	public ModelAndView zcywsData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywData");
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		PageInfo incidents = zcywFacade.zcywDataForFwt(pageInfo,params);
		modelAndView.addObject("orders", incidents);
		return modelAndView;
	}
	
	/**
	 * 查询服务台的驻场运维数量
	 */
	@RequestMapping("zcywsCount.html")
	public void zcywsCount(HttpServletRequest request,HttpServletResponse response) {
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		int count = zcywFacade.zcywCountForFwt(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 服务台创建事件页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="addZcyw", method=RequestMethod.GET)
	public ModelAndView addIncidentForService(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/business/pages/zc/zcyw/addZcyw");
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getLoginedUserId(request));
		Map map = zcywFacade.getOrderNum(params);
		view.addObject("data", map);
		
		//查询出该驻场人员的总客户，和下级客户，项目
		Map result = zcywFacade.queryZcMsg(request);
		
		view.addObject("msg", result);
		
		//查询事件类型数据字典
		List<Map> types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		//取得事件类型的第一条数据
		if(null!=types && types.size()>0) {
			Map type = types.get(0);
			view.addObject("typeId", type.get("DATAKEY"));
			view.addObject("typeName", type.get("DATAVALUE"));
		}
		//查询申报方式数据字典
		List<Map> ways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_APPLY_TYPE);
		//取得申报方式的第一条数据
		if(null!=ways && ways.size()>0) {
			Map way = ways.get(0);
			view.addObject("wayId", way.get("DATAKEY"));
			view.addObject("wayName", way.get("DATAVALUE"));
		}
		//查询事件来源数据字典
		List<Map> froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_SOURCE);
		//取得事件来源的第一条数据
		if(null!=froms && froms.size()>0) {
			Map from = froms.get(0);
			view.addObject("fromId", from.get("DATAKEY"));
			view.addObject("fromName", from.get("DATAVALUE"));
		}
		
		
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		
		
		//查询该加盟商的事件影响力
		view.addObject("types", types);
		view.addObject("ways", ways);
		view.addObject("froms", froms);
		return view;
	}
	
	/**
	 * 根据客户查询该客户下的所有驻场人员
	 */
	@RequestMapping("fpry.html")
	public ModelAndView queryUser(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/fpry");
		
		List users = zcywFacade.queryAllZcry(request);
		modelAndView.addObject("users", users);
		
		return modelAndView;
	}
	
	/**
	 * 服务台创建事件提交
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="addZcyw.html", method=RequestMethod.POST)
	public ModelAndView addIncidentForDeskSubmit(HttpServletRequest request, HttpServletResponse response,SC_WORKFLOW_INCIDENT_LOCAL sc_workflow_incident_local) {
		Map map = zcywFacade.saveZcyw(request,sc_workflow_incident_local);
		
		
		
		String incidentId = ConvertUtil.obj2StrBlank(map.get("incidentId"));
		SysInfoMsg msg = (SysInfoMsg)map.get("msg");
		
		
		String type = request.getParameter("type");
		if(type.equals("1")) {
			ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/addSuccess");
			modelAndView.addObject("type", type);
			modelAndView.addObject("incidentId", incidentId);
			modelAndView.addObject("sysInfo", "Success");
			modelAndView.addObject("message", "操作成功");
			modelAndView.addObject("info", msg);
			return modelAndView;
		} else if (type.equals("2")) {
			ModelAndView modelAndView = new ModelAndView("redirect:/business/pages/zcyw/solution.html?incidentId="+incidentId);
			return modelAndView;
		} else if (type.equals("3")) {
			ModelAndView modelAndView = new ModelAndView("redirect:/business/pages/zcyw/closeOrder.html?incidentId="+incidentId);
			return modelAndView;
		}
		
		
		return null;		
	}
	
	/**
	 * 跳转到填写结局方案页面
	 */
	@RequestMapping(value="solution.html",method=RequestMethod.GET)
	public ModelAndView endTask(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/solution");
		
		//查询解决方式数据字典
		List ways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.RESOLVE_WAY);
		modelAndView.addObject("ways", ways);
		
		return modelAndView;
	}
	
	/**
	 * 结果方案提交
	 */
	@RequestMapping(value="solution.html",method=RequestMethod.POST)
	public ModelAndView doEndTask(HttpServletRequest request,HttpServletResponse response) {
		zcywFacade.doEndTask(request);
		
        String orderId = request.getParameter("incidentId");
		
		ModelAndView modelAndView = new ModelAndView("/business/pages/incident/rechange");
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("zcyw", 1);
		modelAndView.addObject("bustype", Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT_LOCAL);
		return modelAndView;
		
	}
	
	/**
	 * 跳转到关闭原因界面
	 */
	@RequestMapping("closeOrder.html")
	public ModelAndView closeReason(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/closeOrder");
		//查询关闭原因数据字典
		List reasons = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.CLOSE_REASON);
		modelAndView.addObject("reasons", reasons);
		return modelAndView;
	}
	
	
	/**
	 * 关闭事件提交
	 */
	@RequestMapping(value="closeOrder.html",method=RequestMethod.POST)
	public ModelAndView doCloseReason(HttpServletRequest request,HttpServletResponse response) {
		zcywFacade.doCloseReason(request);
		
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/addSuccess");
		modelAndView.addObject("type", 1);
		modelAndView.addObject("sysInfo", "Success");
		modelAndView.addObject("message", "操作成功");
		return modelAndView;
		
	}
	
	
	/**
	 * 选择重复事件
	 */
	@RequestMapping("selectZcyw.html")
	public ModelAndView selectIncident(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/selectZcyw");
		
		String incidentId = request.getParameter("id");
		
		modelAndView.addObject("incidentId", incidentId);
		return modelAndView;
	}
	
	/**
	 * 查询事件列表
	 */
	@RequestMapping("zcywMerged.html")
	public ModelAndView merged(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywMerged");
		List incidents = zcywFacade.queryZcyws(request);
		modelAndView.addObject("incidents", incidents);
		return modelAndView;
	}
	
	
	
	/**
	 * 跳转到订单查看页面
	 */
	@RequestMapping("zcywDetail.html")
	public ModelAndView incidentDetail(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywDetail");
		
		//查询事件基本信息
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		
		//通过工单编号查询工单基本信息
		Map baseMsg = zcywFacade.queryIncidentLocalBaseMsg(orderId);
		
		modelAndView.addObject("baseMsg", baseMsg);
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		
		
		
		List<Map> lzs = zcywFacade.incidentLocalLzRecord(flowId);
		modelAndView.addObject("lzs", lzs);
		
		
		//查询要求响应时间和实际响应时间
		long create_time = ConvertUtil.obj2Long(baseMsg.get("CREATE_TIME"));
		
		String answer_time = ConvertUtil.obj2StrBlank(baseMsg.get("ANSWER_TIME"));
		if(!StringUtil.notEmpty(answer_time)) {
			answer_time =  DateUtil.getCurrentDate14().toString();
		}
		String request_answer_time = ConvertUtil.obj2StrBlank(baseMsg.get("REQUEST_ANSWER_TIME"));
		String answer_timeout = ConvertUtil.obj2StrBlank(baseMsg.get("ANSWER_TIMEOUT"));
		//计算第一次响应时间和创建事件的事件差 将时间差转化为分钟
		long seconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(answer_time));
		
		//将秒转化为分钟
		double sjxysj = NumberUtil.div(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(60), 1);
		
		baseMsg.put("sjxysj", sjxysj);
		
		
		if(answer_timeout.equals("2")) {
			//计算时间走动长度
			double a1 = NumberUtil.mul(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(250));
			double a2 = NumberUtil.mul(ConvertUtil.obj2Double(request_answer_time), ConvertUtil.obj2Double(60));
			
			double xyWidth = NumberUtil.div(a1, a2);
			if(xyWidth>250) {
				xyWidth = 250;
				baseMsg.put("ANSWER_TIMEOUT", 1);
			}
			baseMsg.put("xyWidth", xyWidth);
		} else {
			baseMsg.put("xyWidth", 250);
		}
		
		
		
		//处理超时操作
		//1.判断当前工单有没有解决时间，如果有解决时间 说明已完成，如果没有解决时间 说明未完成 
		String resolveTime = ConvertUtil.obj2StrBlank(baseMsg.get("RESOLVE_TIME"));
		if(!StringUtil.notEmpty(resolveTime)) {
			resolveTime = DateUtil.getCurrentDate14().toString();
		}
		
		
		//计算实际用了多长时间
		String request_deal_time = ConvertUtil.obj2StrBlank(baseMsg.get("REQUEST_DEAL_TIME"));
		String deal_timeout = ConvertUtil.obj2StrBlank(baseMsg.get("DEAL_TIMEOUT"));
		
		//计算第解决时间和创建事件的事件差 将时间差转化为小时
		long jjSeconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(resolveTime));
		
		//将秒转化为小时
		double sjjjsj = NumberUtil.div(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(3600), 2);
		
		baseMsg.put("sjjjsj", sjjjsj);
		
		
		
		if(deal_timeout.equals("2")) {
			//计算时间走动长度
			double a1 = NumberUtil.mul(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(250));
			double a2 = NumberUtil.mul(ConvertUtil.obj2Double(request_deal_time), ConvertUtil.obj2Double(3600));
			
			double jjWidth = NumberUtil.div(a1, a2);
			if(jjWidth>250) {
				jjWidth = 250;
				baseMsg.put("DEAL_TIMEOUT", 1);
			}
			baseMsg.put("jjWidth", jjWidth);
		} else {
			baseMsg.put("jjWidth", 250);
		}
		
		
		return modelAndView;
	}
	
	
	
	
	/**
	 * 查看处理记录
	 */
	@RequestMapping("viewZcywRecord.html")
	public ModelAndView viewRecord(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/viewZcywRecord");
		String orderId = request.getParameter("orderId");
		List records = new ArrayList();
		if(StringUtil.notEmpty(orderId)) {
			records = zcywFacade.queryDealRecord(orderId);
			System.out.println(JsonUtil.list2Json(records));
			modelAndView.addObject("records",records);
		}
		return modelAndView;
	}
	
	/**
	 * 查看关联设备
	 */
	@RequestMapping("viewZcywDevice.html")
	public ModelAndView viewDevice(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/viewZcywDevice");
		//查询关联设备
		String orderId = request.getParameter("orderId");
		List devices = zcywFacade.queryDevices(orderId);
		modelAndView.addObject("devices", devices);
		return modelAndView;
	}
	
	
	/**
	 * 查看关联工单
	 */
	@RequestMapping("viewZcywOrder.html")
	public ModelAndView viewOrder(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/viewZcywOrder");
		
		//查询关联工单
		String orderId = request.getParameter("orderId");
		List orders = zcywFacade.queryOrders(orderId);
		modelAndView.addObject("orders", orders);
		return modelAndView;
	}
	
	
	/**
	 * 查询关联附件
	 */
	@RequestMapping("viewZcywFile.html")
	public ModelAndView viewFile(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/viewZcywFile");
		//查询所有的文档附件
		String orderId = request.getParameter("orderId");
		List files = zcywFacade.queryFiles(orderId);
		modelAndView.addObject("files", files);
		return modelAndView;
	}
	
	/**
	 * 跳转到驻场运维事件处理界面
	 */
	@RequestMapping("zcywDeal.html")
	public ModelAndView zcywDeal(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywDeal");
		
		//查询事件基本信息
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		
		//通过工单编号查询工单基本信息
		Map baseMsg = zcywFacade.queryIncidentLocalBaseMsg(orderId);
		
		modelAndView.addObject("baseMsg", baseMsg);
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		
		
		List<Map> lzs = zcywFacade.incidentLocalLzRecord(flowId);
		modelAndView.addObject("lzs", lzs);
		
		
		//查询要求响应时间和实际响应时间
		long create_time = ConvertUtil.obj2Long(baseMsg.get("CREATE_TIME"));
		
		String answer_time = ConvertUtil.obj2StrBlank(baseMsg.get("ANSWER_TIME"));
		if(!StringUtil.notEmpty(answer_time)) {
			answer_time =  DateUtil.getCurrentDate14().toString();
		}
		String request_answer_time = ConvertUtil.obj2StrBlank(baseMsg.get("REQUEST_ANSWER_TIME"));
		String answer_timeout = ConvertUtil.obj2StrBlank(baseMsg.get("ANSWER_TIMEOUT"));
		//计算第一次响应时间和创建事件的事件差 将时间差转化为分钟
		long seconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(answer_time));
		
		//将秒转化为分钟
		double sjxysj = NumberUtil.div(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(60), 1);
		
		baseMsg.put("sjxysj", sjxysj);
		
		
		if(answer_timeout.equals("2")) {
			//计算时间走动长度
			double a1 = NumberUtil.mul(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(250));
			double a2 = NumberUtil.mul(ConvertUtil.obj2Double(request_answer_time), ConvertUtil.obj2Double(60));
			
			double xyWidth = NumberUtil.div(a1, a2);
			if(xyWidth>250) {
				xyWidth = 250;
				baseMsg.put("ANSWER_TIMEOUT", 1);
			}
			baseMsg.put("xyWidth", xyWidth);
		} else {
			baseMsg.put("xyWidth", 250);
		}
		
		
		
		//处理超时操作
		//1.判断当前工单有没有解决时间，如果有解决时间 说明已完成，如果没有解决时间 说明未完成 
		String resolveTime = ConvertUtil.obj2StrBlank(baseMsg.get("RESOLVE_TIME"));
		if(!StringUtil.notEmpty(resolveTime)) {
			resolveTime = DateUtil.getCurrentDate14().toString();
		}
		
		
		//计算实际用了多长时间
		String request_deal_time = ConvertUtil.obj2StrBlank(baseMsg.get("REQUEST_DEAL_TIME"));
		String deal_timeout = ConvertUtil.obj2StrBlank(baseMsg.get("DEAL_TIMEOUT"));
		
		//计算第解决时间和创建事件的事件差 将时间差转化为小时
		long jjSeconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(resolveTime));
		
		//将秒转化为小时
		double sjjjsj = NumberUtil.div(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(3600), 2);
		
		baseMsg.put("sjjjsj", sjjjsj);
		
		
		
		if(deal_timeout.equals("2")) {
			//计算时间走动长度
			double a1 = NumberUtil.mul(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(250));
			double a2 = NumberUtil.mul(ConvertUtil.obj2Double(request_deal_time), ConvertUtil.obj2Double(3600));
			
			double jjWidth = NumberUtil.div(a1, a2);
			if(jjWidth>250) {
				jjWidth = 250;
				baseMsg.put("DEAL_TIMEOUT", 1);
			}
			baseMsg.put("jjWidth", jjWidth);
		} else {
			baseMsg.put("jjWidth", 250);
		}
		
		
		
		
		return modelAndView;
	}
	
	/**
	 * 工单确认
	 */
	@RequestMapping("zcywOrderConfirm.html")
	public ModelAndView orderConfirm(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywOrderConfirm");
		String incidentId = request.getParameter("incidentId");
		Map incident = new SC_WORKFLOW_INCIDENT_LOCAL(incidentId).getBeanMapById();
		modelAndView.addObject("incident", incident);
		return modelAndView;
	}
	
	/**
	 * 执行工单确认
	 */
	@RequestMapping("doConfirm.html")
	public void doConfirm(HttpServletRequest request,HttpServletResponse response) {
		
		String result = zcywFacade.doOrderConfirm(request);
		WebUtil.write(response, result);
	}
	
	/**
	 * 查驻场运维询事件基本信息
	 */
	@RequestMapping("zcywBaseMsg.html")
	public ModelAndView zcywBaseMsg(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywBaseMsg");
		String orderId = request.getParameter("orderId");
		//通过工单编号查询工单基本信息
		Map baseMsg = zcywFacade.queryIncidentLocalBaseMsg(orderId);
		
		modelAndView.addObject("baseMsg", baseMsg);
		return modelAndView;
	}
	
	
	
	/**
	 * 跳转编辑编辑事件基本信息页面
	 */
	@RequestMapping("editZcyw.html")
	public ModelAndView editZcyw(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/editZcyw");
		String id = request.getParameter("id");
		Map baseMsg = zcywFacade.queryIncidentLocalBaseMsg(id);
		
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		//查询申报方式数据字典
		List ways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_APPLY_TYPE);
		//查询事件来源数据字典
		List froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_SOURCE);
		
		
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		modelAndView.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		modelAndView.addObject("eventDg", eventDg);
		
		
		modelAndView.addObject("types", types);
		modelAndView.addObject("ways", ways);
		modelAndView.addObject("froms", froms);
		
		modelAndView.addObject("baseMsg", baseMsg);
		
		return modelAndView;
	}
	
	/**
	 * 执行事件基本信息操作功能
	 */
	@RequestMapping(value="updateZcyw.html",method=RequestMethod.POST)
	public ModelAndView updateZcyw(HttpServletRequest request,HttpServletResponse response,SC_WORKFLOW_INCIDENT_LOCAL incident) {
		String id = request.getParameter("id");
		String result = zcywFacade.updateZcywMsg(request,incident);
		return WebUtil.sysInfoPage(request, "操作成功！",
                "window.top.location.reload(true);",
                SysInfo.Success,"");
	}
	
	/**
	 * 分派任务
	 */
	@RequestMapping("dispatchTask.html")
	public ModelAndView dispatchTask(HttpServletRequest request,HttpServletResponse response) {
		Map map = zcywFacade.saveDispatchTask(request);
		String result = ConvertUtil.obj2StrBlank(map.get("result"));
		
		if(result.equals("1")) {
			SysInfoMsg msg = (SysInfoMsg)map.get("msg");
			return WebUtil.sysInfoPage(request, "操作成功！",
					"",
					SysInfo.Success,"/business/pages/zcyw/myZcyw.html",msg);
		} else {
			return WebUtil.sysInfoPage(request, "操作失败！",
					"",
					SysInfo.Error,"");
			
		}
	}
	
	/**
	 * 弹出升级事件
	 */
	@RequestMapping(value="upTask.html",method=RequestMethod.GET)
	public ModelAndView upTask(HttpServletRequest request,HttpServletResponse response) {
		
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/upTask");
		return modelAndView;
	}
	
	/**
	 * 执行升级事件操作
	 */
	@RequestMapping(value="upTask.html",method=RequestMethod.POST)
	public ModelAndView doTask(HttpServletRequest request,HttpServletResponse response) {
		//执行升级为事件操作
		String incidentId = zcywFacade.updateUpTask(request);
		return WebUtil.sysInfoPage(request, "操作成功！",
                "window.top.hideDialog('upTask');",
                SysInfo.Success,"/business/pages/zcyw/myZcyw.html");
	}
	
	
	/**
	 * 工单完成时的驻场运维事件处理报告
	 */
	@RequestMapping("zcywFinishReport.html")
	public ModelAndView wcReport(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywFinishReport");
		String orderId  = request.getParameter("orderId");
		Map report = zcywFacade.queryWcReport(orderId);
		//项目编号
		String CUSTOMER_ID =ConvertUtil.obj2Str(report.get("CUSTOMER_ID"));
		if(StringUtil.notEmpty(CUSTOMER_ID)){
			SC_PARTNER_CUSTOMER_INFO customer_INFO=new SC_PARTNER_CUSTOMER_INFO(CUSTOMER_ID).getInstanceById();
			report.put("customer_code", customer_INFO.getCustomer_code());
		}
		String FIRST_CATEGORY_ID=ConvertUtil.obj2Str(report.get("FIRST_CATEGORY_ID"));
		if(StringUtil.notEmpty(FIRST_CATEGORY_ID)){
			SC_SERVCE_CATEGORY sc_SERVCE_CATEGORY =new SC_SERVCE_CATEGORY(FIRST_CATEGORY_ID).getInstanceById();
			report.put("FIRST_CATEGORY_CODE", sc_SERVCE_CATEGORY.getCategory_code());
		}
		String SECOND_CATEGORY_ID=ConvertUtil.obj2Str(report.get("SECOND_CATEGORY_ID"));
		if(StringUtil.notEmpty(SECOND_CATEGORY_ID)){
			SC_SERVCE_CATEGORY sc_SERVCE_CATEGORY =new SC_SERVCE_CATEGORY(SECOND_CATEGORY_ID).getInstanceById();
			report.put("SECOND_CATEGORY_CODE", sc_SERVCE_CATEGORY.getCategory_code());
		}
		String THIRD_CATEGORY_ID=ConvertUtil.obj2Str(report.get("THIRD_CATEGORY_ID"));
		if(StringUtil.notEmpty(THIRD_CATEGORY_ID)){
			SC_SERVCE_CATEGORY sc_SERVCE_CATEGORY =new SC_SERVCE_CATEGORY(THIRD_CATEGORY_ID).getInstanceById();
			report.put("THIRD_CATEGORY_CODE", sc_SERVCE_CATEGORY.getCategory_code());
		}
		modelAndView.addObject("report", report);
		return modelAndView;
	}
	
	
	/**
	 * 工单关闭时的驻场运维事件处理报告
	 */
	@RequestMapping("zcywCloseReport.html")
	public ModelAndView closeReport(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywCloseReport");
		String orderId  = request.getParameter("orderId");
		Map report = zcywFacade.queryCloseReport(orderId);
		modelAndView.addObject("report", report);
		return modelAndView;
	}
	/**
	 * 驻场事件首页(我的)
	 * @param model
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="myZcywIndex.html")
	public String myZcywIndex(Model model,HttpServletRequest request,HttpServletResponse response){
		model.addAttribute("userId", WebUtil.getUserId(request));
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getLoginedUserId(request));
		Map map = zcywFacade.getOrderNum(params);
		//查询出该驻场人员的总客户，和下级客户，项目
		Map result = zcywFacade.queryZcMsg(request);
		model.addAttribute("data", map);
		model.addAttribute("result", result);
		return "/business/pages/zc/zcyw/myZcywIndex";
	}
	@RequestMapping(value="myZcywIndexLoad.html")
	public String myZcywIndexLoad(Model model,HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getUserId(request));
		
		//待处理问题数量
		params.put("state","1");
		int pendingCount = zcywFacade.getOrederStateNum(params);
		//进行中问题数量
		params.put("state","2");
		int inHandCount = zcywFacade.getOrederStateNum(params);
		//已处理
		params.put("state","3");
		int processedCount = zcywFacade.queryZcywTimeoutCount (params);
		model.addAttribute("pendingCount",pendingCount);
		model.addAttribute("inHandCount",inHandCount);
		model.addAttribute("processedCount",processedCount);
		return "/business/pages/zc/zcyw/myZcywIndexLoad";
	}
	/**
	 * 查询最近一月驻场事件影响度分析
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getZcywEffectPieChart.html")
	public void getZcywEffectPieChart(HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map info = zcywFacade.getLastMonthZcywEffect(params);
		//System.out.println("json--------------------------"+JsonUtil.map2Json(info));
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	/**
	 * 查询最近一月驻场事件数量
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getZcywSumLineChart.html")
	public void getZcywSumLineChart(HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map info = zcywFacade.getLastMonthZcywCount(params);
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	/**
	 * 查询最近一月驻场事件级别分析
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getZcywLvPieChart.html")
	public void getZcywLvPieChart(HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map info = zcywFacade.getLastMonthZcywLv(params);
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	/**
	 * 查询最近一月驻场事件优先级分析
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getZcywPriPieChart.html")
	public void getZcywPriPieChart(HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map info = zcywFacade.getLastMonthZcywPri(params);
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	/**
	 * 查询最近一月服务目录驻场事件数量
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getZcywServerLineChart.html")
	public void getZcywServerLineChart(HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map info = zcywFacade.getLastMonthZcywServer(params);
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	/**
	 * 驻场事件工单
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="{type}/myZcywNodeList.html")
	public ModelAndView myZcywNodeList(HttpServletRequest request, HttpServletResponse response,@PathVariable(value="type") String type) {
		//定义参数Map
		ModelAndView view = new ModelAndView("/business/pages/zc/zcyw/myZcywNodeList");
		Map num = orderFacade.queryOrderCountByCate(request, Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT_LOCAL.toString());
		view.addObject("type", type);
		view.addObject("num", num);
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getLoginedUserId(request));
		Map map = zcywFacade.getOrderNum(params);
		view.addObject("data", map);
		return view;
	}
	/**
	 * 驻场管理首页
	 * @param model
	 * @param request
	 * @param response
	 * @return
	 */
	@SuppressWarnings("rawtypes")
	@RequestMapping(value="zcywIndex.html")
	public String zcywIndex(Model model,HttpServletRequest request,HttpServletResponse response){
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		Map map = zcywFacade.getZcywNum(params);
		model.addAttribute("data", map);
		//查询出该驻场人员的总客户，和下级客户，项目
		List<Map> cusList = customerFacade.getCusList();
		model.addAttribute("cusList", cusList);
		return "/business/pages/zc/zcyw/zcywIndex";
	}
	@RequestMapping(value="zcywIndexLoad.html")
	public String incidentIndexLoad(Model model,HttpServletRequest request,HttpServletResponse response){
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		//待处理数量
		 params.put("state", "1");
		int pendingCount = zcywFacade.getOrederZcywNumDxy(params);
		//进行中数量
		params.put("state", "2");
		int inHandCount = zcywFacade.getOrederZcywNumJxz(params);
		//已处理
		int timeoutCount = zcywFacade.getOrederZcywTimeoutCount(params);
		model.addAttribute("pendingCount",pendingCount);
		model.addAttribute("inHandCount",inHandCount);
		model.addAttribute("timeoutCount",timeoutCount);
		return "/business/pages/zc/zcyw/zcywIndexLoad";
	}
	/**
	 * 驻场事件工单
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="{type}/zcywNodeList.html")
	public ModelAndView zcywNodeList(HttpServletRequest request, HttpServletResponse response,@PathVariable(value="type") String type) {
		//定义参数Map
		ModelAndView view = new ModelAndView("/business/pages/zc/zcyw/zcywNodeList");
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		//客户列表
		List<Map> cusList = incidentFacade.getCustomerList();
		view.addObject("customers", cusList);
		view.addObject("state", type);
		Map params=ParamsMapUtil.getParameterMap(request);
		Map map = zcywFacade.getZcywNum(params);
		view.addObject("data", map);
		return view;
	}
	/**
	 * 查询服务台的驻场运维列表
	 */
	@RequestMapping("zcywsNodeData.html")
	public ModelAndView zcywsNodeData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/business/pages/zc/zcyw/zcywData");
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		PageInfo incidents = zcywFacade.zcywNodeData(pageInfo,params);
		modelAndView.addObject("orders", incidents);
		return modelAndView;
	}
	
	/**
	 * 查询服务台的驻场运维数量
	 */
	@RequestMapping("zcywsNodeCount.html")
	public void zcywsNodeCount(HttpServletRequest request,HttpServletResponse response) {
		//定义参数Map
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		int count = zcywFacade.zcywNodeCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
}