| ${baseMsg.ORDER_CODE} | |
| ${baseMsg.NAME} | |
| ${Constants.mapSC_WORKFLOW_INCIDENT_LOCAL_STATE_Label(baseMsg.STATE+"")} | |
| ${baseMsg.CUSTOMER_NAME} | |
| ${baseMsg.CONTACT_NAME} | |
| ${baseMsg.CONTACT_PHONE} | |
| ${baseMsg.TYPE_NAME} | |
| ${baseMsg.FIRST_CATEGORY_NAME}->${baseMsg.SECOND_CATEGORY_NAME}->${baseMsg.THIRD_CATEGORY_NAME} | |
| ${baseMsg.PRIORITY_NAME} | |
| ${baseMsg.INFLUENCE_NAME} | |
${baseMsg.SLA_NAME}(响应时间：${baseMsg.REQUEST_ANSWER_TIME}分钟解决时间：${baseMsg.REQUEST_DEAL_TIME}小时) | |
|
${baseMsg.sjxysj} / ${baseMsg.REQUEST_ANSWER_TIME}（分钟）
|
|
|
${baseMsg.sjjjsj} / ${baseMsg.REQUEST_DEAL_TIME}（小时）
|
|
| ${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)} |