package cn.ksource.web.controller.wechat.ewyw;

import java.util.ArrayList;
import java.util.HashMap;
import java.util.List;
import java.util.Map;

import javax.annotation.Resource;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;
import javax.servlet.http.HttpSession;

import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Controller;
import org.springframework.web.bind.annotation.RequestMapping;
import org.springframework.web.bind.annotation.RequestMethod;
import org.springframework.web.servlet.ModelAndView;

import cn.ksource.beans.QUESTION_ZD_HISTORY;
import cn.ksource.beans.SC_WORKFLOW_QUESTION;
import cn.ksource.beans.WORKFLOW_BASE;
import cn.ksource.beans.WORKFLOW_NODE;
import cn.ksource.core.dao.SqlParameter;
import cn.ksource.core.page.PageInfo;
import cn.ksource.core.util.AjaxUtil;
import cn.ksource.core.util.ConvertUtil;
import cn.ksource.core.util.DateUtil;
import cn.ksource.core.util.JsonUtil;
import cn.ksource.core.util.ParamsMapUtil;
import cn.ksource.core.util.StringUtil;
import cn.ksource.core.web.SysInfo;
import cn.ksource.core.web.SysInfoMsg;
import cn.ksource.core.web.WebUtil;
import cn.ksource.web.Constants;
import cn.ksource.web.SysConstants;
import cn.ksource.web.facade.incident.IncidentFacade;
import cn.ksource.web.facade.question.QuestionFacade;
import cn.ksource.web.facade.wechat.ewyw.EwQuestionFacade;
import cn.ksource.web.service.DataDictionaryService;
import cn.ksource.web.service.device.DeviceService;
import cn.ksource.web.service.file.FileService;
import cn.ksource.web.service.order.OrderService;

@Controller
@RequestMapping("/ewyw/ewQuestion")
public class EwQuestionController {

	
	@Resource(name="ewQuestionFacade")
	private EwQuestionFacade ewQuestionFacade;
	
	@Autowired
	private QuestionFacade questionFacade;
	
	@Autowired
	private IncidentFacade incidentFacade;
	
	@Autowired
	private DataDictionaryService dataDictionaryService;
	
	@Autowired
	private FileService fileService;
	
	@Autowired
	private OrderService orderService;
	
	@Autowired
	private DeviceService deviceService;
	
	/**
	 * 跳转到所有问题工单页面
	 */
	@RequestMapping("ewQuestion.html")
	public ModelAndView ewQuestion(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestion");
		//查询工单状态
		Map<String, String> state = Constants.mapWORKFLOW_BASE_WFSTATE;
		List status = new ArrayList();
		for (Map.Entry<String, String> entry : state.entrySet()) {  
			String key = entry.getKey();
			String value = entry.getValue();
			Map map = new HashMap();
			map.put("state", key);
			map.put("stateName", value);
			status.add(map);
		}
		modelAndView.addObject("status", status);
		//查询问题所有环节
		Map<String, String> node = Constants.questionNode;
		List nodes = new ArrayList();
		for (Map.Entry<String, String> entry : node.entrySet()) {  
			String key = entry.getKey();
			String value = entry.getValue();
			Map map = new HashMap();
			map.put("nodeId", key);
			map.put("nodeName", value);
			nodes.add(map);
		}
		modelAndView.addObject("nodes", nodes);
		return modelAndView;
	}
	
	
	/**
	 * 查询问题工单列表
	 */
	@RequestMapping(value="ewQuestionData.html",method=RequestMethod.POST)
	public ModelAndView ewQuestionData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionData");
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		String flowstate = request.getParameter("flowstate");
		PageInfo list = new PageInfo();
		if(StringUtil.isEmpty(flowstate)){
			list = questionFacade.queryQuestionOrderList(pageInfo,params);
		}else{
			if("11".equals(flowstate)){
				list = questionFacade.queryQuestionOrderNodeList(pageInfo,params);
			}else{
				params.put("type", flowstate);
				list = questionFacade.queryQuestionEndList(pageInfo,params);
			}
		}
		
		modelAndView.addObject("orderList", list);
		
		modelAndView.addObject("flowstate", flowstate);
		return modelAndView;
	}
	
	/**
	 * 查询问题工单总数量
	 */
	@RequestMapping(value="ewQuestionCount.html",method=RequestMethod.POST)
	public void ewQuestionCount(HttpServletRequest request,HttpServletResponse response) {
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		String flowstate = request.getParameter("flowstate");
		int count = 0;
		if(StringUtil.isEmpty(flowstate)){
			count = questionFacade.queryQuestionOrderCount(params);
		}else{
			if("11".equals(flowstate)){
				count = questionFacade.queryQuestionOrderNodeCount(params);
			}else{
				params.put("type", flowstate);
				count = questionFacade.queryQuestionEndCount(params);
			}
		}
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 跳转到我的问题工单页面
	 */
	@RequestMapping("ewMyQuestion.html")
	public ModelAndView ewMyIncident(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewMyQuestion");
		
		
		//查询工单状态
		Map<String, String> state = Constants.mapWORKFLOW_BASE_WFSTATE;
		List status = new ArrayList();
		for (Map.Entry<String, String> entry : state.entrySet()) {  
			String key = entry.getKey();
			String value = entry.getValue();
			Map map = new HashMap();
			map.put("state", key);
			map.put("stateName", value);
			status.add(map);
		}
		
		modelAndView.addObject("status", status);
		
		return modelAndView;
	}
	
	
	/**
	 * 查询我的问题工单列表
	 */
	@RequestMapping(value="ewMyQuestionData.html",method=RequestMethod.POST)
	public ModelAndView eMyIncidentData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewMyQuestionData");
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getEngineerUserId(request));
		String flowstate = request.getParameter("flowstate");
		PageInfo list = new PageInfo();
		if("end".equals(flowstate)||"close".equals(flowstate)){
			if("end".equals(flowstate)){
				params.put("type", "2");
			}else{
				params.put("type", "3");
			}
			list = questionFacade.querymyQuestionEndList(pageInfo,params);
		}else{
			list = questionFacade.queryMyQuestionData(pageInfo,params);
		}
		modelAndView.addObject("orderList", list);
		
		modelAndView.addObject("flowstate", flowstate);
		return modelAndView;
	}
	
	/**
	 * 查询我的问题工单总数量
	 */
	@RequestMapping(value="ewMyQuestionCount.html",method=RequestMethod.POST)
	public void worderCount(HttpServletRequest request,HttpServletResponse response) {
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		params.put("userId", WebUtil.getEngineerUserId(request));
		String flowstate = request.getParameter("flowstate");
		int count = 0;
		if("end".equals(flowstate)||"close".equals(flowstate)){
			if("end".equals(flowstate)){
				params.put("type", "2");
			}else{
				params.put("type", "3");
			}
			count = questionFacade.querymyQuestionEndCount(params);
		}else{
			count = questionFacade.queryMyQuestionCount(params);
		}
		WebUtil.write(response, String.valueOf(count));
	}
	
	
	
	
	/**
	 * 问题工单详情
	 */
	@RequestMapping("ewQuestionInfo.html")
	public ModelAndView ewIncidentInfo(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionInfo");
		
		//查询事件基本信息
		String orderId = request.getParameter("orderId");
		String flowId = new String();
		if(StringUtil.notEmpty(orderId)) {
			SC_WORKFLOW_QUESTION question = new SC_WORKFLOW_QUESTION(orderId).getInstanceById();
			flowId = question.getFlow_id();
		}
		
		//通过工单编号查询工单基本信息
		Map baseMsg = questionFacade.queryQuestionBaseMsg(orderId);
		WORKFLOW_BASE base = new WORKFLOW_BASE(flowId).getInstanceById();
		Map node = questionFacade.getFlowMsg(flowId, WebUtil.getEngineerUserId(request));
		//node为空，则为分派到组
		if(StringUtil.isEmpty(ConvertUtil.obj2StrBlank(node.get("ID")))){
			node = new WORKFLOW_NODE(base.getCurrent_node_id()).getBeanMapById();
		}
		modelAndView.addObject("baseMsg", baseMsg);
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		modelAndView.addObject("curnodeId", node.get("NODE_TEMPLATE_ID"));
		
		return modelAndView;
	}
	
	
	/**
	 * 问题工单响应
	 * @param request
	 * @param response
	 */
	@RequestMapping("answerQuestion.html")
	public void answerQuestion(HttpServletRequest request,HttpServletResponse response) {
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map user = WebUtil.getEngineerMsg(request);
		params.put("ID", ConvertUtil.obj2StrBlank(user.get("ID")));
		params.put("ZSXM", ConvertUtil.obj2StrBlank(user.get("ZSXM")));
		String result = ewQuestionFacade.doOrderConfirm(params);
		WebUtil.write(response, result);
	}
	
	/**
	 * 问题处理服务报告
	 * @param request
	 * @return
	 */
    @RequestMapping("ewQuestionReport.html")
    public ModelAndView ewQuestionReport(HttpServletRequest request){
    	ModelAndView view = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionReport");
    	String orderId = request.getParameter("orderId");
    	Map map=ewQuestionFacade.queryQuestionReport(orderId);
    	view.addObject("questionMap", map);
    	view.addObject("orderList", map.get("orderList"));
    	view.addObject("ciList", map.get("ciList"));
    	view.addObject("fileList", map.get("fileList"));
    	return view;
    }
    
    /**
	 * 服务台创建问题页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ewAddQuestion", method=RequestMethod.GET)
	public ModelAndView addIncidentForService(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewAddQuestion");
		String add = request.getParameter("add");
		if("1".equals(add)){
			request.getSession().removeAttribute(SysConstants.QUESTIONSESSION);
		}
		
		//来源于事件升级
		Map questionMsg = questionFacade.getQuestionMsgByOrderId(request);
		if(questionMsg.size() > 0){
			if(!StringUtil.isEmpty(ConvertUtil.obj2StrBlank(questionMsg.get("ciList")))){
				List<Map> deviceList = (List)questionMsg.get("ciList");
				if(deviceList != null && deviceList.size() > 0){
					for(Map map:deviceList){
						map.put("deivceId", map.get("ID"));
						map.put("lv_name", map.get("FIRST_NAME")+"->"+map.get("SECOND_NAME")+"->"+map.get("THIRD_NAME"));
					}
					questionMsg.put("deviceList", deviceList);
				}
			}
			if(!StringUtil.isEmpty(ConvertUtil.obj2StrBlank(questionMsg.get("orderList")))){
				List<Map> deviceList = (List)questionMsg.get("orderList");
				if(deviceList != null && deviceList.size() > 0){
					for(Map map:deviceList){
						map.put("orderId", map.get("ID"));
					}
					questionMsg.put("orderList", deviceList);
				}
			}
		}
		
		
		
		//查询问题来源数据字典
		List<Map> froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE);
		//取得问题来源的第一条数据
		if(null!=froms && froms.size()>0) {
			Map from = froms.get(0);
			view.addObject("fromId", from.get("DATAKEY"));
			view.addObject("fromName", from.get("DATAVALUE"));
		}
		
		view.addObject("froms", froms);
		Map resultMap = new HashMap();
		resultMap.put("want_deal_time", DateUtil.getCurrentDate8());
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
		}else{
			resultMap = questionMsg;
		}
		view.addObject("resultMap", resultMap);
		return view;
	}
	
	/**
	 * 保存问题信息
	 */
	@RequestMapping("savetempquestion.html")
	public void savetempincident(HttpServletRequest request,HttpServletResponse response) {
		String changeId = request.getParameter("changeId");
		String bustype = request.getParameter("bustype");
		String name = request.getParameter("name");
		String descrip = request.getParameter("descrip");
		String contact_phone = request.getParameter("contact_phone");
		String contact_name = request.getParameter("contact_name");
		String keshi = request.getParameter("keshi");
		String customer_id = request.getParameter("customer_id");
		String customer_name = request.getParameter("customer_name");
		String serivceListId = request.getParameter("serivceListId");
		String serivceList = request.getParameter("serivceList");
		if(serivceList.equals("->->")){
			serivceList="";
		}
		String sla_id = request.getParameter("sla_id");
		String sla_name = request.getParameter("sla_name");
		String priority_id = request.getParameter("priority_id");
		String influence_id = request.getParameter("influence_id");
		String source_id = request.getParameter("source_id");
		String want_deal_time = request.getParameter("want_deal_time");
		want_deal_time = want_deal_time.replace("-", "").replace(" ", "").replace(":", "");
		String[] devices = request.getParameterValues("devices");
		List<Map> deviceList = new ArrayList<Map>();
		if(devices != null){
			if(devices.length > 0){
				for(int i=0;i<devices.length;i++){
					if(!StringUtil.isEmpty(devices[i])){
						String[] devicemap = devices[i].split("&");
						Map map = new HashMap();
						map.put("deivceId", devicemap[0]);
						map.put("searchcode", devicemap[1]);
						map.put("ciname", devicemap[2]);
						map.put("position", devicemap[3]);
						map.put("lv_name", devicemap[4]);
						deviceList.add(map);
					}
					
				}
			}
		}
		
		
		String[] orders = request.getParameterValues("orders");
		List<Map> orderList = new ArrayList<Map>();
		if(orders != null){
			if(orders.length > 0){
				for(int i=0;i<orders.length;i++){
					if(!StringUtil.isEmpty(orders[i])){
						String[] ordermap = orders[i].split("&");
						Map map = new HashMap();
						map.put("orderId", ordermap[0]);
						map.put("businesstype", ordermap[1]);
						map.put("order_code", ordermap[2]);
						map.put("wfname", ordermap[3]);
						map.put("customer_name", ordermap[4]);
						map.put("createtime", ordermap[5]);
						map.put("creatername", ordermap[6]);
						orderList.add(map);
					}
					
				}
			}
		}
		
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
			resultMap.put("name", name);
			resultMap.put("descrip", descrip);
			resultMap.put("contact_phone", contact_phone);
			resultMap.put("contact_name", contact_name);
			resultMap.put("keshi", keshi);
			resultMap.put("changeId", changeId);
			resultMap.put("bustype", bustype);
			
			resultMap.put("source_id", source_id);
			resultMap.put("source_name", dataDictionaryService.getDataDictionaryByKey(source_id).get("DATAVALUE"));
			resultMap.put("want_deal_time", want_deal_time);
			resultMap.put("customer_id", customer_id);
			resultMap.put("customer_name", customer_name);
			resultMap.put("serivceListId", serivceListId);
			resultMap.put("serivceList", serivceList);
			resultMap.put("sla_id", sla_id);
			resultMap.put("sla_name", sla_name);
			resultMap.put("priority_id", priority_id);
			resultMap.put("influence_id", influence_id);
			
			resultMap.put("deviceList", deviceList);
			resultMap.put("orderList", orderList);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}else{
			resultMap.put("name", name);
			resultMap.put("descrip", descrip);
			resultMap.put("contact_phone", contact_phone);
			resultMap.put("contact_name", contact_name);
			resultMap.put("keshi", keshi);
			resultMap.put("changeId", changeId);
			resultMap.put("bustype", bustype);
			resultMap.put("source_id", source_id);
			resultMap.put("source_name", dataDictionaryService.getDataDictionaryByKey(source_id).get("DATAVALUE"));
			resultMap.put("want_deal_time", want_deal_time);
			resultMap.put("customer_id", customer_id);
			resultMap.put("customer_name", customer_name);
			resultMap.put("serivceListId", serivceListId);
			resultMap.put("serivceList", serivceList);
			resultMap.put("sla_id", sla_id);
			resultMap.put("sla_name", sla_name);
			resultMap.put("priority_id", priority_id);
			resultMap.put("influence_id", influence_id);
			resultMap.put("deviceList", deviceList);
			resultMap.put("orderList", orderList);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}
		WebUtil.write(response, "1");
	}
	
	/**
	 * 创建问题提交
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ewaddQuestion.html", method=RequestMethod.POST)
	public void ewaddQuestionSubmit(HttpServletRequest request, HttpServletResponse response,SC_WORKFLOW_QUESTION sc_workflow_question) {
		Map resultMap = ewQuestionFacade.saveQuestion(request,sc_workflow_question);
		request.getSession().setAttribute(SysConstants.SJTIPSESSION, resultMap);
		WebUtil.write(response, "1");
	}
	
	/**
	 * 服务台创建问题页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ewbackQuestion", method=RequestMethod.GET)
	public ModelAndView ewbackQuestion(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewbackQuestion");
		
		//查询问题来源数据字典
		List<Map> froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE);
		//取得问题来源的第一条数据
		if(null!=froms && froms.size()>0) {
			Map from = froms.get(0);
			view.addObject("fromId", from.get("DATAKEY"));
			view.addObject("fromName", from.get("DATAVALUE"));
		}
		
		view.addObject("froms", froms);
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
			if(!StringUtil.isEmpty(ConvertUtil.obj2StrBlank(resultMap.get("want_deal_time")))){
				resultMap.put("want_deal_time", DateUtil.format("yyyy-MM-dd HH:mm", resultMap.get("want_deal_time")));
			}
		}
		view.addObject("question", resultMap);
		return view;
	}
	
	/**
	 * 分配人员
	 */
	@RequestMapping("ewslusers.html")
	public ModelAndView ewslusers(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewslusers");
		String curnodeId = request.getParameter("curnodeId");
		String flowId = request.getParameter("flowId");
		List<Map> nodeList = questionFacade.getFlueNode(request);
		modelAndView.addObject("nodeList", nodeList);
		modelAndView.addObject("curnodeId", curnodeId);
		Map tempMsg = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			tempMsg = (Map)obj;
		}
		modelAndView.addObject("tempMsg", tempMsg);
		return modelAndView;
	}
	
	/**
	 * 分配人员
	 */
	@RequestMapping("ewwtusers.html")
	public ModelAndView ewwtusers(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewwtusers");
		String add = request.getParameter("add");
		if("1".equals(add)){
			request.getSession().removeAttribute(SysConstants.QUESTIONSESSION);
			modelAndView.addObject("sf", "1");
		}
		String curnodeId = request.getParameter("curnodeId");
		String flowId = request.getParameter("flowId");
		Map baseMsg = new HashMap();
		if(!StringUtil.isEmpty(flowId)){
			baseMsg = new WORKFLOW_BASE(flowId).getBeanMapById();
		}
		modelAndView.addObject("baseMsg", baseMsg);
		List<Map> nodeList = questionFacade.getFlueNode(request);
		Map tempMsg = questionFacade.gettempMsg(flowId,WebUtil.getEngineerUserId(request));
		if(tempMsg.get("ID") != null){
			Map user = JsonUtil.json2Map(ConvertUtil.obj2StrBlank(tempMsg.get("DEALER")));
			tempMsg.put("userId", user.get("userid"));
			tempMsg.put("userName", user.get("username"));
		}
		if(tempMsg.get("ID") == null){
			if(curnodeId.equals(Constants.WTZD)){
				List<Map> zdmsg = questionFacade.getZdMsgList(flowId);
				if(zdmsg.size()> 0){
					modelAndView.addObject("zdmsg", zdmsg.get(0));
				}
			}
		}
		if(tempMsg.size() ==0){
			Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
			if(null!=obj) {
				tempMsg = (Map)obj;
			}
		}

		modelAndView.addObject("nodeList", nodeList);
		modelAndView.addObject("curnodeId", curnodeId);
		modelAndView.addObject("tempMsg", tempMsg);
		return modelAndView;
	}
	
	/**
	 * 查询所有的分配人员
	 */
	@RequestMapping("ewselectUsers.html")
	public ModelAndView ewselectUsers(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewselectUsers");
		List<Map> groupList = incidentFacade.getGroupUser(request);
		modelAndView.addObject("groupList", groupList);
		return modelAndView;
	}
	
	/**
	 * 保存问题信息
	 */
	@RequestMapping("savenode.html")
	public void savenode(HttpServletRequest request,HttpServletResponse response) {
		String node = request.getParameter("node");
		String nodebz = request.getParameter("bz");
		String alluser = request.getParameter("alluser");
		String type = request.getParameter("type");
		String seltype = request.getParameter("seltype");
		String savetype = request.getParameter("savetype");
		String saveusername = request.getParameter("saveusername");
		String reason = request.getParameter("reason");
		String resolve = request.getParameter("resolve");
		String suggest = request.getParameter("suggest");
		String user = "";
		if(!StringUtil.isEmpty(seltype)){
			user = type+"&"+node+"&"+alluser;
		}
		
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
			resultMap.put("node", node);
			resultMap.put("nodebz", nodebz);
			resultMap.put("alluser", alluser);
			resultMap.put("EXTEND1", type);
			resultMap.put("selectUser", user);
			resultMap.put("savetype", savetype);
			resultMap.put("saveusername", saveusername);
			resultMap.put("EXTEND2", reason);
			resultMap.put("EXTEND3", resolve);
			resultMap.put("EXTEND4", suggest);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}else{
			resultMap.put("node", node);
			resultMap.put("nodebz", nodebz);
			resultMap.put("alluser", alluser);
			resultMap.put("EXTEND1", type);
			resultMap.put("selectUser", user);
			resultMap.put("saveusername", saveusername);
			resultMap.put("EXTEND2", reason);
			resultMap.put("EXTEND3", resolve);
			resultMap.put("EXTEND4", suggest);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}
		WebUtil.write(response, "1");
	}
	
	/**
	 * 保存问题分派人员信息
	 */
	@RequestMapping("saveuser.html")
	public void saveuser(HttpServletRequest request,HttpServletResponse response) {
		String typelx = request.getParameter("typelx");
		String alluserid1 = request.getParameter("alluserid1");
		String allusername1 = request.getParameter("allusername1");
		
		
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
			resultMap.put("EXTEND1", typelx);
			resultMap.put("userId", alluserid1);
			resultMap.put("userName", allusername1);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}else{
			resultMap.put("EXTEND1", typelx);
			resultMap.put("userId", alluserid1);
			resultMap.put("userName", allusername1);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}
		WebUtil.write(response, "1");
	}
	
	/**
	 * 分派人员
	 */
	@RequestMapping(value="saveusersAssign.html",method=RequestMethod.POST)
	public void usersAssign(HttpServletRequest request,HttpServletResponse response) {
		String savetype = request.getParameter("savetype");
		 Map resultMap = ewQuestionFacade.updateAssign(request);
		 request.getSession().setAttribute(SysConstants.SJTIPSESSION, resultMap);
		 WebUtil.write(response, "1");
		
	}
	
	/**
	 * 跳转到填写结局方案页面
	 */
	@RequestMapping(value="ewEndQuestion.html",method=RequestMethod.GET)
	public ModelAndView endQuestion(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewEndQuestion");
		String orderId = request.getParameter("orderId");
		Map question = new SC_WORKFLOW_QUESTION(orderId).getBeanMapById();
		Map endMsg = questionFacade.getEndMsgById(orderId);
		//查询解决方式数据字典
		List<Map> ways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTIONEND_RESOLVE_TYPE);
		//查询解决方式数据字典
		List closeways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTIONCLOSE_RESOLVE_TYPE);
		modelAndView.addObject("closeways", closeways);
		modelAndView.addObject("ways", ways);
		modelAndView.addObject("endMsg", endMsg);
		modelAndView.addObject("question", question);
		
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
		}
		modelAndView.addObject("resultMap", resultMap);
		return modelAndView;
	}
	
	/**
	 * 结果方案提交
	 */
	@RequestMapping(value="ewEndQuestion.html",method=RequestMethod.POST)
	public void endQuestionsubmit(HttpServletRequest request,HttpServletResponse response) {
		ewQuestionFacade.updateEndQuestion(request);
		Map resultMap = new HashMap();
		resultMap.put("result", 1);
		String orderId = request.getParameter("orderId");
		SqlParameter map = new SqlParameter("orderId",orderId).addValue("bustype", Constants.WORKFLOW_BASE_BUSINESS_TYPE_QUESTION);
		map.addValue("result", "1");
		 WebUtil.write(response, JsonUtil.map2Json(map));
	}
	
	/**
	 * 保存问题分派人员信息
	 */
	@RequestMapping("saveEndMsg.html")
	public void saveEndMsg(HttpServletRequest request,HttpServletResponse response) {
		String reordercode = request.getParameter("reordercode");
		String repeat_order = request.getParameter("repeat_order");
		String solve = request.getParameter("solve");
		String solveWay = request.getParameter("solveWay");
		String closeWay = request.getParameter("closeWay");
		String reason = request.getParameter("reason");
		
		
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
			resultMap.put("reordercode", reordercode);
			resultMap.put("repeat_order", repeat_order);
			resultMap.put("solve", solve);
			resultMap.put("solveWay", solveWay);
			resultMap.put("closeWay", closeWay);
			resultMap.put("reason", reason);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}else{
			resultMap.put("reordercode", reordercode);
			resultMap.put("repeat_order", repeat_order);
			resultMap.put("solve", solve);
			resultMap.put("solveWay", solveWay);
			resultMap.put("closeWay", closeWay);
			resultMap.put("reason", reason);
			request.getSession().setAttribute(SysConstants.QUESTIONSESSION, resultMap);
		}
		WebUtil.write(response, "1");
	}
	
	/**
	 * 跳转到工单处理页面
	 * @param request
	 * @return
	 */
	@RequestMapping("ewQuestionDeal.html")
	public ModelAndView ewQuestionDeal(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionDeal");
		
		//查询问题基本信息
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		Map questionMap = questionFacade.queryQuestionBaseMsg(orderId);
		
		List<Map> cilist = deviceService.queryLinkDevices(flowId);
		List<Map> orderlist = orderService.queryLinkOrders(flowId);
		List<Map> filelist = fileService.getFileList(flowId);
		questionMap.put("deviceList", cilist);
		questionMap.put("orderList", orderlist);
		questionMap.put("fileList", filelist);
		
		//查询问题来源数据字典
		List froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE);
		
		WORKFLOW_BASE base = new WORKFLOW_BASE(flowId).getInstanceById();
		
		Map node = questionFacade.getFlowMsg(flowId, WebUtil.getEngineerUserId(request));
		//node为空，则为分派到组
		if(StringUtil.isEmpty(ConvertUtil.obj2StrBlank(node.get("ID")))){
			node = new WORKFLOW_NODE(base.getCurrent_node_id()).getBeanMapById();
		}
		 
		String isclose = "";
		List<Map> closejd = JsonUtil.json2List(ConvertUtil.obj2Str(questionMap.get("closejd")));
		for(Map map:closejd){
			if(map.get("nodeId").equals(node.get("NODE_TEMPLATE_ID"))){
				isclose = "1";
			}
		}
		String isback = "";
		List<Map> backjd = JsonUtil.json2List(ConvertUtil.obj2Str(questionMap.get("backjd")));
		for(Map map:backjd){
			if(map.get("nodeId").equals(node.get("NODE_TEMPLATE_ID"))){
				isback = "1";
			}
		}
		 if((Constants.WTFQ).equals(node.get("NODE_TEMPLATE_ID"))){
			modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewbackQuestion");
		}
		//通过工单编号查询工单基本信息
		Map baseMsg = questionFacade.queryQuestionBaseMsg(orderId);
		//得到工单是否开启得标志
		String isopen = ewQuestionFacade.getIsOpenQuestion(request);
		modelAndView.addObject("isopen", isopen);
		
		modelAndView.addObject("question", questionMap);
		modelAndView.addObject("baseMsg", baseMsg);
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		modelAndView.addObject("nodeId", node.get("ID"));
		modelAndView.addObject("ismain", node.get("IS_ADMIN"));
		modelAndView.addObject("isclose", isclose);
		modelAndView.addObject("isback", isback);
		modelAndView.addObject("curnodeId", node.get("NODE_TEMPLATE_ID"));
		modelAndView.addObject("curnodeState", Constants.getWORKFLOW_NODE_FLOWSTATE_Label(ConvertUtil.obj2Integer(node.get("FLOWSTATE"))));
		modelAndView.addObject("repeat_mark", questionMap.get("REPEAT_MARK"));
		modelAndView.addObject("froms", froms);
		Map resultMap = new HashMap();
		Object obj = request.getSession().getAttribute(SysConstants.QUESTIONSESSION);
		if(null!=obj) {
			resultMap = (Map)obj;
		}
		modelAndView.addObject("userMap", resultMap);
		return modelAndView;
	}
	
	/**
	 * 查询是否可以进入下一个节点
	 */
	@RequestMapping("ewissave.html")
	public void issave(HttpServletRequest request,HttpServletResponse response) {
		String issave = questionFacade.issave(request);
		WebUtil.write(response, issave);
	}
	
	/**
	 * 流转备注
	 */
	@RequestMapping(value="ewlzbz.html", method=RequestMethod.GET)
	public ModelAndView ewlzbz(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewlzbz");
		 String nodeId = request.getParameter("nodeId");
		 WORKFLOW_NODE node = new WORKFLOW_NODE(nodeId).getInstanceById();
		 WORKFLOW_BASE base = new WORKFLOW_BASE(node.getFlowid()).getInstanceById();
		return modelAndView;
	}
	
	/**
	 * 流转备注
	 */
	@RequestMapping(value="ewlzbz.html", method=RequestMethod.POST)
	public void lzbzsubmit(HttpServletRequest request,HttpServletResponse response) {
		 ewQuestionFacade.updatefinishnode(request);
		 Map resultMap = new HashMap();
		 resultMap.put("result", "1");
		 request.getSession().setAttribute(SysConstants.SJTIPSESSION, resultMap);
		 WebUtil.write(response, "1");
		 
	}
	
	/**
	 * 工单审核中回退
	 */
	@RequestMapping(value="eworderBack.html", method=RequestMethod.GET)
	public ModelAndView eworderBack(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/eworderBack");
		String nodeId = request.getParameter("nodeId");
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		Map nodeMap = questionFacade.getBeforeNodeMsg(nodeId);
		String node_template_name = Constants.getquestionNodeLabel(ConvertUtil.obj2StrBlank(nodeMap.get("NODE_TEMPLATE_ID")));
		nodeMap.put("NODE_TEMPLATE_NAME",node_template_name );
		modelAndView.addObject("nodeMap", nodeMap);
		modelAndView.addObject("nodeId", nodeId);
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		return modelAndView;
	}
	
	/**
	 * 工单审核中回退
	 */
	@RequestMapping(value="eworderBack.html", method=RequestMethod.POST)
	public void orderBacksubmit(HttpServletRequest request,HttpServletResponse response) {
		Map<String, String> params = ParamsMapUtil.getParameterMap(request);
		Map user = WebUtil.getEngineerMsg(request);
		String userId = ConvertUtil.obj2StrBlank(user.get("ID"));
		String userName = ConvertUtil.obj2StrBlank(user.get("ZSXM"));
		params.put("userId", userId);
		params.put("userName", userName);
		ewQuestionFacade.gobackNodeSubmit(params);
		WebUtil.write(response, "1");
	}
	
	/**
	 * 跳转到填写申请工单结束方案页面
	 */
	@RequestMapping(value="ewadminEndQuestion.html",method=RequestMethod.GET)
	public ModelAndView adminEndQuestion(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewadminEndQuestion");
		
		return modelAndView;
	}
	
	/**
	 * 申请工单结束方案提交
	 */
	@RequestMapping(value="ewadminEndQuestion.html",method=RequestMethod.POST)
	public void adminEndQuestionSubmit(HttpServletRequest request,HttpServletResponse response) {
		Map resultMap = ewQuestionFacade.updateApplyEnd(request);
		request.getSession().setAttribute(SysConstants.SJTIPSESSION, resultMap);
		 WebUtil.write(response, "1");
		
	}
	
	/**
	 * 查询重复问题工单
	 */
	@RequestMapping("linkwtOrder.html")
	public ModelAndView linkwtOrder(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/linkwtOrder");
		
		return modelAndView;
	}
	
	/**
	 * 查询关联工单
	 */
	@RequestMapping("orderwtList.html")
	public ModelAndView orderwtList(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/orderwtList");
		List orders = questionFacade.queryLinkwtOrder(request);
		modelAndView.addObject("orders", orders);
		return modelAndView;
	}
	
	/**
	 * 问题回退信息提交
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ewbackquestion.html", method=RequestMethod.POST)
	public ModelAndView backUpdatequestionSubmit(HttpServletRequest request, HttpServletResponse response,SC_WORKFLOW_QUESTION sc_workflow_question) {
		Map resultMap = ewQuestionFacade.saveQuestion(request,sc_workflow_question);
		 SysInfoMsg msg = (SysInfoMsg)resultMap.get("msg");
		 return WebUtil.sysInfoPage(request, "操作成功！",
	                "",
	                SysInfo.Success,"/business/pages/question/myQuestion.html",msg);
	}
	
	/**
	 * 工单审核中关闭
	 */
	@RequestMapping(value="ewclosequestion.html", method=RequestMethod.GET)
	public ModelAndView ewclosequestion(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewclosequestion");
		String orderId = request.getParameter("orderId");
		Map question = new SC_WORKFLOW_QUESTION(orderId).getBeanMapById();
		//查询解决方式数据字典
		List ways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTIONCLOSE_RESOLVE_TYPE);
		modelAndView.addObject("ways", ways);
		modelAndView.addObject("question", question);
		modelAndView.addObject("nodeId", request.getParameter("nodeId"));
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", request.getParameter("flowId"));
		modelAndView.addObject("customerId", request.getParameter("customerId"));
		Map info = (Map)request.getSession().getAttribute(SysConstants.CLOSEORDERSESSION);
		if(info != null){
			info.put("id", request.getParameter("id"));
			info.put("value", request.getParameter("value"));
		}
		modelAndView.addObject("info", info);
		return modelAndView;
	}
	
	/**
	 * 工单审核中关闭
	 */
	@RequestMapping(value="ewclosequestion.html", method=RequestMethod.POST)
	public void ewclosequestionsubmit(HttpServletRequest request,HttpServletResponse response) {
		ewQuestionFacade.updateResolveType(request);
		//清除session中的信息
		HttpSession session = request.getSession();
		session.removeAttribute(SysConstants.CLOSEORDERSESSION);
		WebUtil.write(response, "1");
	}
	
	/**
	 * 查询重复问题工单
	 * */
	@RequestMapping("ewLinkwtOrder.html")
	public ModelAndView ewLinkwtOrder(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewLinkwtOrder");
		SqlParameter map = new SqlParameter("repeat_order",request.getParameter("reordercode")).addValue("bz", AjaxUtil.decode(request.getParameter("bz")));
		request.getSession().setAttribute(SysConstants.CLOSEORDERSESSION, map);
		modelAndView.addObject("nodeId", request.getParameter("nodeId"));
		modelAndView.addObject("orderId", request.getParameter("orderid"));
		modelAndView.addObject("flowId", request.getParameter("flowId"));
		modelAndView.addObject("customerId", request.getParameter("customerid"));
		return modelAndView;
	}
	
	/**
	 * 查询关联工单
	 */
	@RequestMapping("ewOrderwtList.html")
	public ModelAndView ewOrderwtList(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewOrderwtList");
		List orders = questionFacade.queryLinkwtOrder(request);
		modelAndView.addObject("orders", orders);
		return modelAndView;
	}
	
	/**
	 * 工单挂起
	 */
	@RequestMapping(value="ewquestiongq.html", method=RequestMethod.GET)
	public ModelAndView ewquestiongq(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewquestiongq");
		//查询解决方式数据字典
		List ways = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_GQYY);
		modelAndView.addObject("ways", ways);
		modelAndView.addObject("nodeId", request.getParameter("nodeId"));
		modelAndView.addObject("orderId", request.getParameter("orderId"));
		modelAndView.addObject("flowId", request.getParameter("flowId"));
		return modelAndView;
	}
	
	/**
	 * 工单挂起
	 */
	@RequestMapping(value="ewquestiongq.html", method=RequestMethod.POST)
	public void questiongqsubmit(HttpServletRequest request,HttpServletResponse response) {
		
		ewQuestionFacade.updateQuestiongq(request);
		WebUtil.write(response, "1");
	}
	
	/**
	 * 诊断报告历史
	 */
	@RequestMapping("ewQuestionZd.html")
	public ModelAndView ewQuestionZd(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionZd");
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		String curnodeId = request.getParameter("curnodeId");
		modelAndView.addObject("curnodeId", curnodeId);
		List<Map> zdList = questionFacade.getZdMsgList(flowId);
		modelAndView.addObject("zdList", zdList);
		modelAndView.addObject("orderMsg", new SC_WORKFLOW_QUESTION(orderId).getBeanMapById());
		return modelAndView;
	}
	
	/**
	 * 诊断报告历史(进行中)
	 */
	@RequestMapping("ewQuestionZdCl.html")
	public ModelAndView questionZdMsg(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionZdCl");
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		String curnodeId = request.getParameter("curnodeId");
		modelAndView.addObject("curnodeId", curnodeId);
		List<Map> zdList = questionFacade.getZdMsgList(flowId);
		modelAndView.addObject("zdList", zdList);
		modelAndView.addObject("userId", WebUtil.getWywEngineerLoginUser(request).get("ID"));
		modelAndView.addObject("orderMsg", new SC_WORKFLOW_QUESTION(orderId).getBeanMapById());
		modelAndView.addObject("createUserId", WebUtil.getWywEngineerLoginUser(request).get("ID"));
		
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		modelAndView.addObject("curnodeId", curnodeId);
		return modelAndView;
	}
	
	/**
	 * 跳转到填写诊断报告页面
	 */
	@RequestMapping(value="ewQuestionZdReport.html",method=RequestMethod.GET)
	public ModelAndView questionZdReport(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionZdReport");
		String id = request.getParameter("id");
		String type = request.getParameter("type");
		Map zdMsg = questionFacade.getzdmsgbyId(request);
		List<Map> fileList = new ArrayList<Map>();
		/*
		if(!StringUtil.isEmpty(type)){
			
			if("1".equals(type)){
				fileList=fileService.getFileList(ConvertUtil.obj2StrBlank(zdMsg.get("ZDID")));
				
			}else{
				fileList=fileService.getFileList(ConvertUtil.obj2StrBlank(zdMsg.get("ID")));
			}
		
		}*/
		
		modelAndView.addObject("zdMsg", zdMsg);
		modelAndView.addObject("type", type);
		modelAndView.addObject("fileList", fileList);
		
		return modelAndView;
	}
	
	/**
	 * 诊断报告填写提交
	 */
	@RequestMapping(value="ewQuestionZdReport.html",method=RequestMethod.POST)
	public void ewQuestionZdReport(HttpServletRequest request,HttpServletResponse response) {
		ewQuestionFacade.updateZdMsg(request);
		WebUtil.write(response, "1");
		
	}
	
	/**
	 * 删除诊断报告历史数据
	 */
	@RequestMapping(value="delReport.html",method=RequestMethod.POST)
	public void delReport(HttpServletRequest request,HttpServletResponse response) {
		String reportId = request.getParameter("reportId");
		QUESTION_ZD_HISTORY zd = new QUESTION_ZD_HISTORY(reportId);
		zd.deleteById();
		WebUtil.write(response, "1");
	}
	
	/**
	 * 跳转到诊断报告详情
	 * */
	@RequestMapping("ewZdReportDetail.html")
	public ModelAndView ewZdReportDetail(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewZdReportDetail");
		String show = request.getParameter("show");
		String id = request.getParameter("id");
		Map info = new HashMap();
		if(show.equals("1")){//最终诊断报告
			info = new SC_WORKFLOW_QUESTION(id).getBeanMapById();
		}else{
			info = ewQuestionFacade.getZdMsgById(id);
		}
		modelAndView.addObject("info", info);
		modelAndView.addObject("show", show);
		return modelAndView;
	}
	
	/**
	 * 工单开启
	 */
	@RequestMapping(value="ewQuestionopen.html", method=RequestMethod.GET)
	public ModelAndView questionopen(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/business/wechat/ewyw/ewQuestion/ewQuestionopen");
		return modelAndView.addObject("orderId", request.getParameter("orderId")).addObject("flowId", request.getParameter("flowId"));
	}
	
	/**
	 * 工单开启提交
	 */
	@RequestMapping(value="ewQuestionopen.html",method=RequestMethod.POST)
	public void questionopenSubmit(HttpServletRequest request,HttpServletResponse response) {
		ewQuestionFacade.updateQuestionOpen(request);
		WebUtil.write(response, "1");
	}
}