package cn.ksource.web.controller.uc;

import java.io.File;
import java.io.IOException;
import java.util.ArrayList;
import java.util.HashMap;
import java.util.List;
import java.util.Map;

import javax.annotation.Resource;
import javax.servlet.http.HttpServletRequest;
import javax.servlet.http.HttpServletResponse;

import org.springframework.beans.factory.annotation.Autowired;
import org.springframework.stereotype.Controller;
import org.springframework.ui.Model;
import org.springframework.web.bind.annotation.RequestMapping;
import org.springframework.web.bind.annotation.RequestMethod;
import org.springframework.web.servlet.ModelAndView;

import cn.ksource.beans.SC_PARTNER_CUSTOMER_INFO;
import cn.ksource.beans.SC_WORKFLOW_INCIDENT;
import cn.ksource.core.page.PageInfo;
import cn.ksource.core.util.ConvertUtil;
import cn.ksource.core.util.DateUtil;
import cn.ksource.core.util.DownloadUtil;
import cn.ksource.core.util.JsonUtil;
import cn.ksource.core.util.NumberUtil;
import cn.ksource.core.util.ParamsMapUtil;
import cn.ksource.core.util.StringUtil;
import cn.ksource.core.web.WebUtil;
import cn.ksource.web.Constants;
import cn.ksource.web.facade.uc.order.UcIncidentFacade;
import cn.ksource.web.service.DataDictionaryService;
/**
 * 用户中心--事件管理控制器
 * @note:
 * @version
 * @author sxj
 * @date July 15, 2016 10:35:44 AM
 */
@Controller
@RequestMapping("/uc/ucincident")
public class UcIncidentController {
	
	@Resource(name="ucIncidentFacade")
	private UcIncidentFacade ucIncidentFacade;
	
	@Autowired
	private DataDictionaryService dataDictionaryService;
	
	/**
	 * 所有事件页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucincidentList.html", method=RequestMethod.GET)
	public ModelAndView incidentList(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/uc/incident/ucincidentList");
		String  cusId = WebUtil.getWebLoginUserCusId(request);
		//查询工单数量，通过类型判断查询那种类型的数量
		Map msgCount = ucIncidentFacade.queryIncidentCount(cusId);
		System.out.println(JsonUtil.map2Json(msgCount));
		
		view.addObject("c", msgCount);
		
		
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		
		return view;
	}
	
	/**
	 * 跳转到服务目录
	 */
	@RequestMapping("ucordersl.html")
	public ModelAndView serviceListTree(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/uc/incident/ucordersl");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		String sl = request.getParameter("sl");
		Map trees = ucIncidentFacade.serviceListTree(cusId,sl);
		List tree = (List)trees.get("categoryList");
		Map<String,String> slMap = (Map<String,String>)trees.get("slMap");
		
		List checkSl = new ArrayList();
		if(null!=slMap && slMap.size()>0) {
			for (Map.Entry<String, String> entry : slMap.entrySet()) {  
				String key = entry.getKey();
				String value = entry.getValue();
				Map map = new HashMap();
				map.put("checkId", key);
				map.put("checkName", value);
				checkSl.add(map);
			}
		}
		view.addObject("trees", tree);
		view.addObject("checkSl", checkSl);
		return view;
	}
	
	/**
	 * 查询工单列表
	 */
	@RequestMapping(value="ucincidentData.html",method=RequestMethod.POST)
	public ModelAndView qdata(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentData");
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		String cusId = WebUtil.getWebLoginUserCusId(request);
		params.put("cusId", cusId);
		PageInfo list = ucIncidentFacade.queryIncidentOrderList(pageInfo,params);
		modelAndView.addObject("orderList", list);
		return modelAndView;
	}
	
	
	
	/**
	 * 查询工单总数量
	 */
	@RequestMapping(value="ucincidentCount.html",method=RequestMethod.POST)
	public void qcount(HttpServletRequest request,HttpServletResponse response) {
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		String cusId = WebUtil.getWebLoginUserCusId(request);
		params.put("cusId", cusId);
		int count = ucIncidentFacade.queryIncidentOrderCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 跳转到订单查看页面
	 */
	@RequestMapping("ucincidentDetail.html")
	public ModelAndView incidentDetail(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentDetail");
		
		//查询事件基本信息
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		
		if(StringUtil.notEmpty(orderId) && !StringUtil.notEmpty(flowId)) {
			SC_WORKFLOW_INCIDENT incident = new SC_WORKFLOW_INCIDENT(orderId).getInstanceById();
			flowId = incident.getFlow_id();
		}
		
		//通过工单编号查询工单基本信息
		Map baseMsg = ucIncidentFacade.queryIncidentBaseMsg(orderId);
		
		modelAndView.addObject("baseMsg", baseMsg);
		modelAndView.addObject("orderId", orderId);
		modelAndView.addObject("flowId", flowId);
		
		
		
		//查询要求响应时间和实际响应时间
		long create_time = ConvertUtil.obj2Long(baseMsg.get("CREATE_TIME"));
		
		String answer_time = ConvertUtil.obj2StrBlank(baseMsg.get("ANSWER_TIME"));
		if(!StringUtil.notEmpty(answer_time)) {
			answer_time =  DateUtil.getCurrentDate14().toString();
		}
		String request_answer_time = ConvertUtil.obj2StrBlank(baseMsg.get("REQUEST_ANSWER_TIME"));
		String answer_timeout = ConvertUtil.obj2StrBlank(baseMsg.get("ANSWER_TIMEOUT"));
		//计算第一次响应时间和创建事件的事件差 将时间差转化为分钟
		long seconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(answer_time));
		
		//将秒转化为分钟
		double sjxysj = NumberUtil.div(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(60), 1);
		
		baseMsg.put("sjxysj", sjxysj);
		
		
		if(answer_timeout.equals("2")) {
			//计算时间走动长度
			double a1 = NumberUtil.mul(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(250));
			double a2 = NumberUtil.mul(ConvertUtil.obj2Double(request_answer_time), ConvertUtil.obj2Double(60));
			
			double xyWidth = NumberUtil.div(a1, a2);
			if(xyWidth>250) {
				xyWidth = 250;
				baseMsg.put("ANSWER_TIMEOUT", 1);
			}
			baseMsg.put("xyWidth", xyWidth);
		} else {
			baseMsg.put("xyWidth", 250);
		}
		
		
		
		//处理超时操作
		//1.判断当前工单有没有解决时间，如果有解决时间 说明已完成，如果没有解决时间 说明未完成 
		String resolveTime = ConvertUtil.obj2StrBlank(baseMsg.get("RESOLVE_TIME"));
		if(!StringUtil.notEmpty(resolveTime)) {
			resolveTime = DateUtil.getCurrentDate14().toString();
		}
		
		
		//计算实际用了多长时间
		String request_deal_time = ConvertUtil.obj2StrBlank(baseMsg.get("REQUEST_DEAL_TIME"));
		String deal_timeout = ConvertUtil.obj2StrBlank(baseMsg.get("DEAL_TIMEOUT"));
		
		//计算第解决时间和创建事件的事件差 将时间差转化为小时
		long jjSeconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(resolveTime));
		
		//将秒转化为小时
		double sjjjsj = NumberUtil.div(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(3600), 2);
		
		baseMsg.put("sjjjsj", sjjjsj);
		
		
		
		if(deal_timeout.equals("2")) {
			//计算时间走动长度
			double a1 = NumberUtil.mul(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(250));
			double a2 = NumberUtil.mul(ConvertUtil.obj2Double(request_deal_time), ConvertUtil.obj2Double(3600));
			
			double jjWidth = NumberUtil.div(a1, a2);
			if(jjWidth>250) {
				jjWidth = 250;
				baseMsg.put("DEAL_TIMEOUT", 1);
			}
			baseMsg.put("jjWidth", jjWidth);
		} else {
			baseMsg.put("jjWidth", 250);
		}
		
		
		
		/*List<Map> lzs = incidentFacade.incidentLzRecord(flowId);
		modelAndView.addObject("lzs", lzs);*/
		
		return modelAndView;
	}
	
	/**
	 * 查看流转记录
	 */
	@RequestMapping("viewLcRecord.html")
	public ModelAndView viewLcRecord(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/viewLcRecord");
		String flowId = request.getParameter("flowId");
		List<Map> lzs = ucIncidentFacade.incidentLzRecord(flowId);
		modelAndView.addObject("lzs", lzs);
		return modelAndView;
	}
	
	
	/**
	 * 查看处理记录
	 */
	@RequestMapping("viewRecord.html")
	public ModelAndView viewRecord(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/viewRecord");
		String flowId = request.getParameter("flowId");
		List records = new ArrayList();
		if(StringUtil.notEmpty(flowId)) {
			records = ucIncidentFacade.queryDealRecord(flowId);
			System.out.println(JsonUtil.list2Json(records));
			modelAndView.addObject("records",records);
		}
		return modelAndView;
	}
	
	/**
	 * 查看关联设备
	 */
	@RequestMapping("viewDevice.html")
	public ModelAndView viewDevice(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/viewDevice");
		//查询关联设备
		String orderId = request.getParameter("orderId");
		String flowId = request.getParameter("flowId");
		List devices = ucIncidentFacade.queryDevices(flowId);
		modelAndView.addObject("devices", devices);
		return modelAndView;
	}
	
	
	/**
	 * 查看关联工单
	 */
	@RequestMapping("viewOrder.html")
	public ModelAndView viewOrder(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/viewOrder");
		
		//查询关联工单
		String flowId = request.getParameter("flowId");
		List orders = ucIncidentFacade.queryOrders(flowId);
		modelAndView.addObject("orders", orders);
		return modelAndView;
	}
	
	
	/**
	 * 查询关联附件
	 */
	@RequestMapping("viewFile.html")
	public ModelAndView viewFile(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/viewFile");
		//查询所有的文档附件
		String flowId = request.getParameter("flowId");
		List files = ucIncidentFacade.queryFiles(flowId);
		modelAndView.addObject("files", files);
		return modelAndView;
	}
	
	/**
	 * 工单完成时的事件处理报告
	 */
	@RequestMapping("finishReport.html")
	public ModelAndView wcReport(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/finishReport");
		String orderId = request.getParameter("orderId");
		Map report = ucIncidentFacade.queryWcReport(orderId);
		modelAndView.addObject("report", report);
		return modelAndView;
	}
	
	
	/**
	 * 工单关闭时的事件处理报告
	 */
	@RequestMapping("closeReport.html")
	public ModelAndView closeReport(HttpServletRequest request) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/closeReport");
		String orderId = request.getParameter("orderId");
		Map report = ucIncidentFacade.queryCloseReport(orderId);
		modelAndView.addObject("report", report);
		return modelAndView;
	}
	
	/**
	 * 下载文件
	 */
	@RequestMapping("downloadFile.html")
	public void downloadFile(HttpServletRequest request,HttpServletResponse response) {
		String fileId = request.getParameter("fileId");
		Map fileMsg = ucIncidentFacade.queryFileMsg(fileId);
		if(null!=fileMsg && fileMsg.size()>0) {
			String fileName = ConvertUtil.obj2StrBlank(fileMsg.get("FILE_NAME"));
			String filePath = ConvertUtil.obj2StrBlank(fileMsg.get("FILE_PATH"));
			String basePath = request.getSession().getServletContext().getRealPath("");
			System.out.println("path------------------------>"+basePath+filePath);
			File file = new File(basePath+filePath);
			try {
				DownloadUtil.download(response, file, fileName, false);
			} catch (IOException e) {
				// TODO Auto-generated catch block
				e.printStackTrace();
			}
		}
	}

	
	/**
	 * 事件服务台首页
	 * @param model
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucIncidentManageIndex.html")
	public String ucIncidentManageIndex(Model model,HttpServletRequest request,HttpServletResponse response){
		String cusId = WebUtil.getWebLoginUserCusId(request);
		if(StringUtil.isNotBlank(cusId)){
			model.addAttribute("cusId", cusId);
		}
		return "/uc/incident/ucIncidentManageIndex";
	}
	
	/**
	 * 事件服务台首页明细加载
	 * @param model
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucIncidentManageIndexLoad.html")
	public String incidentManageIndexLoad(Model model,HttpServletRequest request,HttpServletResponse response){
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		
		//工单池数量
		int poolCount = ucIncidentFacade.incidentpoolCount(params); 
		//已超时
		int timeoutCount = ucIncidentFacade.queryincidentTimeoutCount(params);
		//待处理数量
		int pendingCount = ucIncidentFacade. queryincidentOrderNodeCount(params); 
		//进行中数量
		int inHandCount = ucIncidentFacade.queryincidentJxzCount(params); 
		
		
		model.addAttribute("poolCount",poolCount);
		model.addAttribute("timeoutCount",timeoutCount);
		model.addAttribute("pendingCount",pendingCount);
		model.addAttribute("inHandCount",inHandCount);
		return "/uc/incident/ucIncidentManageIndexLoad";
	}
	
	/**
	 * 查询最近一月事件数量
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getIncidentSumLineChart.html")
	public void getIncidentSumLineChart(HttpServletRequest request,HttpServletResponse response){
		Map info = ucIncidentFacade.getLastMonthIncidentCount(request);
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	/**
	 * 查询最近一月事件级别分析
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getIncidentLvPieChart.html")
	public void getIncidentLvPieChart(HttpServletRequest request,HttpServletResponse response){
		Map info = ucIncidentFacade.getLastMonthIncidentLv(request);
		WebUtil.write(response, JsonUtil.map2Json(info));
	} 
	
	/**
	 * 查询最近一月事件优先级分析
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getIncidentPriPieChart.html")
	public void getIncidentPriPieChart(HttpServletRequest request,HttpServletResponse response){
		Map info = ucIncidentFacade.getLastMonthIncidentPri(request);
		WebUtil.write(response, JsonUtil.map2Json(info));
	} 
	
	/**
	 * 查询最近一月事件影响度分析
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getIncidentEffectPieChart.html")
	public void getIncidentEffectPieChart(HttpServletRequest request,HttpServletResponse response){
		Map info = ucIncidentFacade.getLastMonthIncidentEffect(request);
		//System.out.println("json--------------------------"+JsonUtil.map2Json(info));
		WebUtil.write(response, JsonUtil.map2Json(info));
	} 
	
	/**
	 * 查询最近一月服务目录事件数量
	 * @param request
	 * @param response
	 */
	@RequestMapping(value="getIncidentServerLineChart.html")
	public void getIncidentServerLineChart(HttpServletRequest request,HttpServletResponse response){
		Map info = ucIncidentFacade.getLastMonthIncidentServer(request);
		WebUtil.write(response, JsonUtil.map2Json(info));
	}
	
	/**
	 * 所有工单池
	 */
	@RequestMapping("ucincidentpool.html")
	public ModelAndView incidentpool(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentpool");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		//查询工单数量，通过类型判断查询那种类型的数量
		Map msgCount = ucIncidentFacade.queryincidentpoolCount(cusId);
		
		System.out.println(JsonUtil.map2Json(msgCount));
		
		modelAndView.addObject("c", msgCount);
		//查询工单类型
		Map<String, String> state = Constants.mapWORKFLOW_BASE_BUSINESS_TYPE;
		List ways = new ArrayList();
		for (Map.Entry<String, String> entry : state.entrySet()) {  
			String key = entry.getKey();
			String value = entry.getValue();
			Map map = new HashMap();
			map.put("typeId", key);
			map.put("typeName", value);
			ways.add(map);
		}
		modelAndView.addObject("types", ways);
		
		return modelAndView;
	}
	
	
	/**
	 * 查询工单池数据
	 */
	@RequestMapping("ucincidentpoolData.html")
	public ModelAndView incidentpoolData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentpoolData");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		PageInfo orderList = ucIncidentFacade.incidentpoolData(pageInfo,params);
		
		modelAndView.addObject("orders", orderList);
		return modelAndView;
	}
	
	/**
	 * 查询工单池数据
	 */
	@RequestMapping("ucincidentpoolCount.html")
	public void incidentpoolCount(HttpServletRequest request,HttpServletResponse response) {
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		int count = ucIncidentFacade.incidentpoolCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 待响应列表页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucincidentNodeList.html", method=RequestMethod.GET)
	public ModelAndView incidentNodeList(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/uc/incident/ucincidentNodeList");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		//查询工单数量，通过类型判断查询那种类型的数量
		Map msgCount = ucIncidentFacade.queryincidentNodeCount(cusId);
		
		System.out.println(JsonUtil.map2Json(msgCount));
		
		view.addObject("c", msgCount);
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		
		
		return view;
	}
	
	
	/**
	 * 查询工单列表数据
	 */
	@RequestMapping(value="ucincidentNodeData.html",method=RequestMethod.POST)
	public ModelAndView incidentNodeData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentNodeData");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		PageInfo list = ucIncidentFacade.queryincidentOrderNodeList(pageInfo,params);
		modelAndView.addObject("orderList", list);
		return modelAndView;
	}
	
	
	
	/**
	 * 查询工单总数量
	 */
	@RequestMapping(value="ucincidentNodeCount.html",method=RequestMethod.POST)
	public void incidentNodeCount(HttpServletRequest request,HttpServletResponse response) {
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		int count = ucIncidentFacade.queryincidentOrderNodeCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 待响应列表页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucincidentJxzList.html", method=RequestMethod.GET)
	public ModelAndView incidentJxzList(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/uc/incident/ucincidentJxzList");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		//查询工单数量，通过类型判断查询那种类型的数量
		Map msgCount = ucIncidentFacade.queryincidentJxzNodeCount(cusId);
		
		System.out.println(JsonUtil.map2Json(msgCount));
		
		view.addObject("c", msgCount);
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		return view;
	}
	
	
	
	/**
	 * 查询进行中工单列表数据
	 */
	@RequestMapping(value="ucincidentJxzData.html",method=RequestMethod.POST)
	public ModelAndView incidentJxzData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentJxzData");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		PageInfo list = ucIncidentFacade.queryincidentJxzList(pageInfo,params);
		modelAndView.addObject("orderList", list);
		return modelAndView;
	}
	
	
	
	/**
	 * 查询进行中工单总数量
	 */
	@RequestMapping(value="ucincidentJxzCount.html",method=RequestMethod.POST)
	public void incidentJxzCount(HttpServletRequest request,HttpServletResponse response) {
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		int count = ucIncidentFacade.queryincidentJxzCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 已超时列表页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucincidentTimeoutList.html", method=RequestMethod.GET)
	public ModelAndView incidentTimeoutList(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/uc/incident/ucincidentTimeoutList");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		//查询工单数量，通过类型判断查询那种类型的数量
		Map msgCount = ucIncidentFacade.queryincidentTimeoutCount(cusId);
		
		System.out.println(JsonUtil.map2Json(msgCount));
		
		view.addObject("c", msgCount);
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		return view;
	}
	
	/**
	 * 已超时工单列表数据
	 */
	@RequestMapping(value="ucincidentTimeoutData.html",method=RequestMethod.POST)
	public ModelAndView incidentTimeoutData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentTimeoutData");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		PageInfo list = ucIncidentFacade.queryincidentTimeoutList(pageInfo,params);
		modelAndView.addObject("orderList", list);
		return modelAndView;
	}
	
	
	
	/**
	 * 查询已超时工单总数量
	 */
	@RequestMapping(value="ucincidentTimeoutCount.html",method=RequestMethod.POST)
	public void incidentTimeoutCount(HttpServletRequest request,HttpServletResponse response) {
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		int count = ucIncidentFacade.queryincidentTimeoutCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 问题待响应列表页面
	 * @param request
	 * @param response
	 * @return
	 */
	@RequestMapping(value="ucincidentEndList.html", method=RequestMethod.GET)
	public ModelAndView incidentEndList(HttpServletRequest request, HttpServletResponse response) {
		ModelAndView view = new ModelAndView("/uc/incident/ucincidentEndList");
		//查询事件类型数据字典
		List types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
		
		view.addObject("types", types);
		
		//查询该加盟商的事件优先级
		List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI);
		view.addObject("eventPri", eventPri);
		//查询事件影响度数据字典
		List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG);
		view.addObject("eventDg", eventDg);
		view.addObject("type", request.getParameter("type"));
		return view;
	}
	
	
	
	/**
	 * 查询问题工单列表数据
	 */
	@RequestMapping(value="ucincidentEndData.html",method=RequestMethod.POST)
	public ModelAndView incidentEndData(HttpServletRequest request,PageInfo pageInfo) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucincidentEndData");
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		PageInfo list = ucIncidentFacade.queryincidentEndList(pageInfo,params);
		modelAndView.addObject("orderList", list);
		modelAndView.addObject("type", request.getParameter("type"));
		return modelAndView;
	}
	
	
	
	/**
	 * 查询问题工单总数量
	 */
	@RequestMapping(value="ucincidentEndCount.html",method=RequestMethod.POST)
	public void incidentEndCount(HttpServletRequest request,HttpServletResponse response) {
		String cusId = WebUtil.getWebLoginUserCusId(request);
		Map<String,String> params = ParamsMapUtil.getParameterMap(request);
		params.put("cusId", cusId);
		int count = ucIncidentFacade.queryincidentEndCount(params);
		WebUtil.write(response, String.valueOf(count));
	}
	
	/**
	 * 跳转到当前客户的子客户页面
	 */
	@RequestMapping("ucsubCus.html")
	public ModelAndView subCus(HttpServletRequest request,HttpServletResponse response) {
		ModelAndView modelAndView = new ModelAndView("/uc/incident/ucsubCus");
		
		String customerId = WebUtil.getWebLoginUser(request).getCustomerId();
		String subCustomerId = request.getParameter("subCustomerId");
		
		Map result = ucIncidentFacade.querySubCus(customerId,subCustomerId);
		
		
		List<Map> customers = (List<Map>)result.get("subs");
		List checkSl = (List)result.get("checks");
		
		//查询当前客户
		Map currCus = new SC_PARTNER_CUSTOMER_INFO(customerId).getBeanMapById();
		if(subCustomerId.equals(customerId)){
			currCus.put("checked", 1);
			Map map = new HashMap();
			map.put("checkId", currCus.get("ID"));
			map.put("checkName", currCus.get("CUSTOMER_NAME"));
			checkSl.add(map);
		}
		
		modelAndView.addObject("customers", customers);
		modelAndView.addObject("checkSl", checkSl);
		
		modelAndView.addObject("currCus", currCus);
		return modelAndView;
	}
	
}