| 编号 | 联系人姓名 | 所属机构 | 部门 | 来电号码 | 工单状态 | 解决结果 | 事件类型 | 影响范围 | 紧急程度 | 优先级 | 领域 | 工单标题 | 工单描述 | 解决方案 | 受理人 | 解决时间 |
| ${incident_index+1} | ${incident.CONTACT_NAME} | ${incident.CUSTOMER_NAME} | ${incident.SUB_CUSTOMER_NAME} | ${incident.CONTACT_PHONE} | ${incident.STATE} | ${incident.RESOLVE_TYPE_NAME} | ${incident.TYPE_NAME} | ${incident.INFLUENCE_NAME} | ${incident.PRIORITY_NAME} | ${incident.PRIORITY_NAME} | ${incident.THIRD_CATEGORY_NAME} | ${incident.NAME} | ${incident.DESCRIP} | ${incident.RESOLVE} | ${incident.RESOLVE_USER_NAME} | ${DateUtil.format('yyyy年MM月dd',incident.RESOLVE_TIME)} |