| 响应时间： | 分钟 | |
| 解决时间： | 小时 | |
| 通知人员： | [#if sla.users?? && sla.users?size>0] [#list sla.users as u] ${u.userName} [/#list] [/#if] | |
| 分钟 | 通知人员 | |
| [#if sla.xy1.users?? && sla.xy1.users?size>0] [#list sla.xy1.users as u] ${u.userName} [/#list] [/#if] | ||
| [#if sla.xy2.users?? && sla.xy2.users?size>0] [#list sla.xy2.users as u] ${u.userName} [/#list] [/#if] | ||
| [#if sla.xy3.users?? && sla.xy3.users?size>0] [#list sla.xy3.users as u] ${u.userName} [/#list] [/#if] | ||
| 分钟 | 通知人员 | |
| [#if sla.jiej1.users?? && sla.jiej1.users?size>0] [#list sla.jiej1.users as u] ${u.userName} [/#list] [/#if] | ||
| [#if sla.jiej2.users?? && sla.jiej2.users?size>0] [#list sla.jiej2.users as u] ${u.userName} [/#list] [/#if] | ||
| [#if sla.jiej3.users?? && sla.jiej3.users?size>0] [#list sla.jiej3.users as u] ${u.userName} [/#list] [/#if] | ||