派生自 larks_base_dm
src/cn/ksource/web/controller/business/pages/question/QuestionController.java
@@ -47,31 +47,31 @@ @Controller @RequestMapping("/business/pages/question") public class QuestionController { @Autowired private QuestionFacade questionFacade; @Autowired private IncidentFacade incidentFacade; @Autowired private DataDictionaryService dataDictionaryService; @Autowired private FileService fileService; @Autowired private OrderService orderService; @Autowired private DeviceService deviceService; @Autowired private OrderFacade orderFacade; @Resource private CustomerManageFacade customerFacade; @Autowired private MessageService messageService; @@ -129,40 +129,40 @@ @RequestMapping(value="questionList.html", method=RequestMethod.GET) public ModelAndView questionList(HttpServletRequest request, HttpServletResponse response) { ModelAndView view = new ModelAndView("/business/pages/question/questionList"); //查询工单数量，通过类型判断查询那种类型的数量 Map msgCount = questionFacade.queryQuestionCount(request); System.out.println(JsonUtil.map2Json(msgCount)); view.addObject("c", msgCount); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); params.put("type","1"); Map map = questionFacade.getOrderNum(params); view.addObject("data", map); return view; } /** * 查询问题工单列表数据 */ @@ -175,9 +175,9 @@ modelAndView.addObject("orderList", list); return modelAndView; } /** * 查询问题工单总数量 */ @@ -188,24 +188,24 @@ int count = questionFacade.queryQuestionOrderCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 跳转到我的问题工单列表 */ @RequestMapping("myQuestion.html") public ModelAndView myIncident(HttpServletRequest request) { ModelAndView view = new ModelAndView("/business/pages/question/myQuestion"); Map num = orderFacade.queryOrderCountByCate(request, Constants.WORKFLOW_BASE_BUSINESS_TYPE_QUESTION.toString()); view.addObject("num", num); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); @@ -213,11 +213,11 @@ //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); @@ -226,8 +226,8 @@ view.addObject("data", map); return view; } /** * 查询我的问题列表 */ @@ -241,7 +241,7 @@ modelAndView.addObject("orders", question); return modelAndView; } /** * 查询我的问题数量 */ @@ -253,7 +253,7 @@ int count = questionFacade.queryMyQuestionCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 服务台创建问题页面 * @param request @@ -265,8 +265,8 @@ ModelAndView view = new ModelAndView("/business/pages/question/addquestion"); //来源于事件升级 Map questionMsg = questionFacade.getQuestionMsgByOrderId(request); //查询问题来源数据字典 List<Map> froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); //取得问题来源的第一条数据 @@ -275,21 +275,21 @@ view.addObject("fromId", from.get("DATAKEY")); view.addObject("fromName", from.get("DATAVALUE")); } //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); view.addObject("froms", froms); view.addObject("questionMsg", questionMsg); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); @@ -299,7 +299,7 @@ view.addObject("gnmark", GnConstants.ADDWT); return view; } /** * 服务台创建问题页面 * @param request @@ -311,8 +311,8 @@ ModelAndView view = new ModelAndView("/business/pages/question/addquestion"); //来源于事件升级 Map questionMsg = questionFacade.getQuestionMsgByOrderId(request); //查询问题来源数据字典 List<Map> froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); //取得问题来源的第一条数据 @@ -321,21 +321,21 @@ view.addObject("fromId", from.get("DATAKEY")); view.addObject("fromName", from.get("DATAVALUE")); } //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); view.addObject("froms", froms); view.addObject("questionMsg", questionMsg); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); @@ -345,7 +345,7 @@ view.addObject("gnmark", GnConstants.FWTADDWT); return view; } /** * 服务台创建问题页面 * @param request @@ -357,29 +357,29 @@ ModelAndView view = new ModelAndView("/business/pages/question/addchangequestion"); //来源于事件升级 Map questionMsg = questionFacade.getQuestionMsgByOrderId(request); //查询问题来源数据字典 List froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); view.addObject("froms", froms); view.addObject("questionMsg", questionMsg); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); return view; } /** * 创建问题提交 * @param request @@ -406,10 +406,10 @@ "", SysInfo.Error,""); } } } /** * 通过优先级和影响度查询对应的级别 */ @@ -419,10 +419,10 @@ String influence_id = request.getParameter("influence_id"); String customerId = request.getParameter("customer_id"); Map levelMap = questionFacade.queryLevel(priority_id,influence_id,customerId); WebUtil.write(response, JsonUtil.map2Json(levelMap)); } /** * 分配人员 */ @@ -436,7 +436,7 @@ modelAndView.addObject("curnodeId", curnodeId); return modelAndView; } /** * 查询所有的分配人员 */ @@ -447,7 +447,7 @@ modelAndView.addObject("groupList", groupList); return modelAndView; } /** * 查询所有的分配人员 */ @@ -458,7 +458,7 @@ modelAndView.addObject("groupList", groupList); return modelAndView; } /** * 查询角色 */ @@ -469,7 +469,7 @@ modelAndView.addObject("groupList", groupList); return modelAndView; } /** * 查询客户自定义组 */ @@ -480,7 +480,7 @@ modelAndView.addObject("groupList", groupList); return modelAndView; } /** * 查询客户自定义组 */ @@ -491,7 +491,7 @@ modelAndView.addObject("groupList", groupList); return modelAndView; } /** * 添加客户自定义组下的人员 */ @@ -500,21 +500,21 @@ ModelAndView modelAndView = new ModelAndView("/business/pages/question/addzdyGroupUser"); String groupId = request.getParameter("groupId"); if(!StringUtil.isEmpty(groupId)){ modelAndView.addObject("group", new CUSTOM_GROUP(groupId).getBeanMapById()); }else{ modelAndView.addObject("group", new HashMap()); } Map users = questionFacade.usersbyGroup(request); modelAndView.addObject("users", users.get("resList")); modelAndView.addObject("groupuser", users.get("groupuser")); modelAndView.addObject("main", users); return modelAndView; } /** * 添加客户自定义组下的人员 */ @@ -523,12 +523,12 @@ String groupId = request.getParameter("groupId"); String customerId = request.getParameter("customerId"); questionFacade.addGroupUser(request); return WebUtil.sysInfoPage(request, "操作成功！", "window.top.hideDialog('zdyadd');window.top.document.getElementById('dialogIframedealer').contentWindow.loadGroup();", SysInfo.Success,""); } /** * 删除客户自定义分组 */ @@ -539,7 +539,7 @@ group.setId(id).deleteById(); WebUtil.write(response, "1"); } /** * 跳转到工单处理页面 * @param request @@ -548,7 +548,7 @@ @RequestMapping("questionDeal.html") public ModelAndView questionDeal(HttpServletRequest request) { ModelAndView modelAndView = new ModelAndView("/business/pages/question/questionDeal"); //查询问题基本信息 String orderId = request.getParameter("orderId"); String flowId = request.getParameter("flowId"); @@ -569,20 +569,20 @@ //查询问题来源数据字典 List froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); WORKFLOW_BASE base = new WORKFLOW_BASE(flowId).getInstanceById(); Map node = questionFacade.getFlowMsg(flowId, WebUtil.getLoginedUserId(request)); //node为空，则为分派到组 if(StringUtil.isEmpty(ConvertUtil.obj2StrBlank(node.get("ID")))){ node = new WORKFLOW_NODE(base.getCurrent_node_id()).getBeanMapById(); } String isclose = ""; List<Map> closejd = JsonUtil.json2List(ConvertUtil.obj2Str(questionMap.get("closejd"))); for(Map map:closejd){ @@ -624,7 +624,7 @@ modelAndView.addObject("repeat_mark", questionMap.get("REPEAT_MARK")); return modelAndView; } @RequestMapping("anwer.html") public ModelAndView anwer(HttpServletRequest request, HttpServletResponse response) { ModelAndView view = new ModelAndView("/business/pages/question/anwer"); @@ -647,22 +647,22 @@ }else{ view.addObject("nodeMsg", question); } view.addObject("flowId", flowId); view.addObject("nodeId", nodeId); view.addObject("orderId", orderId); return view; } @RequestMapping(value="answer.html", method=RequestMethod.POST) public void anwerSubmit(HttpServletRequest request, HttpServletResponse response) { String result = questionFacade.anwerSubmit(request); WebUtil.write(response, result); } /** * 查询问题基本信息 */ @@ -675,7 +675,7 @@ modelAndView.addObject("baseMsg", baseMsg); return modelAndView; } /** * 问题修改页面 * @param request @@ -691,25 +691,25 @@ List<Map> fileList = fileService.getFileList(flowId); questionMap.put("fileList", fileList); view.addObject("question", questionMap); //查询问题来源数据字典 List froms = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); view.addObject("eventPri", eventPri); view.addObject("froms", froms); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); return view; } /** * 修改问题提交 * @param request @@ -719,12 +719,12 @@ @RequestMapping(value="editQuestion.html", method=RequestMethod.POST) public ModelAndView editQuestionSubmit(HttpServletRequest request, HttpServletResponse response,SC_WORKFLOW_QUESTION sc_workflow_question) { questionFacade.updateQuestion(request,sc_workflow_question); return WebUtil.sysInfoPage(request, "操作成功！", "window.top.location.reload(true);", SysInfo.Success,"",null); } /** * 诊断报告历史 */ @@ -737,10 +737,10 @@ Map baseMsg = new SC_WORKFLOW_QUESTION(orderId).getBeanMapById(); modelAndView.addObject("curnodeId", curnodeId); modelAndView.addObject("baseMsg", baseMsg); return modelAndView; } /** * 诊断报告历史数据 */ @@ -755,7 +755,7 @@ modelAndView.addObject("orderMsg", new SC_WORKFLOW_QUESTION(orderId).getBeanMapById()); return modelAndView; } /** * 诊断报告历史 */ @@ -772,7 +772,7 @@ modelAndView.addObject("orderMsg", new SC_WORKFLOW_QUESTION(orderId).getBeanMapById()); return modelAndView; } /** * 跳转到填写结局方案页面 */ @@ -784,23 +784,23 @@ Map zdMsg = questionFacade.getzdmsgbyId(request); List<Map> fileList = new ArrayList<Map>(); if(!StringUtil.isEmpty(type)){ if("1".equals(type)){ fileList=fileService.getFileList(ConvertUtil.obj2StrBlank(zdMsg.get("ZDID"))); }else{ fileList=fileService.getFileList(ConvertUtil.obj2StrBlank(zdMsg.get("ID"))); } } modelAndView.addObject("zdMsg", zdMsg); modelAndView.addObject("type", type); modelAndView.addObject("fileList", fileList); return modelAndView; } /** * 结果方案提交 */ @@ -810,9 +810,9 @@ return WebUtil.sysInfoPage(request, "操作成功！", "window.top.document.getElementById('zdReportIframe').contentWindow.queryRecord();window.top.hideDialog('2');", SysInfo.Success,"",null); } /** * 诊断报告历史数据 */ @@ -823,7 +823,7 @@ zd.deleteById(); WebUtil.write(response, "1"); } /** * 查询是否可以进入下一个节点 */ @@ -832,7 +832,7 @@ String issave = questionFacade.issave(request); WebUtil.write(response, issave); } /** * 分配人员 */ @@ -863,7 +863,7 @@ modelAndView.addObject("tempMsg", tempMsg); return modelAndView; } /** * 分派人员 */ @@ -886,12 +886,12 @@ return WebUtil.sysInfoPage(request, "操作失败！", "", SysInfo.Error,""); } } } /** * 流转备注 */ @@ -900,7 +900,7 @@ ModelAndView modelAndView = new ModelAndView("/business/pages/question/lzbz"); return modelAndView; } /** * 流转备注 */ @@ -911,7 +911,7 @@ "window.top.hideDialog('2');", SysInfo.Success,"/business/pages/question/myQuestion.html"); } /** * 工单审核中回退 */ @@ -925,7 +925,7 @@ modelAndView.addObject("nodeMap", nodeMap); return modelAndView; } /** * 工单审核中回退 */ @@ -937,17 +937,17 @@ "window.top.hideDialog('2');", SysInfo.Success,"/business/pages/question/myQuestion.html",msg); } /** * 跳转到填写申请工单结束方案页面 */ @RequestMapping(value="adminEndQuestion.html",method=RequestMethod.GET) public ModelAndView adminEndQuestion(HttpServletRequest request,HttpServletResponse response) { ModelAndView modelAndView = new ModelAndView("/business/pages/question/adminEndQuestion"); return modelAndView; } /** * 申请工单结束方案提交 */ @@ -959,7 +959,7 @@ "window.top.hideDialog('10');", SysInfo.Success,"/business/pages/question/myQuestion.html",msg); } /** * 跳转到填写结局方案页面 */ @@ -977,10 +977,10 @@ modelAndView.addObject("ways", ways); modelAndView.addObject("endMsg", endMsg); modelAndView.addObject("question", question); return modelAndView; } /** * 结果方案提交 */ @@ -988,24 +988,24 @@ public ModelAndView endQuestionsubmit(HttpServletRequest request,HttpServletResponse response) { questionFacade.updateEndQuestion(request); String orderId = request.getParameter("orderId"); ModelAndView modelAndView = new ModelAndView("/business/pages/question/rechange"); modelAndView.addObject("orderId", orderId); modelAndView.addObject("bustype", Constants.WORKFLOW_BASE_BUSINESS_TYPE_QUESTION); return modelAndView; } /** * 查询重复问题工单 */ @RequestMapping("linkwtOrder.html") public ModelAndView linkwtOrder(HttpServletRequest request) { ModelAndView modelAndView = new ModelAndView("/business/pages/question/linkwtOrder"); return modelAndView; } /** * 查询关联工单 */ @@ -1016,7 +1016,7 @@ modelAndView.addObject("orders", orders); return modelAndView; } /** * 问题回退信息提交 * @param request @@ -1032,7 +1032,7 @@ "", SysInfo.Success,"/business/pages/question/myQuestion.html",msg); } /** * 工单审核中关闭 */ @@ -1047,30 +1047,30 @@ modelAndView.addObject("question", question); return modelAndView; } /** * 工单审核中关闭 */ @RequestMapping(value="closequestion.html", method=RequestMethod.POST) public ModelAndView closequestionsubmit(HttpServletRequest request,HttpServletResponse response) { questionFacade.updateResolveType(request); return WebUtil.sysInfoPage(request, "操作成功！", "window.top.hideDialog('3');", SysInfo.Success,"/business/pages/question/myQuestion.html",null); } /** * 跳转到订单查看页面 */ @RequestMapping("questionDetail.html") public ModelAndView incidentDetail(HttpServletRequest request,HttpServletResponse response) { ModelAndView modelAndView = new ModelAndView("/business/pages/question/questionDetail"); //查询问题基本信息 String orderId = request.getParameter("orderId"); String flowId = request.getParameter("flowId"); //通过工单编号查询工单基本信息 Map baseMsg = questionFacade.queryQuestionBaseMsg(orderId); String isopen = questionFacade.getIsOpenQuestion(request); @@ -1079,10 +1079,10 @@ modelAndView.addObject("orderId", orderId); modelAndView.addObject("flowId", flowId); modelAndView.addObject("isopen", isopen); return modelAndView; } /** * 问题处理服务报告 * @param request @@ -1098,6 +1098,7 @@ String CUSTOMER_ID =ConvertUtil.obj2Str(report.get("CUSTOMER_ID")); if(StringUtil.notEmpty(CUSTOMER_ID)){ SC_PARTNER_CUSTOMER_INFO customer_INFO=new SC_PARTNER_CUSTOMER_INFO(CUSTOMER_ID).getInstanceById(); if (customer_INFO !=null) report.put("customer_code", customer_INFO.getCustomer_code()); } String FIRST_CATEGORY_ID=ConvertUtil.obj2Str(report.get("FIRST_CATEGORY_ID")); @@ -1122,7 +1123,7 @@ view.addObject("fileList", map.get("fileList")); return view; } /** * 退回信息 */ @@ -1133,13 +1134,13 @@ String nodeId = request.getParameter("nodeId"); Map question = new SC_WORKFLOW_QUESTION(orderId).getBeanMapById(); WORKFLOW_NODE node = new WORKFLOW_NODE(nodeId).getInstanceById(); Map nodeMsgMap = new WORKFLOW_NODE(node.getSource_node_instance_id()).getBeanMapById(); nodeMsgMap.put("NAME", question.get("NAME")); modelAndView.addObject("nodeMsg", nodeMsgMap); return modelAndView; } /** * 工单挂起 */ @@ -1151,29 +1152,29 @@ modelAndView.addObject("ways", ways); return modelAndView; } /** * 工单挂起 */ @RequestMapping(value="questiongq.html", method=RequestMethod.POST) public ModelAndView questiongqsubmit(HttpServletRequest request,HttpServletResponse response) { questionFacade.updateQuestiongq(request); return WebUtil.sysInfoPage(request, "操作成功！", "window.top.hideDialog('3');", SysInfo.Success,"/business/pages/question/myQuestion.html",null); } /** * 查询挂起历史 */ @RequestMapping("gqhistoryList.html") public ModelAndView gqhistoryList(HttpServletRequest request) { ModelAndView modelAndView = new ModelAndView("/business/pages/question/gqhistoryList"); return modelAndView; } /** * 查询挂起历史数据 */ @@ -1184,7 +1185,7 @@ modelAndView.addObject("gqList", gqList); return modelAndView; } /** * 工单开启 */ @@ -1193,7 +1194,7 @@ ModelAndView modelAndView = new ModelAndView("/business/pages/question/questionopen"); return modelAndView; } /** * 工单开启 */ @@ -1204,7 +1205,7 @@ "window.top.hideDialog('5');", SysInfo.Success,"/business/pages/question/myQuestion.html",null); } /** * 跳转到我的工单池页面 */ @@ -1214,14 +1215,14 @@ String type = request.getParameter("type"); //查询工单数量，通过类型判断查询那种类型的数量 Map msgCount = questionFacade.querymyQuestionpoolCount(request); System.out.println(JsonUtil.map2Json(msgCount)); modelAndView.addObject("c", msgCount); //查询工单类型 Map<String, String> state = Constants.mapWORKFLOW_BASE_BUSINESS_TYPE; List ways = new ArrayList(); for (Map.Entry<String, String> entry : state.entrySet()) { for (Map.Entry<String, String> entry : state.entrySet()) { String key = entry.getKey(); String value = entry.getValue(); Map map = new HashMap(); @@ -1235,11 +1236,11 @@ ways.add(map); } modelAndView.addObject("types", ways); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); modelAndView.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); @@ -1248,7 +1249,7 @@ modelAndView.addObject("data", map); return modelAndView; } /** * 查询我的工单池数据 */ @@ -1259,11 +1260,11 @@ Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); PageInfo orderList = questionFacade.myquestionpoolData(pageInfo,params); modelAndView.addObject("orders", orderList); return modelAndView; } /** * 查询我的工单池数据 */ @@ -1275,8 +1276,8 @@ int count = questionFacade.myquestionpoolCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 事件服务台首页(我的) * @param model @@ -1297,32 +1298,32 @@ model.addAttribute("data", map); return "/business/pages/question/myQuestionIndex"; } @RequestMapping(value="myQuestionIndexLoad.html") public String myQuestionIndexLoad(Model model,HttpServletRequest request,HttpServletResponse response){ Map<String, String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getUserId(request)); //工单池问题数量 int poolCount = questionFacade.myquestionpoolCount(params); int poolCount = questionFacade.myquestionpoolCount(params); //待处理问题数量 params.put("type","1"); int pendingCount = questionFacade.querymyQuestionOrderNodeCount(params); int pendingCount = questionFacade.querymyQuestionOrderNodeCount(params); //进行中问题数量 params.put("type","2"); int inHandCount = questionFacade.querymyQuestionOrderNodeCount(params); int inHandCount = questionFacade.querymyQuestionOrderNodeCount(params); //已处理 params.put("type","3"); int processedCount = questionFacade.querymyQuestionOrderNodeCount (params); int processedCount = questionFacade.querymyQuestionOrderNodeCount (params); model.addAttribute("poolCount",poolCount); model.addAttribute("pendingCount",pendingCount); model.addAttribute("inHandCount",inHandCount); model.addAttribute("processedCount",processedCount); return "/business/pages/question/myQuestionIndexLoad"; } /** * 查询最近一月问题数量 * @param request @@ -1344,8 +1345,8 @@ Map<String, String> params = ParamsMapUtil.getParameterMap(request); Map info = questionFacade.getLastMonthQuestionLv(params); WebUtil.write(response, JsonUtil.map2Json(info)); } } /** * 查询最近一月问题优先级分析 * @param request @@ -1356,8 +1357,8 @@ Map<String, String> params = ParamsMapUtil.getParameterMap(request); Map info = questionFacade.getLastMonthQuestionPri(params); WebUtil.write(response, JsonUtil.map2Json(info)); } } /** * 查询最近一月问题影响度分析 * @param request @@ -1369,8 +1370,8 @@ Map info = questionFacade.getLastMonthQuestionEffect(params); //System.out.println("json--------------------------"+JsonUtil.map2Json(info)); WebUtil.write(response, JsonUtil.map2Json(info)); } } /** * 查询最近一月服务目录问题数量 * @param request @@ -1382,8 +1383,8 @@ Map info = questionFacade.getLastMonthQuestionServer(params); WebUtil.write(response, JsonUtil.map2Json(info)); } /** * 问题待响应列表页面 * @param request @@ -1399,15 +1400,15 @@ params.put("type", type); //查询工单数量，通过类型判断查询那种类型的数量 Map msgCount = questionFacade.querymyQuestionNodeCount(params); System.out.println(JsonUtil.map2Json(msgCount)); view.addObject("c", msgCount); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); @@ -1418,17 +1419,17 @@ //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); params.put("type","2"); Map map = questionFacade.getOrderNum(params); view.addObject("data", map); return view; } /** * 查询问题工单列表数据 */ @@ -1443,9 +1444,9 @@ modelAndView.addObject("type", params.get("type")); return modelAndView; } /** * 查询问题工单总数量 */ @@ -1457,7 +1458,7 @@ int count = questionFacade.querymyQuestionOrderNodeCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 问题待响应列表页面 * @param request @@ -1469,9 +1470,9 @@ ModelAndView view = new ModelAndView("/business/pages/question/myquestionEndList"); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); @@ -1479,23 +1480,23 @@ List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); view.addObject("type", type); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getLoginedUserId(request)); params.put("type","2"); Map map = questionFacade.getOrderNum(params); view.addObject("data", map); return view; } /** * 查询问题工单列表数据 */ @@ -1510,9 +1511,9 @@ modelAndView.addObject("type", params.get("type")); return modelAndView; } /** * 查询问题工单总数量 */ @@ -1524,7 +1525,7 @@ int count = questionFacade.querymyQuestionEndCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 问题催办 * @return @@ -1533,7 +1534,7 @@ public String questionRemind(HttpServletRequest request,HttpServletResponse response){ return "/business/pages/question/questionRemind"; } @RequestMapping(value="questionRemind.html",method=RequestMethod.POST) public ModelAndView doQuestionRemind(HttpServletRequest request,HttpServletResponse response){ String reminder = WebUtil.getLoginUser(request).getLoginUser().get("ZSXM").toString(); @@ -1544,7 +1545,7 @@ "window.top.hideDialog('0');", SysInfo.Success,""); } /** * 所有工单池 */ @@ -1553,14 +1554,14 @@ ModelAndView modelAndView = new ModelAndView("/business/pages/question/questionpool"); //查询工单数量，通过类型判断查询那种类型的数量 Map msgCount = questionFacade.queryQuestionpoolCount(request); System.out.println(JsonUtil.map2Json(msgCount)); modelAndView.addObject("c", msgCount); //查询工单类型 Map<String, String> state = Constants.mapWORKFLOW_BASE_BUSINESS_TYPE; List ways = new ArrayList(); for (Map.Entry<String, String> entry : state.entrySet()) { for (Map.Entry<String, String> entry : state.entrySet()) { String key = entry.getKey(); String value = entry.getValue(); Map map = new HashMap(); @@ -1569,21 +1570,21 @@ ways.add(map); } modelAndView.addObject("types", ways); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); modelAndView.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("type","1"); Map map = questionFacade.getOrderNum(params); modelAndView.addObject("data", map); return modelAndView; } /** * 查询我的工单池数据 */ @@ -1593,11 +1594,11 @@ //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); PageInfo orderList = questionFacade.questionpoolData(pageInfo,params); modelAndView.addObject("orders", orderList); return modelAndView; } /** * 查询我的工单池数据 */ @@ -1608,7 +1609,7 @@ int count = questionFacade.questionpoolCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 问题待响应列表页面 * @param request @@ -1620,37 +1621,37 @@ ModelAndView view = new ModelAndView("/business/pages/question/questionNodeList"); //查询工单数量，通过类型判断查询那种类型的数量 Map msgCount = questionFacade.queryQuestionNodeCount(request); System.out.println(JsonUtil.map2Json(msgCount)); view.addObject("c", msgCount); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); //查询事件影响度数据字典 List<Map> eventDg = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_EFFECT_DG); view.addObject("eventDg", eventDg); //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("type","1"); Map map = questionFacade.getOrderNum(params); view.addObject("data", map); return view; } /** * 查询问题工单待响应列表数据 */ @@ -1663,9 +1664,9 @@ modelAndView.addObject("orderList", list); return modelAndView; } /** * 查询问题工单待响应总数量 */ @@ -1676,7 +1677,7 @@ int count = questionFacade.queryQuestionOrderNodeCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 问题进行中列表页面 * @param request @@ -1688,15 +1689,15 @@ ModelAndView view = new ModelAndView("/business/pages/question/questionJxzList"); //查询工单数量，通过类型判断查询那种类型的数量 Map msgCount = questionFacade.queryQuestionJxzNodeCount(request); System.out.println(JsonUtil.map2Json(msgCount)); view.addObject("c", msgCount); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); @@ -1706,7 +1707,7 @@ //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("type","1"); @@ -1714,9 +1715,9 @@ view.addObject("data", map); return view; } /** * 查询问题工单进行中列表数据 */ @@ -1729,9 +1730,9 @@ modelAndView.addObject("orderList", list); return modelAndView; } /** * 查询问题工单进行中总数量 */ @@ -1742,7 +1743,7 @@ int count = questionFacade.queryQuestionJxzCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 问题待响应列表页面 * @param request @@ -1754,9 +1755,9 @@ ModelAndView view = new ModelAndView("/business/pages/question/questionEndList"); //查询问题类型数据字典 List sources = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.QUESTION_SOURCE); view.addObject("sources", sources); //查询该加盟商的事件优先级 List<Map> eventPri = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.EVENT_PRI); view.addObject("eventPri", eventPri); @@ -1767,7 +1768,7 @@ //客户列表 List<Map> cusList = incidentFacade.getCustomerList(); view.addObject("customers", cusList); //定义参数Map Map<String,String> params = ParamsMapUtil.getParameterMap(request); params.put("type","1"); @@ -1775,9 +1776,9 @@ view.addObject("data", map); return view; } /** * 查询问题工单列表数据 */ @@ -1791,9 +1792,9 @@ modelAndView.addObject("type", params.get("type")); return modelAndView; } /** * 查询问题工单总数量 */ @@ -1804,8 +1805,8 @@ int count = questionFacade.queryQuestionEndCount(params); WebUtil.write(response, String.valueOf(count)); } /** * 问题首页 * @param model @@ -1825,23 +1826,23 @@ model.addAttribute("data", map); return "/business/pages/question/questionIndex"; } @RequestMapping(value="questionIndexLoad.html") public String questionIndexLoad(Model model,HttpServletRequest request,HttpServletResponse response){ Map<String, String> params = ParamsMapUtil.getParameterMap(request); params.put("userId", WebUtil.getUserId(request)); //工单池问题数量 int poolCount = questionFacade.questionpoolCount(params); int poolCount = questionFacade.questionpoolCount(params); //待处理问题数量 int pendingCount = questionFacade.queryQuestionOrderNodeCount(params); int pendingCount = questionFacade.queryQuestionOrderNodeCount(params); //进行中问题数量 int inHandCount = questionFacade.queryQuestionJxzCount(params); int inHandCount = questionFacade.queryQuestionJxzCount(params); //已挂起 params.put("type", "6"); int sleepCount = questionFacade.queryQuestionEndCount(params); int sleepCount = questionFacade.queryQuestionEndCount(params); model.addAttribute("poolCount",poolCount); model.addAttribute("pendingCount",pendingCount); model.addAttribute("inHandCount",inHandCount); @@ -1856,7 +1857,7 @@ String user = questionFacade.queryQuestionDealer(request); WebUtil.write(response, user); } /** * 查询问题工单处理人 */ @@ -1865,5 +1866,5 @@ String user = questionFacade.queryQuestionGroupDealer(request); WebUtil.write(response, user); } }
