<!doctype html>
|
<html class="no-js">
|
<head>
|
|
[#include "/business/pages/include/static.html" /]
|
[#include "/business/pages/include/print.html" /]
|
[#include "/component/excExport.html" /]
|
|
<meta charset="utf-8">
|
<title>问题处理服务报告</title>
|
</head>
|
|
<body class="fullscreen">
|
[#include "/business/pages/include/header.html" /]
|
|
[#if questionMap??]
|
<div class="check_btn clearfix">
|
<a class="common close" href="javascript:window.close();"><span>关闭</span></a>
|
[@excExp id="printDiv" name="问题处理服务报告" /]
|
<a class="common print" href="javascript:printA4(1,'printDiv');"><span>打印</span></a>
|
</div>
|
<div class="device" id="printDiv" style="padding:0;border:0;">
|
<table border="0" class="reportTable" id="reportTable">
|
<tr class="titleTr">
|
<td colspan="12">问题处理服务报告</td>
|
</tr>
|
|
<tr class="nameTr">
|
<td colspan="6" align="left" valign="bottom" style="padding:1px;">${Constants.CUSTOMER_CONSTANTS}名称：${questionMap.CUSTOMER_NAME}</td>
|
<td colspan="6" style="text-align: right;">编号：${questionMap.ORDER_CODE}</td>
|
|
</tr>
|
|
|
<tr>
|
<td colspan="2" class="tdbg" width="20%">问题标题：</td>
|
<td colspan="10">${questionMap.NAME}</td>
|
</tr>
|
|
<tr>
|
<td colspan="2" class="tdbg" width="20%">问题来源：</td>
|
<td colspan="2" width="16%">${questionMap.SOURCE_NAME}</td>
|
<td colspan="2" class="tdbg" width="15%">优先级：</td>
|
<td colspan="2" width="16%">${questionMap.PRIORITY_NAME}</td>
|
<td colspan="2" class="tdbg" width="15%">影响程度：</td>
|
<td colspan="2" width="16%">${questionMap.INFLUENCE_NAME}</td>
|
</tr>
|
<tr>
|
<td colspan="2" class="tdbg">问题状态：</td>
|
<td colspan="2">${questionMap.STATE}</td>
|
|
[#if questionMap.WFSTATE==3]
|
<td colspan="2" class="tdbg">取消类型：</td>
|
[#else]
|
<td colspan="2" class="tdbg">解决类型：</td>
|
[/#if]
|
<td colspan="2">${questionMap.RESOLVE_TYPE_NAME}</td>
|
<td colspan="2" class="tdbg">期望完成时间：</td>
|
<td colspan="2">${DateUtil.format("yyyy-MM-dd",questionMap.WANT_DEAL_TIME)}</td>
|
</tr>
|
<tr>
|
<td colspan="2" class="tdbg">登记人：</td>
|
<td colspan="2">${questionMap.CREATE_USER_NAME}</td>
|
<td colspan="2" class="tdbg">联系方式：</td>
|
<td colspan="2">${questionMap.SJHM}</td>
|
<td colspan="2" class="tdbg">登记时间：</td>
|
<td colspan="2">${DateUtil.format("yyyy-MM-dd",questionMap.CREATE_TIME)}</td>
|
</tr>
|
<tr>
|
<td colspan="2" class="tdbg">受理人：</td>
|
<td colspan="2">${questionMap.SHOULI_USERNAME}</td>
|
<td colspan="2" class="tdbg">受理时间：</td>
|
<td colspan="2">${DateUtil.format("yyyy-MM-dd",questionMap.SHOULI_TIME)}</td>
|
<td colspan="2" class="tdbg">受理耗时：</td>
|
<td colspan="2">[#if questionMap.SHOULI_USE_TIME??]${questionMap.SHOULI_USE_TIME}分钟[/#if]</td>
|
</tr>
|
<tr>
|
<td colspan="2" class="tdbg">解决人：</td>
|
<td colspan="2">${questionMap.RESOLVE_USER_NAME}</td>
|
<td colspan="2" class="tdbg">解决时间：</td>
|
<td colspan="2">${DateUtil.format("yyyy-MM-dd",questionMap.RESOLVE_TIME)}</td>
|
<td colspan="2" class="tdbg">解决耗时：</td>
|
<td colspan="2">[#if questionMap.FINISH_USE_TIME??]${questionMap.FINISH_USE_TIME}分钟[/#if]</td>
|
</tr>
|
<tr>
|
<td colspan="2" class="tdbg">服务目录：</td>
|
<td colspan="10">${questionMap.FIRST_CATEGORY_NAME} > ${questionMap.SECOND_CATEGORY_NAME} > ${questionMap.THIRD_CATEGORY_NAME}</td>
|
</tr>
|
<tr>
|
<td colspan="12" class="nopbot" >问题描述：</td>
|
</tr>
|
<tr>
|
<td class="noptobo" colspan="12">
|
${questionMap.DESCRIP}
|
</td>
|
</tr>
|
[#if questionMap.WFSTATE==3]
|
<tr>
|
<td colspan="12" class="nopbot" >取消描述：</td>
|
</tr>
|
<tr>
|
<td class="noptobo" colspan="12">
|
${questionMap.DEAL_NOTE}
|
</td>
|
</tr>
|
</tr>
|
[#else]
|
<tr>
|
<td colspan="12" class="nopbot" >根本原因：</td>
|
</tr>
|
<tr>
|
<td class="noptobo" colspan="12">
|
${questionMap.TRUE_REASON}
|
</td>
|
</tr>
|
<tr>
|
<td colspan="12" class="nopbot" >解决方案：</td>
|
</tr>
|
<tr>
|
<td class="noptobo" colspan="12">
|
${questionMap.RESOLVE}
|
</td>
|
</tr>
|
<tr>
|
<td colspan="12" class="nopbot" >优化建议：</td>
|
</tr>
|
<tr>
|
<td class="noptobo" colspan="12">
|
${questionMap.SUGGEST}
|
</td>
|
</tr>
|
<tr>
|
<td colspan="12" class="nopbot" >实施步骤：</td>
|
</tr>
|
<tr>
|
<td class="noptobo" colspan="12">
|
${questionMap.SSBZ}
|
</td>
|
</tr>
|
|
[/#if]
|
|
|
<tr>
|
<td class="tdbg" [#if orderList??&&orderList?size>0]rowspan="${orderList?size+1}"[#else]rowspan="2"[/#if]>关联工单</td>
|
<td >序号</td>
|
<td colspan="2" class="tdbg" >工单编号</td>
|
<td colspan="4" class="tdbg" >工单名称</td>
|
<td colspan="2" class="tdbg" >工单类型</td>
|
<td colspan="2" class="tdbg" >工单状态</td>
|
</tr>
|
[#if orderList?? && orderList?size>0]
|
[#list orderList as order]
|
<tr>
|
<td >${order_index+1}</td>
|
<td colspan="2" >${order.ORDER_CODE}</td>
|
<td colspan="4" >${order.WFNAME}</td>
|
<td colspan="2" >${order.BUSINESSTYPE}</td>
|
<td colspan="2">${order.WFSTATE}</td>
|
</tr>
|
[/#list]
|
[#else]
|
<tr>
|
<td > </td>
|
<td colspan="2" ></td>
|
<td colspan="4" ></td>
|
<td colspan="2" ></td>
|
<td colspan="2"></td>
|
</tr>
|
[/#if]
|
<tr>
|
<td class="tdbg" [#if ciList??&&ciList?size>0]rowspan="${ciList?size+1}"[#else]rowspan="2"[/#if]>关联配置</td>
|
<td >序号</td>
|
<td colspan="2" class="tdbg" >搜索码</td>
|
<td colspan="3" class="tdbg" >配置名称</td>
|
<td colspan="5" class="tdbg" >存放位置</td>
|
</tr>
|
[#if ciList?? && ciList?size>0]
|
[#list ciList as ci]
|
<tr>
|
<td >${ci_index+1}</td>
|
<td colspan="2" >${ci.SEARCHCODE}</td>
|
<td colspan="3" >${ci.CINAME}</td>
|
<td colspan="5" >${ci.POSITION}</td>
|
</tr>
|
[/#list]
|
[#else]
|
<tr>
|
<td > </td>
|
<td colspan="2" ></td>
|
<td colspan="3" ></td>
|
<td colspan="4" ></td>
|
</tr>
|
[/#if]
|
<tr>
|
<td class="tdbg" [#if fileList??&&fileList?size>0]rowspan="${fileList?size+1}"[#else]rowspan="2"[/#if]>关联文档</td>
|
<td >序号</td>
|
<td colspan="6" class="tdbg" >文档名称</td>
|
<td colspan="2" class="tdbg" >格式</td>
|
<td colspan="2" class="tdbg" >大小</td>
|
</tr>
|
[#if fileList?? && fileList?size>0]
|
[#list fileList as file]
|
<tr>
|
<td >${file_index+1}</td>
|
<td colspan="6">${file.FILE_NAME}</td>
|
<td colspan="2">${file.FILE_FORMAT}</td>
|
<td colspan="2">${file.FILE_SIZE}</td>
|
</tr>
|
[/#list]
|
[#else]
|
<tr>
|
<td > </td>
|
<td colspan="6" ></td>
|
<td colspan="2" ></td>
|
<td colspan="2"></td>
|
</tr>
|
[/#if]
|
</table>
|
</div>
|
[/#if]
|
[#include "/business/pages/include/footer.html" /]
|
</body>
|
</html>
|
