package cn.ksource.web.facade.workReport;
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import java.util.List;
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import java.util.Map;
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import javax.servlet.http.HttpServletRequest;
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@SuppressWarnings("rawtypes")
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public interface WorkReportFacade {
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/**
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* 根据年获取周
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* @author chenlong
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* @param year
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* @return
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*/
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public List<Map> getWeekByYear(String year);
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/**
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* 根据月份获取周
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* @author chenlong
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* @param year
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* @return
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*/
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public List<Map> getWeekByMonth(String date);
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/**
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* 根据年获取月
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* @author chenlong
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* @param year
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* @return
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*/
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public List<Map> getMonthByYear(String year);
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/**
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* 获取项目到当前日期的list
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* @author chenlong
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* @param proId
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* @return
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*/
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public List<String> getCusYearToCur(String proId);
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/**
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* 获取工单统计图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId TODO
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* @return
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*/
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public Map getOrderSurveyChart(String selDate,String statisType, String proId);
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/**
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* 获取工单统计报表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId TODO
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* @return
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*/
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public Map getOrderSurveyTable(String selDate,String statisType, String proId);
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/**
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* 获取满意度图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisSurveyChart(String selDate,String statisType, String proId);
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/**
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* 获取满意度报表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisSurveyTable(String selDate,String statisType, String proId);
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/**
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* 获取满意度明细
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisDetailChart(String selDate,String statisType, String proId);
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/**
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* 获取事件环比图表数据
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* @author chenlong
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* @param proId
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* @param statisType TODO
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* @param selDate
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* @return
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*/
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public Map getIncidentMonChart(String selDate,String proId, String statisType);
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/**
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* 获取事件来源图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentSourceChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件类型图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentTypeChart(String selDate,String statisType, String cusId);
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/**
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* 获取事件关闭方式图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentCloseChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件达成率图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentFinishRateChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件等级图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentLvChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件统计情况报表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentStatusTable(String selDate, String statisType,String proId);
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/**
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* 获取事件状态图表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentStateChart(String selDate, String statisType,String proId);
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/**
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* 获取问题环比图表
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* @author chenlong
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* @param proId
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* @param statisType TODO
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* @param selDate
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* @return
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*/
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public Map getQuestionMonChart(String selDate, String proId, String statisType);
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/**
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* 获取问题来源图表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getQuestionSourceChart(String selDate, String statisType,String cusId);
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/**
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* 获取问题关闭原因图表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getQuestionCloseChart(String selDate, String statisType,String cusId);
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/**
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* 获取问题影响度图表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getQuestionEffectChart(String selDate, String statisType,String cusId);
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/**
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* 问题处理情况报表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getQuestionStatusTable(String selDate, String statisType,String proId);
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/**
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* 获取事件环比图表数据
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* @author chenlong
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* @param proId
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* @param statisType TODO
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* @param selDate
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* @return
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*/
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public Map getIncidentLocalMonChart(String selDate,String proId, String statisType);
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/**
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* 获取事件来源图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentLocalSourceChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件类型图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentLocalTypeChart(String selDate,String statisType, String cusId);
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/**
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* 获取事件关闭方式图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentLocalCloseChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件达成率图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentLocalFinishRateChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件等级图表数据
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param cusId
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* @return
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*/
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public Map getIncidentLocalLvChart(String selDate, String statisType,String cusId);
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/**
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* 获取事件统计情况报表
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentLocalStatusTable(String selDate, String statisType,String proId);
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/**
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* 满意度环比统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisMonChart(String selDate, String statisType,String proId);
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/**
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* 满意度覆盖率统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisConverRateColChart(String selDate, String statisType,String proId);
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/**
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* 满意度覆盖率线形图统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisConverRateSplineChart(String selDate, String statisType,String proId);
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/**
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* 事件数量统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentNumChart(String selDate, String statisType,String proId);
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/**
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* 事件同比统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentYearChart(String selDate, String statisType,String proId);
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/**
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* 问题数量统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getQuestionNumChart(String selDate, String statisType,String proId);
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/**
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* 问题同比统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getQuestionYearChart(String selDate, String statisType,String proId);
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/**
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* 事件数量统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentLocalNumChart(String selDate, String statisType,String proId);
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/**
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* 事件同比统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getIncidentLocalYearChart(String selDate, String statisType,String proId);
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/**
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* 满意度数量统计
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* @author chenlong
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* @param selDate
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* @param statisType
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* @param proId
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* @return
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*/
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public Map getSatisNumChart(String selDate, String statisType,String proId);
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/**
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* 更新工作总结
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* @author chenlong
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* @param request
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* @return
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*/
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public boolean updateWorkSummary(HttpServletRequest request);
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/**
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* 获取工作总结
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* @author chenlong
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* @param request
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* @return
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*/
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public Map getWorkSummary(String proId,String summaryType,String summaryDate);
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/**
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* 获取总结标识
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* @param cusId
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* @param userId TODO
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* @return
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* @author chenlong
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*/
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public boolean getEditFlag(String cusId, String userId);
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/**
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* 获取无记录日期
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* @param params
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* @return
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* @author chenlong
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*/
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public String getNRecordDate(Map<String,String> params);
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}
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