package cn.ksource.web.controller.uc.ucstatis;
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import java.util.List;
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import java.util.Map;
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import javax.annotation.Resource;
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import javax.servlet.http.HttpServletRequest;
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import javax.servlet.http.HttpServletResponse;
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import org.springframework.stereotype.Controller;
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import org.springframework.ui.Model;
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import org.springframework.web.bind.annotation.RequestMapping;
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import org.springframework.web.servlet.ModelAndView;
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import cn.ksource.core.util.ConvertUtil;
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import cn.ksource.core.util.DateUtil;
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import cn.ksource.core.util.JsonUtil;
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import cn.ksource.core.web.WebUtil;
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import cn.ksource.web.Constants;
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import cn.ksource.web.facade.customermanage.CustomerManageFacade;
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import cn.ksource.web.facade.tj.IncidentStatisFacade;
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@Controller
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@RequestMapping("/uc/statis/incident")
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public class UcStatisIncidentController {
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@Resource(name="incidentStatisFacade")
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private IncidentStatisFacade incidentStatisFacade;
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@Resource
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private CustomerManageFacade customerFacade;
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/**
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* 查询事件类型统计占比
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*/
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@RequestMapping("incidentTypePie.html")
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public void incidentTypePie(HttpServletRequest request,HttpServletResponse response) {
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List attitude = incidentStatisFacade.incidentTypePie(request);
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WebUtil.write(response, JsonUtil.list2Json(attitude));
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}
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/**
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* 查询事件类型时间走势
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*/
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@RequestMapping("incidentTypeLine.html")
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public void incidentTypeLine(HttpServletRequest request,HttpServletResponse response) {
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Map scoreLine = incidentStatisFacade.incidentTypeLine(request);
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WebUtil.write(response, JsonUtil.map2Json(scoreLine));
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}
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/**
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* 事件发生时间
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentHappenTime.html")
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public ModelAndView incidentRole(HttpServletRequest request,HttpServletResponse response) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentHappenTime");
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//获取当前session中的客户信息
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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modelAndView.addObject("cus", cus);
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modelAndView.addObject("selDay", DateUtil.getCurrentDate8());
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return modelAndView;
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}
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/**
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* 查询事件类型时间走势
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*/
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@RequestMapping("incidentHappenTimeLine.html")
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public void incidentHappenTimeLine(HttpServletRequest request,HttpServletResponse response) {
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Map scoreLine = incidentStatisFacade.incidentTimeLine(request);
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WebUtil.write(response, JsonUtil.map2Json(scoreLine));
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}
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/**
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* 事件解决率页面
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentDealRate.html")
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public ModelAndView incidentDealRate(HttpServletRequest request,HttpServletResponse response) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentDealRate");
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//获取当前session中的客户信息
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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long month = DateUtil.getCurrentDate6();
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long monthFirstDate = ConvertUtil.obj2Long(month+"01");
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String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
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String endTime = DateUtil.getToday("yyyy-MM-dd");
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modelAndView.addObject("beginTime", beginTime.replaceAll("-", ""));
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modelAndView.addObject("endTime", endTime.replaceAll("-", ""));
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modelAndView.addObject("cus", cus);
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return modelAndView;
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}
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/**
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* 查询事件解决率
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*/
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@RequestMapping("incidentDealRateColumn.html")
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public void incidentDealRateColumn(HttpServletRequest request,HttpServletResponse response) {
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Map resMap = incidentStatisFacade.incidentDealRateColumn(request);
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WebUtil.write(response, JsonUtil.map2Json(resMap));
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}
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/**
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* 查询事件解决率
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*/
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@RequestMapping("incidentDealRateLine.html")
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public void incidentDealRateLine(HttpServletRequest request,HttpServletResponse response) {
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Map resMap = incidentStatisFacade.incidentDealRateLine(request);
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//System.out.println("---------"+JsonUtil.map2Json(resMap));
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WebUtil.write(response, JsonUtil.map2Json(resMap));
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}
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@RequestMapping("incidentTotalChartIndex.html")
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public ModelAndView incidentTotalChartIndex(HttpServletRequest request,HttpServletResponse response) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentTotalChartIndex");
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//获取当前session中的客户信息
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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long month = DateUtil.getCurrentDate6();
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long monthFirstDate = ConvertUtil.obj2Long(month+"01");
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String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
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String endTime = DateUtil.getToday("yyyy-MM-dd");
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modelAndView.addObject("beginTime", beginTime.replaceAll("-", ""));
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modelAndView.addObject("endTime", endTime.replaceAll("-", ""));
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modelAndView.addObject("cus", cus);
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return modelAndView;
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}
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@RequestMapping("incidentTotalChart.html")
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public ModelAndView incidentTotalChart(HttpServletRequest request,HttpServletResponse response) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentTotalChart");
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//获取当前session中的客户信息
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String cusName = request.getParameter("cusName");
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String beginTime = request.getParameter("beginDay");
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String endTime = request.getParameter("endDay");
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Map resMap = incidentStatisFacade.incidentTotalChart(cusId,cusName,beginTime,endTime);
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List<Map> typeList = (List<Map>)resMap.get("typeList");
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List<Map> sourceList = (List<Map>)resMap.get("sourceList");
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List<Map> closeList = (List<Map>)resMap.get("closeList");
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List<Map> priList = (List<Map>)resMap.get("priList");
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List<Map> effectList = (List<Map>)resMap.get("effectList");
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List<Map> levelList = (List<Map>)resMap.get("levelList");
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List<Map> timeoutList = (List<Map>)resMap.get("timeoutList");
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List<Map> resolveList = (List<Map>)resMap.get("resolveList");
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List<Map> stateList = (List<Map>)resMap.get("stateList");
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List<Map> resList = (List<Map>)resMap.get("resList");
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modelAndView.addObject("typeList",typeList);
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modelAndView.addObject("sourceList",sourceList);
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modelAndView.addObject("closeList",closeList);
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modelAndView.addObject("priList",priList);
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modelAndView.addObject("effectList",effectList);
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modelAndView.addObject("levelList",levelList);
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modelAndView.addObject("timeoutList",timeoutList);
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modelAndView.addObject("resolveList",resolveList);
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modelAndView.addObject("stateList",stateList);
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modelAndView.addObject("resList",resList);
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modelAndView.addObject("cusName",cusName);
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return modelAndView;
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}
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/**
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* 跳转到办公网络保修统计页面
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* @param request
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* @return
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* @author 李云鹏
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*/
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@RequestMapping("incidentStatisIndex.html")
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public ModelAndView incidentStatisIndex(HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentStatisIndex");
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long month = DateUtil.getCurrentDate6();
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long monthFirstDate = ConvertUtil.obj2Long(month+"01");
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String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
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String endTime = DateUtil.getToday("yyyy-MM-dd");
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modelAndView.addObject("beginTime", beginTime.replaceAll("-", ""));
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modelAndView.addObject("endTime", endTime.replaceAll("-", ""));
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modelAndView.addObject("cus", cus);
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return modelAndView;
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}
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/**
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* 办公网络保修统计
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* @param request
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* @return
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* @author 李云鹏
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*/
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@RequestMapping("incidentStatis.html")
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public ModelAndView incidentStatis(HttpServletRequest request){
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ModelAndView modelAndView=new ModelAndView("/uc/statis/incident/incidentStatis");
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String beginTime = request.getParameter("beginDay");
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String endTime = request.getParameter("endDay");
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String sub_customer_id = request.getParameter("sub_customer_id");
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List<Map> incidentList=incidentStatisFacade.queryIncidentStatis(cusId,sub_customer_id,beginTime,endTime,"","","");
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if(incidentList!=null && incidentList.size()>0){
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for(Map map:incidentList){
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//map.put("STATE", Constants.getmapSC_WORKFLOW_RELEASE_STATE(map.get("STATE").toString()));
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}
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}
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modelAndView.addObject("incidentList",incidentList);
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modelAndView.addObject("beginTime",request.getParameter("beginDay"));
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modelAndView.addObject("endTime",request.getParameter("endDay"));
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modelAndView.addObject("cusName",request.getParameter("cusName"));
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return modelAndView;
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}
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/**
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* 事件达成率统计
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*/
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@RequestMapping("incidentDcl.html")
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public ModelAndView incidentDcl(HttpServletRequest request) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentDcl");
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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modelAndView.addObject("cus", cus);
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return modelAndView;
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}
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/**
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* 跳转到事件达成率信息页面
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*/
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@RequestMapping("incidentDclStatis.html")
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public ModelAndView incidentDclStatis(HttpServletRequest request) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentDclStatis");
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String beginTime = request.getParameter("beginTime");
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String endTime = request.getParameter("endTime");
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String subCustomerId = request.getParameter("sub_customer_id");
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List<Map> reports = incidentStatisFacade.queryIncidentDclStatis(cusId,subCustomerId,beginTime,endTime);
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modelAndView.addObject("reports", reports);
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String cusName = request.getParameter("cusName");
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modelAndView.addObject("cusName", cusName);
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return modelAndView;
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}
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/**
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* 跳转到事件处理情况页面
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*/
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@RequestMapping("incidentClqk.html")
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public ModelAndView incidentClqk(HttpServletRequest request) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentClqk");
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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modelAndView.addObject("cus", cus);
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return modelAndView;
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}
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/**
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* 跳转到事件处理情况信息页面
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*/
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@RequestMapping("incidentClStatis.html")
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public ModelAndView incidentClStatis(HttpServletRequest request) {
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ModelAndView modelAndView = new ModelAndView("/uc/statis/incident/incidentClStatis");
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Map result = incidentStatisFacade.queryOrderClStatis(request,Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT);
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modelAndView.addObject("result", result);
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String cusName = request.getParameter("cusName");
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modelAndView.addObject("cusName", cusName);
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return modelAndView;
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}
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/**
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* 事件关闭原因
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* @return
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*/
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@RequestMapping("incidentCloseReport.html")
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public String incidentCloseReport(Model model,HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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return "/uc/statis/incident/incidentCloseReport";
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}
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@RequestMapping("incidentCloseReportData.html")
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public String incidentCloseReportData(Model model,HttpServletRequest request,HttpServletResponse response){
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String beginDay = request.getParameter("beginDay");
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String endDay = request.getParameter("endDay");
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Map report = incidentStatisFacade.queryCloseReport(cusId,beginDay,endDay);
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model.addAttribute("report", report);
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return "/uc/statis/incident/incidentCloseReportData";
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}
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/**
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* 事件类型
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* @return
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*/
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@RequestMapping("incidentTypeReport.html")
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public String incidentTypeReport(Model model,HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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return "/uc/statis/incident/incidentTypeReport";
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}
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@RequestMapping("incidentTypeReportData.html")
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public String incidentTypeReportData(Model model,HttpServletRequest request,HttpServletResponse response){
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String beginDay = request.getParameter("beginDay");
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String endDay = request.getParameter("endDay");
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Map report = incidentStatisFacade.queryTypeReport(cusId,beginDay,endDay);
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model.addAttribute("report", report);
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return "/uc/statis/incident/incidentTypeReportData";
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}
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/**
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* 事件处理时长
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* @return
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*/
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@RequestMapping("incidentDealTimeReport.html")
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public String incidentDealTimeReport(Model model,HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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return "/uc/statis/incident/incidentDealTimeReport";
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}
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@RequestMapping("incidentDealTimeReportData.html")
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public String incidentDealTimeReportData(Model model,HttpServletRequest request,HttpServletResponse response){
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String beginDay = request.getParameter("beginDay");
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String endDay = request.getParameter("endDay");
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Map report = incidentStatisFacade.queryDealTimeReport(cusId,beginDay,endDay);
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model.addAttribute("report", report);
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return "/uc/statis/incident/incidentDealTimeReportData";
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}
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/**
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* 事件处理情况
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* @return
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*/
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@RequestMapping("incidentDealSatuationReport.html")
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public String incidentDealSatuationReport(Model model,HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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return "/uc/statis/incident/incidentDealSatuationReport";
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}
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@RequestMapping("incidentDealSatuatioReportData.html")
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public String incidentDealSatuatioReportData(Model model,HttpServletRequest request,HttpServletResponse response){
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String cusId = WebUtil.getWebLoginUserCusId(request);
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String beginDay = request.getParameter("beginDay");
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String endDay = request.getParameter("endDay");
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Map report = incidentStatisFacade.queryDealSituationReport(cusId,beginDay,endDay);
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model.addAttribute("report", report);
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return "/uc/statis/incident/incidentDealSatuatioReportData";
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}
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/**
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* 事件工程师统计
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* @return
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*/
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@RequestMapping("incidentEngineerReport.html")
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public String incidentEngineerReport(Model model,HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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return "/uc/statis/incident/incidentEngineerReport";
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}
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@RequestMapping("incidentEngineerReportData.html")
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public String incidentEngineerReportData(Model model,HttpServletRequest request,HttpServletResponse response){
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Map report = incidentStatisFacade.queryEngineerDealReport(request);
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model.addAttribute("report", report);
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return "/uc/statis/incident/incidentEngineerReportData";
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}
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/**
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* 事件服务台统计
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* @return
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*/
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@RequestMapping("incidentServiceReport.html")
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public String incidentServiceReport(Model model,HttpServletRequest request){
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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return "/uc/statis/incident/incidentServiceReport";
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}
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@RequestMapping("incidentServiceReportData.html")
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public String incidentServiceReportData(Model model,HttpServletRequest request,HttpServletResponse response){
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Map report = incidentStatisFacade.queryServiceDealReport(request);
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model.addAttribute("report", report);
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return "/uc/statis/incident/incidentServiceReportData";
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}
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////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
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/**
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* 初始化页面数据
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* @author chenlong
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* @param request
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* @param model
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*/
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private void initModel(HttpServletRequest request,Model model){
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//获取当前session中的客户信息
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Map cus = customerFacade.getCusById(WebUtil.getWebLoginUserCusId(request));
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model.addAttribute("cus", cus);
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long month = DateUtil.getCurrentDate6();
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long monthFirstDate = ConvertUtil.obj2Long(month+"01");
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String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
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String endTime = DateUtil.getToday("yyyy-MM-dd");
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model.addAttribute("beginTime", beginTime.replaceAll("-", ""));
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model.addAttribute("endTime", endTime.replaceAll("-", ""));
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int beginMonth = DateUtil.getYear();
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String endMonth = DateUtil.getToday("yyyyMM");
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model.addAttribute("beginMonth", beginMonth+"01");
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model.addAttribute("endMonth", endMonth);
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}
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/**
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* 事件来源页面
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* @author chenlong
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* @param model
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentType.html")
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public String incidentType(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentType";
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}
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/**
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* 获取事件类型饼状图
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* @author chenlong
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*/
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@RequestMapping("getIncidentTypePie.html")
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public void getIncidentTypePie(HttpServletRequest request,HttpServletResponse response){
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String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
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Map chartMap = incidentStatisFacade.incidentTypePie(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
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}
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/**
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* 事件来源页面
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* @author chenlong
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* @param model
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentSource.html")
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public String incidentSource(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentSource";
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}
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/**
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* 获取事件来源饼状图
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* @author chenlong
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*/
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@RequestMapping("getIncidentSourcePie.html")
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public void getIncidentSourcePie(HttpServletRequest request,HttpServletResponse response){
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String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
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Map chartMap = incidentStatisFacade.incidentSourcePie(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
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}
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/**
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* 事件关闭方式页面
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* @author chenlong
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* @param model
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentClose.html")
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public String incidentClose(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentClose";
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}
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/**
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* 获取事件关闭方式柱状图
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* @author chenlong
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*/
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@RequestMapping("getIncidentCloseCol.html")
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public void getIncidentCloseCol(HttpServletRequest request,HttpServletResponse response){
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String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
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Map chartMap = incidentStatisFacade.incidentCloseCol(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
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}
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/**
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* 事件优先级页面
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* @author chenlong
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* @param model
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentPri.html")
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public String incidentPri(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentPri";
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}
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/**
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* 获取事件优先级饼状图图
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* @author chenlong
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*/
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@RequestMapping("getIncidentPriPie.html")
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public void getIncidentPriPie(HttpServletRequest request,HttpServletResponse response){
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String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
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Map chartMap = incidentStatisFacade.incidentPriPie(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
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}
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/**
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* 事件影响度页面
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* @author chenlong
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* @param model
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentInfluence.html")
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public String incidentInfluence(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentInfluence";
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}
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/**
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* 获取事件影响度柱状图
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* @author chenlong
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*/
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@RequestMapping("getIncidentInfluenceCol.html")
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public void getIncidentInfluenceCol(HttpServletRequest request,HttpServletResponse response){
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String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
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|
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Map chartMap = incidentStatisFacade.incidentInfluenceCol(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
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}
|
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/**
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* 事件服务级别页面
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* @author chenlong
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* @param model
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* @param request
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* @param response
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* @return
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*/
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@RequestMapping("incidentLv.html")
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public String incidentLv(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentLv";
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}
|
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/**
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* 获取事件服务级别饼状图图
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* @author chenlong
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*/
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@RequestMapping("getIncidentLvPie.html")
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public void getIncidentLvPie(HttpServletRequest request,HttpServletResponse response){
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String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
|
|
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Map chartMap = incidentStatisFacade.incidentLvPie(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
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}
|
|
/**
|
* 事件响应统计页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
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@RequestMapping("incidentResponse.html")
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public String incidentResponse(Model model,HttpServletRequest request,HttpServletResponse response) {
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initModel(request,model);
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return "/uc/statis/incident/incidentResponse";
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}
|
|
/**
|
* 获取事件响应饼状图图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentResponsePie.html")
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public void getIncidentResponsePie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
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String startDate = request.getParameter("beginTime");
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String endDate = request.getParameter("endTime");
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String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentResponsePie(frequency,cusId,startDate,endDate);
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WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
|
/**
|
* 事件处理统计页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentDeal.html")
|
public String incidentDeal(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/uc/statis/incident/incidentDeal";
|
}
|
|
/**
|
* 获取事件响应饼状图图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentDealPie.html")
|
public void getIncidentDealPie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
Map chartMap = incidentStatisFacade.incidentDealPie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件影响度页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentHappendTime.html")
|
public String incidentHappendTime(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/uc/statis/incident/incidentHappendTime";
|
}
|
|
/**
|
* 获取事件影响度线形图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentHappendTimeLine.html")
|
public void getIncidentHappendTimeLine(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
Map chartMap = incidentStatisFacade.incidentHappendTimeLine(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
}
|
