package cn.ksource.web.controller.tj;
|
|
import java.util.HashMap;
|
import java.util.List;
|
import java.util.Map;
|
|
import javax.annotation.Resource;
|
import javax.servlet.http.HttpServletRequest;
|
import javax.servlet.http.HttpServletResponse;
|
|
import org.springframework.beans.factory.annotation.Autowired;
|
import org.springframework.stereotype.Controller;
|
import org.springframework.ui.Model;
|
import org.springframework.web.bind.annotation.RequestMapping;
|
import org.springframework.web.servlet.ModelAndView;
|
|
import com.jhlabs.image.BumpFilter;
|
|
import sun.swing.StringUIClientPropertyKey;
|
|
import cn.ksource.core.util.ConvertUtil;
|
import cn.ksource.core.util.DateUtil;
|
import cn.ksource.core.util.JsonUtil;
|
import cn.ksource.core.util.NumberUtil;
|
import cn.ksource.core.util.ParamsMapUtil;
|
import cn.ksource.core.util.StringUtil;
|
import cn.ksource.core.web.WebUtil;
|
import cn.ksource.web.Constants;
|
import cn.ksource.web.facade.customermanage.CustomerManageFacade;
|
import cn.ksource.web.facade.timetask.TimeTaskFacade;
|
import cn.ksource.web.facade.tj.IncidentStatisFacade;
|
import cn.ksource.web.service.DataDictionaryService;
|
|
@Controller
|
@RequestMapping("/business/pages/tj/incidentStatis")
|
public class IncidentStatisController {
|
|
@Resource(name="incidentStatisFacade")
|
private IncidentStatisFacade incidentStatisFacade;
|
|
@Resource
|
private CustomerManageFacade customerFacade;
|
@Autowired
|
private TimeTaskFacade timeTaskFacade;
|
@Autowired
|
private DataDictionaryService dataDictionaryService;
|
|
/**
|
* 查询事件类型统计占比
|
*/
|
@RequestMapping("incidentTypePie.html")
|
public void incidentTypePie(HttpServletRequest request,HttpServletResponse response) {
|
List attitude = incidentStatisFacade.incidentTypePie(request);
|
WebUtil.write(response, JsonUtil.list2Json(attitude));
|
}
|
|
|
/**
|
* 查询事件类型时间走势
|
*/
|
@RequestMapping("incidentTypeLine.html")
|
public void incidentTypeLine(HttpServletRequest request,HttpServletResponse response) {
|
Map scoreLine = incidentStatisFacade.incidentTypeLine(request);
|
WebUtil.write(response, JsonUtil.map2Json(scoreLine));
|
}
|
|
/**
|
* 事件发生时间
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentHappenTime.html")
|
public ModelAndView incidentRole(HttpServletRequest request,HttpServletResponse response) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentHappenTime");
|
//获取当前session中的客户信息
|
List cusList = customerFacade.getCusList();
|
|
modelAndView.addObject("cusList", cusList);
|
modelAndView.addObject("selDay", DateUtil.getCurrentDate8());
|
return modelAndView;
|
}
|
|
/**
|
* 查询事件类型时间走势
|
*/
|
@RequestMapping("incidentHappenTimeLine.html")
|
public void incidentHappenTimeLine(HttpServletRequest request,HttpServletResponse response) {
|
Map scoreLine = incidentStatisFacade.incidentTimeLine(request);
|
WebUtil.write(response, JsonUtil.map2Json(scoreLine));
|
}
|
|
|
/**
|
* 事件解决率页面
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentDealRate.html")
|
public ModelAndView incidentDealRate(HttpServletRequest request,HttpServletResponse response) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentDealRate");
|
//获取当前session中的客户信息
|
List cusList = customerFacade.getCusList();
|
|
long month = DateUtil.getCurrentDate6();
|
long monthFirstDate = ConvertUtil.obj2Long(month+"01");
|
String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
|
String endTime = DateUtil.getToday("yyyy-MM-dd");
|
modelAndView.addObject("beginTime", beginTime.replaceAll("-", ""));
|
modelAndView.addObject("endTime", endTime.replaceAll("-", ""));
|
modelAndView.addObject("cusList", cusList);
|
return modelAndView;
|
}
|
|
/**
|
* 查询事件解决率
|
*/
|
@RequestMapping("incidentDealRateColumn.html")
|
public void incidentDealRateColumn(HttpServletRequest request,HttpServletResponse response) {
|
Map resMap = incidentStatisFacade.incidentDealRateColumn(request);
|
WebUtil.write(response, JsonUtil.map2Json(resMap));
|
}
|
|
/**
|
* 查询事件解决率
|
*/
|
@RequestMapping("incidentDealRateLine.html")
|
public void incidentDealRateLine(HttpServletRequest request,HttpServletResponse response) {
|
Map resMap = incidentStatisFacade.incidentDealRateLine(request);
|
//System.out.println("---------"+JsonUtil.map2Json(resMap));
|
WebUtil.write(response, JsonUtil.map2Json(resMap));
|
}
|
|
|
@RequestMapping("incidentTotalChartIndex.html")
|
public ModelAndView incidentTotalChartIndex(HttpServletRequest request,HttpServletResponse response) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentTotalChartIndex");
|
//获取当前session中的客户信息
|
List cusList = customerFacade.getCusList();
|
|
long month = DateUtil.getCurrentDate6();
|
long monthFirstDate = ConvertUtil.obj2Long(month+"01");
|
String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
|
String endTime = DateUtil.getToday("yyyy-MM-dd");
|
modelAndView.addObject("beginTime", beginTime.replaceAll("-", ""));
|
modelAndView.addObject("endTime", endTime.replaceAll("-", ""));
|
modelAndView.addObject("cusList", cusList);
|
return modelAndView;
|
}
|
|
|
@RequestMapping("incidentTotalChart.html")
|
public ModelAndView incidentTotalChart(HttpServletRequest request,HttpServletResponse response) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentTotalChart");
|
//获取当前session中的客户信息
|
String cusId = request.getParameter("cusId");
|
String beginTime = request.getParameter("beginDay");
|
String endTime = request.getParameter("endDay");
|
Map resMap = incidentStatisFacade.incidentTotalChart(cusId,"",beginTime,endTime);
|
String cusName = resMap.get("cusName").toString();
|
List<Map> typeList = (List<Map>)resMap.get("typeList");
|
List<Map> sourceList = (List<Map>)resMap.get("sourceList");
|
List<Map> closeList = (List<Map>)resMap.get("closeList");
|
List<Map> priList = (List<Map>)resMap.get("priList");
|
List<Map> effectList = (List<Map>)resMap.get("effectList");
|
List<Map> levelList = (List<Map>)resMap.get("levelList");
|
List<Map> timeoutList = (List<Map>)resMap.get("timeoutList");
|
List<Map> resolveList = (List<Map>)resMap.get("resolveList");
|
List<Map> stateList = (List<Map>)resMap.get("stateList");
|
List<Map> resList = (List<Map>)resMap.get("resList");
|
modelAndView.addObject("typeList",typeList);
|
modelAndView.addObject("sourceList",sourceList);
|
modelAndView.addObject("closeList",closeList);
|
modelAndView.addObject("priList",priList);
|
modelAndView.addObject("effectList",effectList);
|
modelAndView.addObject("levelList",levelList);
|
modelAndView.addObject("timeoutList",timeoutList);
|
modelAndView.addObject("resolveList",resolveList);
|
modelAndView.addObject("stateList",stateList);
|
modelAndView.addObject("resList",resList);
|
modelAndView.addObject("cusName",cusName);
|
return modelAndView;
|
}
|
/**
|
* 跳转到办公网络保修统计页面
|
* @param request
|
* @return
|
* @author 李云鹏
|
*/
|
@RequestMapping("incidentStatisIndex.html")
|
public ModelAndView incidentStatisIndex(HttpServletRequest request){
|
List cusList = customerFacade.getCusList();
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentStatisIndex");
|
long month = DateUtil.getCurrentDate6();
|
long monthFirstDate = ConvertUtil.obj2Long(month+"01");
|
String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
|
String endTime = DateUtil.getToday("yyyy-MM-dd");
|
modelAndView.addObject("beginTime", beginTime.replaceAll("-", ""));
|
modelAndView.addObject("endTime", endTime.replaceAll("-", ""));
|
modelAndView.addObject("cusList", cusList);
|
List<Map> userList=incidentStatisFacade.getGcsList(new HashMap());
|
modelAndView.addObject("userList", userList);
|
//查询事件类型数据字典
|
List<Map> types = dataDictionaryService.getDataDictionaryByCategoryKey(Constants.INCIDENT_TYPE);
|
modelAndView.addObject("types", types);
|
return modelAndView;
|
}
|
/**
|
* 办公网络保修统计
|
* @param request
|
* @return
|
* @author 李云鹏
|
*/
|
@SuppressWarnings({ "unchecked", "rawtypes" })
|
@RequestMapping("incidentStatis.html")
|
public ModelAndView incidentStatis(HttpServletRequest request){
|
ModelAndView modelAndView=new ModelAndView("/business/pages/tj/incidentStatis/incidentStatis");
|
boolean result = timeTaskFacade.updateIncidentTime();
|
if(result) {
|
System.out.println("定时更新事件工单的响应状态和处理状态成功");
|
} else {
|
System.out.println("定时更新事件工单的响应状态和处理状态失败");
|
}
|
String cusId = request.getParameter("cusId");
|
String beginTime = request.getParameter("beginDay");
|
String endTime = request.getParameter("endDay");
|
String sub_customer_id = request.getParameter("sub_customer_id");
|
String jjState=request.getParameter("jjState");
|
String csState=request.getParameter("csState");
|
String jjrId=request.getParameter("jjrId");
|
String type_id=request.getParameter("type_id");
|
List<Map> incidentList=incidentStatisFacade.queryIncidentStatisTwo(cusId,sub_customer_id,beginTime,endTime,jjState,csState,jjrId,type_id);
|
if(incidentList!=null && incidentList.size()>0){
|
for(Map map:incidentList){
|
//map.put("STATE", Constants.getmapSC_WORKFLOW_RELEASE_STATE(map.get("STATE").toString()));
|
//查询要求响应时间和实际响应时间
|
long create_time = ConvertUtil.obj2Long(map.get("CREATE_TIME"));
|
String answer_time = ConvertUtil.obj2StrBlank(map.get("ANSWER_TIME"));
|
if(!StringUtil.notEmpty(answer_time)) {
|
answer_time = DateUtil.getCurrentDate14().toString();
|
}
|
long seconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(answer_time));
|
//将秒转化为分钟
|
double sjxysj = NumberUtil.div(ConvertUtil.obj2Double(seconds), ConvertUtil.obj2Double(60), 1);
|
double xycs=NumberUtil.sub(sjxysj, ConvertUtil.obj2Double(map.get("REQUEST_ANSWER_TIME")));
|
if(xycs>0){
|
map.put("xycssj", xycs);
|
}
|
//处理超时操作
|
//1.判断当前工单有没有解决时间，如果有解决时间 说明已完成，如果没有解决时间 说明未完成
|
String resolveTime = ConvertUtil.obj2StrBlank(map.get("RESOLVE_TIME"));
|
if(!StringUtil.notEmpty(resolveTime)) {
|
resolveTime = DateUtil.getCurrentDate14().toString();
|
}
|
//计算第解决时间和创建事件的事件差 将时间差转化为小时
|
long jjSeconds = DateUtil.getSecondsFormDate2Date(create_time, ConvertUtil.obj2Long(resolveTime));
|
//将秒转化为小时
|
double sjjjsj = NumberUtil.div(ConvertUtil.obj2Double(jjSeconds), ConvertUtil.obj2Double(3600), 2);
|
double clcssj=NumberUtil.sub(sjjjsj, ConvertUtil.obj2Double(map.get("REQUEST_DEAL_TIME")));
|
if(clcssj>0){
|
map.put("clcssj", clcssj);
|
}
|
}
|
}
|
modelAndView.addObject("incidentList",incidentList);
|
modelAndView.addObject("beginTime",request.getParameter("beginDay"));
|
modelAndView.addObject("endTime",request.getParameter("endDay"));
|
modelAndView.addObject("cusName",request.getParameter("cusName"));
|
return modelAndView;
|
}
|
|
|
|
/**
|
* 事件达成率统计
|
*/
|
@RequestMapping("incidentDcl.html")
|
public ModelAndView incidentDcl(Model model,HttpServletRequest request) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentDcl");
|
initModel(request, model);
|
return modelAndView;
|
}
|
|
|
/**
|
* 跳转到事件达成率信息页面
|
*/
|
@RequestMapping("incidentDclStatis.html")
|
public ModelAndView incidentDclStatis(HttpServletRequest request) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentDclStatis");
|
String cusId = request.getParameter("cusId");
|
String beginTime = request.getParameter("beginTime");
|
String endTime = request.getParameter("endTime");
|
String subCustomerId = request.getParameter("sub_customer_id");
|
List<Map> reports = incidentStatisFacade.queryIncidentDclStatis(cusId,subCustomerId,beginTime,endTime);
|
|
modelAndView.addObject("reports", reports);
|
String cusName = request.getParameter("cusName");
|
modelAndView.addObject("cusName", cusName);
|
|
return modelAndView;
|
}
|
|
|
/**
|
* 跳转到事件处理情况页面
|
*/
|
@RequestMapping("incidentClqk.html")
|
public ModelAndView incidentClqk(HttpServletRequest request) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentClqk");
|
List cusList = customerFacade.getCusList();
|
modelAndView.addObject("cusList", cusList);
|
return modelAndView;
|
}
|
|
|
/**
|
* 跳转到事件处理情况信息页面
|
*/
|
@RequestMapping("incidentClStatis.html")
|
public ModelAndView incidentClStatis(HttpServletRequest request) {
|
ModelAndView modelAndView = new ModelAndView("/business/pages/tj/incidentStatis/incidentClStatis");
|
|
Map result = incidentStatisFacade.queryOrderClStatis(request,Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT);
|
|
modelAndView.addObject("result", result);
|
String cusName = request.getParameter("cusName");
|
modelAndView.addObject("cusName", cusName);
|
|
return modelAndView;
|
}
|
|
|
/**
|
* 事件关闭原因
|
* @return
|
*/
|
@RequestMapping("incidentCloseReport.html")
|
public String incidentCloseReport(Model model,HttpServletRequest request){
|
initModel(request, model);
|
return "/business/pages/tj/incidentStatis/incidentCloseReport";
|
}
|
|
@RequestMapping("incidentCloseReportData.html")
|
public String incidentCloseReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
String cusId = request.getParameter("cusId");
|
String beginDay = request.getParameter("beginDay");
|
String endDay = request.getParameter("endDay");
|
Map report = incidentStatisFacade.queryCloseReport(cusId,beginDay,endDay);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentCloseReportData";
|
}
|
|
/**
|
* 事件类型
|
* @return
|
*/
|
@RequestMapping("incidentTypeReport.html")
|
public String incidentTypeReport(Model model,HttpServletRequest request){
|
initModel(request, model);
|
return "/business/pages/tj/incidentStatis/incidentTypeReport";
|
}
|
|
@RequestMapping("incidentTypeReportData.html")
|
public String incidentTypeReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
String cusId = request.getParameter("cusId");
|
String beginDay = request.getParameter("beginDay");
|
String endDay = request.getParameter("endDay");
|
Map report = incidentStatisFacade.queryTypeReport(cusId,beginDay,endDay);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentTypeReportData";
|
}
|
|
/**
|
* 事件处理时长
|
* @return
|
*/
|
@RequestMapping("incidentDealTimeReport.html")
|
public String incidentDealTimeReport(Model model,HttpServletRequest request){
|
initModel(request, model);
|
return "/business/pages/tj/incidentStatis/incidentDealTimeReport";
|
}
|
|
@RequestMapping("incidentDealTimeReportData.html")
|
public String incidentDealTimeReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
String cusId = request.getParameter("cusId");
|
String beginDay = request.getParameter("beginDay");
|
String endDay = request.getParameter("endDay");
|
Map report = incidentStatisFacade.queryDealTimeReport(cusId,beginDay,endDay);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentDealTimeReportData";
|
}
|
|
/**
|
* 事件处理情况
|
* @return
|
*/
|
@RequestMapping("incidentDealSatuationReport.html")
|
public String incidentDealSatuationReport(Model model,HttpServletRequest request){
|
initModel(request, model);
|
return "/business/pages/tj/incidentStatis/incidentDealSatuationReport";
|
}
|
|
@RequestMapping("incidentDealSatuatioReportData.html")
|
public String incidentDealSatuatioReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
String cusId = request.getParameter("cusId");
|
String beginDay = request.getParameter("beginDay");
|
String endDay = request.getParameter("endDay");
|
Map report = incidentStatisFacade.queryDealSituationReport(cusId,beginDay,endDay);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentDealSatuatioReportData";
|
}
|
|
/**
|
* 事件工程师统计
|
* @return
|
*/
|
@RequestMapping("incidentEngineerReport.html")
|
public String incidentEngineerReport(Model model,HttpServletRequest request){
|
List cusList = customerFacade.getCusList();
|
model.addAttribute("cusList", cusList);
|
return "/business/pages/tj/incidentStatis/incidentEngineerReport";
|
}
|
|
@RequestMapping("incidentEngineerReportData.html")
|
public String incidentEngineerReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
Map report = incidentStatisFacade.queryEngineerDealReport(request);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentEngineerReportData";
|
}
|
/**
|
* 事件服务台统计
|
* @return
|
*/
|
@RequestMapping("incidentServiceReport.html")
|
public String incidentServiceReport(Model model,HttpServletRequest request){
|
List cusList = customerFacade.getCusList();
|
model.addAttribute("cusList", cusList);
|
return "/business/pages/tj/incidentStatis/incidentServiceReport";
|
}
|
|
@RequestMapping("incidentServiceReportData.html")
|
public String incidentServiceReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
Map report = incidentStatisFacade.queryServiceDealReport(request);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentServiceReportData";
|
}
|
|
|
|
|
////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
|
/**
|
* 初始化页面数据
|
* @author chenlong
|
* @param request
|
* @param model
|
*/
|
private void initModel(HttpServletRequest request,Model model){
|
//获取当前session中的客户信息
|
List cusList = customerFacade.getCusList();
|
model.addAttribute("cusList", cusList);
|
long month = DateUtil.getCurrentDate6();
|
long monthFirstDate = ConvertUtil.obj2Long(month+"01");
|
String beginTime = DateUtil.format("yyyy-MM-dd", monthFirstDate);
|
String endTime = DateUtil.getToday("yyyy-MM-dd");
|
model.addAttribute("beginTime", beginTime.replaceAll("-", ""));
|
model.addAttribute("endTime", endTime.replaceAll("-", ""));
|
int beginMonth = DateUtil.getYear();
|
String endMonth = DateUtil.getToday("yyyyMM");
|
model.addAttribute("beginMonth", beginMonth+"01");
|
model.addAttribute("endMonth", endMonth);
|
}
|
|
/**
|
* 事件来源页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentType.html")
|
public String incidentType(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentType";
|
}
|
|
/**
|
* 事件来源页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidenttj.html")
|
public String incidenttj(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidenttj";
|
}
|
|
/**
|
* 获取事件类型饼状图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentTypePie.html")
|
public void getIncidentTypePie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
Map chartMap = incidentStatisFacade.incidentTypePie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件来源页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentSource.html")
|
public String incidentSource(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentSource";
|
}
|
|
/**
|
* 获取事件来源饼状图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentSourcePie.html")
|
public void getIncidentSourcePie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentSourcePie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件关闭方式页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentClose.html")
|
public String incidentClose(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentClose";
|
}
|
|
/**
|
* 获取事件关闭方式柱状图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentCloseCol.html")
|
public void getIncidentCloseCol(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentCloseCol(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件优先级页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentPri.html")
|
public String incidentPri(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentPri";
|
}
|
|
/**
|
* 获取事件优先级饼状图图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentPriPie.html")
|
public void getIncidentPriPie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentPriPie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
|
/**
|
* 事件影响度页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentInfluence.html")
|
public String incidentInfluence(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentInfluence";
|
}
|
|
/**
|
* 获取事件影响度柱状图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentInfluenceCol.html")
|
public void getIncidentInfluenceCol(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentInfluenceCol(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件服务级别页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentLv.html")
|
public String incidentLv(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentLv";
|
}
|
|
/**
|
* 获取事件服务级别饼状图图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentLvPie.html")
|
public void getIncidentLvPie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentLvPie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件响应统计页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentResponse.html")
|
public String incidentResponse(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentResponse";
|
}
|
|
/**
|
* 获取事件响应饼状图图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentResponsePie.html")
|
public void getIncidentResponsePie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
|
|
Map chartMap = incidentStatisFacade.incidentResponsePie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
|
/**
|
* 事件处理统计页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentDeal.html")
|
public String incidentDeal(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentDeal";
|
}
|
|
/**
|
* 获取事件响应饼状图图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentDealPie.html")
|
public void getIncidentDealPie(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
Map chartMap = incidentStatisFacade.incidentDealPie(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
|
/**
|
* 事件影响度页面
|
* @author chenlong
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentHappendTime.html")
|
public String incidentHappendTime(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentHappendTime";
|
}
|
|
/**
|
* 获取事件影响度线形图
|
* @author chenlong
|
*/
|
@RequestMapping("getIncidentHappendTimeLine.html")
|
public void getIncidentHappendTimeLine(HttpServletRequest request,HttpServletResponse response){
|
String frequency = request.getParameter("type");
|
String startDate = request.getParameter("beginTime");
|
String endDate = request.getParameter("endTime");
|
String cusId = request.getParameter("cusId");
|
Map chartMap = incidentStatisFacade.incidentHappendTimeLine(frequency,cusId,startDate,endDate);
|
WebUtil.write(response, JsonUtil.map2Json(chartMap));
|
}
|
/**
|
* 工程师事件处理情况统计
|
* @author gaofazhan
|
* @param model
|
* @param request
|
* @param response
|
* @return
|
*/
|
@RequestMapping("incidentDealEngineerReport.html")
|
public String incidentDealEngineerReport(Model model,HttpServletRequest request,HttpServletResponse response) {
|
initModel(request,model);
|
return "/business/pages/tj/incidentStatis/incidentDealEngineerReport";
|
}
|
@SuppressWarnings("rawtypes")
|
@RequestMapping("incidentDealEngineerReportData.html")
|
public String incidentDealEngineerReportData(Model model,HttpServletRequest request,HttpServletResponse response){
|
Map param=ParamsMapUtil.getParameterMap(request);
|
Map report = incidentStatisFacade.queryDealEngineerReportData(param);
|
model.addAttribute("report", report);
|
return "/business/pages/tj/incidentStatis/incidentDealEngineerReportData";
|
}
|
}
|
