cy
2022-06-21 129904537f66509f97b285e7eb4f42b3dc349dd0
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<!doctype html>
<html>
<head>
<meta charset="utf-8">
[#include "/business/wechat/include/title.html" /]
[#include "/business/wechat/include/wheader.html" /]
<script type="text/javascript" src="${common_static}/static/wechat/style/js/myswiper.js"></script>
 
</head>
 
<body>
<header class="kltit">
    <label class="dropmenu"></label>
    <a href="${base}/ewyw/ewQuestion/ewMyQuestion.html"><span></span></a>工单处理
   <div class="wlsdrop2">
    [#if curnodeId != Constants.WTHG]
   <a [#if curnodeId == Constants.WTFASS] href="javascript:finishQuestion();"[#else]href="javascript:orderAssign();"[/#if][#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if] ><p class="tijiao" >&nbsp;&nbsp;工单提交</p></a>
   [/#if]
   [#if isback == 1 && ismain == 1]
   <a href="javascript:orderback();"[#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if] ><p class="huitui" >&nbsp;&nbsp;工单回退</p></a>
   [/#if]
   [#if ismain == 1 && (curnodeId == Constants.WTSH||curnodeId == Constants.WTSL)]
   <a href="javascript:ordergq();"[#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if] ><p class="guaqi" >&nbsp;&nbsp;工单挂起</p></a>
    [/#if]
    [#if curnodeId != Constants.WTHG]
     [#if isclose == 1 && ismain == 1]
   <a href="javascript:orderclose();"[#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if] ><p class="guanbi" >&nbsp;&nbsp;工单关闭</p></a>
    [/#if]
    [/#if]
    [#if curnodeId == Constants.WTHG]
     <a href="javascript:endQuestion();"[#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if]><p class="jieshu" >&nbsp;&nbsp;工单结束</p></a>
    [/#if]
    <!-- 挂起状态下,挂起人可以进行解挂操作 -->
    [#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ && isopen == 1]
        <a href="javascript:questionopen();" ><p class="guaqi" >解挂</p></a>
    [/#if]
</header>
<nav class="kltwo clearfix">
    <div class="kltwowrap">
        <a href="#" hidefocus="true" class="active" v="0">基本信息</a>
        <a href="#" hidefocus="true" v="1">处理记录</a>
        <a href="#" hidefocus="true" v="2">诊断报告</a>
        <a href="#" hidefocus="true" v="3">关联配置</a>
        <a href="#" hidefocus="true" v="4">关联工单</a>
        <a href="#" hidefocus="true" v="5">文档附件</a>
        <a href="#" hidefocus="true" v="6">流转记录</a>         
    </div>
</nav>
<form id="fpform" action="" method="post">
<input type="hidden" name="flowId" value="${flowId}" />
<input type="hidden" name="customerId" value="${baseMsg.CUSTOMER_ID}" />
<input type="hidden" name="curnodeId" value="${curnodeId}" />
</form>
<div class="swiper-container" id="swiper-pages">
    <div class="swiper-wrapper">
        <div class="swiper-slide">
            <section class="wlresponse wldetailtwo">
                <p>
                    <span>问题编号</span>
                    <label>${baseMsg.ORDER_CODE}</label>
                </p>
                <p>
                    <span>问题名称</span>
                    <label>${baseMsg.NAME}</label>
                </p>
                <a href="${base}/ewyw/ewIncident/ewIncidentDesc.html?orderId=${baseMsg.ID}&bustype=${Constants.WORKFLOW_BASE_BUSINESS_TYPE_QUESTION}"><p class="next2">
                    <span>问题描述</span>
                    <label><em>${StringUtil.str2Html(baseMsg.DESCRIP)}</em></label>
                </p></a>
                <p>
                    <span>工单状态</span>
                    <label>${Constants.getmapSC_WORKFLOW_QUESTION_STATE_Label(baseMsg.STATE+"")}</label>
                </p>
                <p>
                    <span>${Constants.CUSTOMER_CONSTANTS}名称</span>
                    <label>${baseMsg.CUSTOMER_NAME}</label>
                </p>
                <p>
                    <span>${Constants.UNIT_CONSTANTS}</span>
                    <label>${baseMsg.SUB_CUSTOMER_NAME}</label>
                </p>
                <p>
                    <span>业务科室</span>
                    <label>${baseMsg.KESHI}</label>
                </p>
                <p>
                    <span>联&nbsp;&nbsp;系&nbsp;人</span>
                    <label>${baseMsg.CONTACT_NAME}</label>
                </p>
                <a class="phone" href="tel:${baseMsg.CONTACT_PHONE}">
                <p>
                    <span>联系方式</span>
                    <label>${baseMsg.CONTACT_PHONE}</label>
                </p></a>
                <p>
                    <span class="detaillong" >期望解决时间</span>
                    <label class="detaillong">${DateUtil.format("yyyy-MM-dd",baseMsg.WANT_DEAL_TIME)}</label>
                </p>
                <p>
                    <span>问题来源</span>
                    <label>${baseMsg.SOURCE_NAME}</label>
                </p>
                <p>
                    <span>服务目录</span>
                    <label>${baseMsg.FIRST_CATEGORY_NAME}>${baseMsg.SECOND_CATEGORY_NAME}>${baseMsg.THIRD_CATEGORY_NAME}</label>
                </p>
                <p>
                    <span>创&nbsp;&nbsp;建&nbsp;人</span>
                    <label>${baseMsg.CREATE_USER_NAME}</label>
                </p>
                <p>
                    <span>创建时间</span>
                    <label>${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</label>
                </p>
            </section>
        </div>
        <div class="swiper-slide">
            <div id="main1"></div>
        </div>
        <div class="swiper-slide">
            <div id="main2"></div>
        </div>
        <div class="swiper-slide">
            <div id="main3"></div>
        </div>
        <div class="swiper-slide">
            <div id="main4"></div>
        </div>        
        <div class="swiper-slide">
            <div id="main5"></div>
        </div>
        <div class="swiper-slide">
            <div id="main6"></div>
        </div>
    </div>
</div>
<script type="text/javascript">
var serivceListId = '${question.FIRST_CATEGORY_ID}-${question.SECOND_CATEGORY_ID}-${question.THIRD_CATEGORY_ID}';
var customerId = '${question.CUSTOMER_ID}';
var gq = '${question.STATE}';
var curnodeId = '${curnodeId}';
var nodeId = '${nodeId}';
var flowId = '${baseMsg.FLOW_ID}';
var orderId = '${orderId}';
var showType = '${Constants.WECHAT_DETAIL_DEAL_SCORE_WT}';//问题界面
var sub_customer_id = '${baseMsg.SUB_CUSTOMER_ID}';
 
if(gq == 8){
   popupTips("工单已被挂起");
}
function query(index) {
    var $main = $("#main"+index);
    var html = $.trim($main.html());
    if($.util.isEmpty(html)) {
        var param = {"flowId":flowId,"orderId":orderId,"customer_id":customerId,"curnodeId":curnodeId,"showType":showType,"sub_customer_id":sub_customer_id};
        loading($main);
        if(index==1) {
            $.post("${base}/ewyw/ewIncident/ewClRecordCl.html",param,function(data,textStatus) {
                $main.html(data);
            })
        } else if(index==2) {
            $.post("${base}/ewyw/ewQuestion/ewQuestionZdCl.html",param,function(data,textStatus) {
                $main.html(data);
            })
        } else if(index==3) {
            $.post("${base}/ewyw/ewIncident/ewLinkDeviceCl.html",param,function(data,textStatus) {
                $main.html(data);
            })
        } else if(index==4) {
            $.post("${base}/ewyw/ewIncident/ewLinkOrderCl.html",param,function(data,textStatus) {
                $main.html(data);
            })
        } else if(index==5) {
            $.post("${base}/ewyw/ewIncident/ewFileCl.html",param,function(data,textStatus) {
                $main.html(data);
            })
        } else if(index==6) {
            $.post("${base}/ewyw/ewIncident/ewLzRecord.html",param,function(data,textStatus) {
                $main.html(data);
            })
        }
    }
}
/*工单详情下拉*/
$(function(){
    var searchBtn = $('.kltit label'),
        searchCon = $('div.wlsdrop2');
    searchBtn.click(function(){
        searchCon.animate({height:'toggle'});
        $(this).children('em').toggleClass("open");
    });
    searchCon.children('a').click(function(){
        searchCon.slideUp();
    });
    $("div").click(function(){
        searchCon.slideUp();
    });
    $("section").click(function(){
        searchCon.slideUp();
    });
    
})
 
 
 
//结束任务
function finishQuestion() {
 
     $.post("${base}/ewyw/ewQuestion/ewissave.html",{"nodeId":nodeId},function(data,textStatus) {
                if(data == 0) {
                   window.location.href =  "${base}/ewyw/ewQuestion/ewadminEndQuestion.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}";
                }else{
                   if(data == 1){
                      popupTips("其他人还在处理工单");
                   }else{
                      window.location.href = "${base}/ewyw/ewQuestion/ewlzbz.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}";
                   }
                
                }
                
        })
  
}
 
//结束任务
function endQuestion() {
    $.post("${base}/ewyw/ewQuestion/ewissave.html",{"nodeId":nodeId},function(data,textStatus) {
                if(data == 0) {
                    window.location.href = "${base}/ewyw/ewQuestion/ewEndQuestion.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}&customerId="+customerId;
                
                }else{
                   if(data == 1){
                      popupTips("其他人还在处理工单");
                   }else{
                       window.location.href = "${base}/ewyw/ewQuestion/ewlzbz.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}";
                   }
                
                }
                
        })
    
}
 
function orderAssign() {
 
   $.post("${base}/ewyw/ewQuestion/ewissave.html",{"nodeId":nodeId},function(data,textStatus) {
                if(data == 0) {
                     window.location.href = "${base}/ewyw/ewQuestion/ewwtusers.html?customer_id="+customerId+"&flowId=${flowId}&curnodeId="+curnodeId+"&add=1";
                }else{
                   if(data == 1){
                      popupTips("其他人还在处理工单");
                   }else{
                      window.location.href = "${base}/ewyw/ewQuestion/ewlzbz.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}";
                   }
                
                }
                
        })
   
       
}
 
function orderclose() {
    
       window.location.href = "${base}/ewyw/ewQuestion/ewclosequestion.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}&customerId=${question.CUSTOMER_ID}";
}
 
function ordergq() {
    
       window.location.href = "${base}/ewyw/ewQuestion/ewquestiongq.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}";
}
 
function orderback() {
       window.location.href = "${base}/ewyw/ewQuestion/eworderBack.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}";
}
 
function questionopen() {
    window.location.href = "${base}/ewyw/ewQuestion/ewQuestionopen.html?orderId="+orderId+"&flowId="+flowId;
}
</script>     
</body>
</html>