<!doctype html>
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<html>
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<head>
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[#include "/business/wechat/include/title.html" /]
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[#include "/business/wechat/include/wheader.html" /]
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</head>
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<body>
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<header class="kltit">
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<a [#if RequestParameters.fwt??&& RequestParameters.fwt== 1]href="${base}/ewyw/ewIncident/ewAddIncidentfwt.html"[#elseif RequestParameters.wt??&& RequestParameters.wt== 1]href="${base}/ewyw/ewQuestion/ewAddQuestion.html"[#else]href="${base}/ewyw/ewIncident/ewAddIncident.html"[/#if] ><span></span></a>修改SLA等级
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</header>
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<section class="wlresponse">
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<p>
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<span>优先级</span>
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<label>
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[#if eventPri?? && eventPri?size > 0]
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<select id="priority_id" name="priority_id" class="select">
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[#list eventPri as pri]
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<option value="${pri.DATAKEY}" [#if resultMap.priority_id?? && resultMap.priority_id == pri.DATAKEY]selected[/#if]>${pri.DATAVALUE}</option>
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[/#list]
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</select>
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[/#if]
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</label>
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</p>
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<p>
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<span>影响度</span>
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<label>
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[#if eventDg?? && eventDg?size > 0]
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<select id="influence_id" name="influence_id" class="select">
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[#list eventDg as dg]
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<option value="${dg.DATAKEY}" [#if resultMap.influence_id?? && resultMap.influence_id == dg.DATAKEY]selected[/#if]>${dg.DATAVALUE}</option>
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[/#list]
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</select>
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[/#if]
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</label>
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</p>
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<p>
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<span>服务等级</span>
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<label>
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<em class="org" id="levelName">${resultMap.levelName}</em><br />
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<em class="responseicon"></em>响应时间:<u class="org" id="responseTime">${resultMap.responseTime}</u><br />
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<em class="responseicon"></em>解决时间:<u class="org" id="resovleTime">${resultMap.resovleTime}</u>
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<input type="hidden" id="slaId" name="sla_id" value="${resultMap.levelId}" />
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<input type="hidden" id="slaName" name="sla_name" value="${resultMap.levelName}" />
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<input type="hidden" id="request_answer_time" name="request_answer_time" value="${resultMap.request_answer_time}"/>
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<input type="hidden" id="request_deal_time" name="request_deal_time" value="${resultMap.request_deal_time}"/>
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</label>
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</p>
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<button class="bluebtn bluebtnsmal2" onclick="savelevel()" >确定</button>
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</section>
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<script type="text/javascript">
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var fwt = '${RequestParameters.fwt}';
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var wt = '${RequestParameters.wt}';
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$(function() {
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$('#priority_id,#influence_id').change(function(){
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var priority_id = $("#priority_id").val();
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var influence_id = $("#influence_id").val();
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var serivceListId = '${serivceListId}';
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var customer_id = '${customerId}';
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if(!$.util.isEmpty(priority_id) && !$.util.isEmpty(influence_id) && !$.util.isEmpty(serivceListId) && !$.util.isEmpty(customer_id)) {
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$.post("${base}/ewyw/ewIncident/queryLevel.html",{"priority_id":priority_id,"influence_id":influence_id,"serivceListId":serivceListId,"customer_id":customer_id},function(data,textStatus) {
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if(data.levelId) {
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$("#slaId").val(data.levelId);
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}
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if(data.levelName) {
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$("#slaName").val(data.levelName);
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$("#levelName").text(data.levelName);
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}
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if(data.responseTime) {
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$("#request_answer_time").val(data.responseTime);
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$("#responseTime").text(data.responseTime+"分钟");
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}
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if(data.resolveTime) {
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$("#request_deal_time").val(data.resolveTime);
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$("#resovleTime").text(data.resolveTime+"小时");
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}
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$("#level").show();
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},"json")
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}
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})
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})
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$(function(){
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var priority_id = $("#priority_id").val();
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var influence_id = $("#influence_id").val();
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var serivceListId = '${serivceListId}';
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var customer_id = '${customerId}';
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if(!$.util.isEmpty(priority_id) && !$.util.isEmpty(influence_id) && !$.util.isEmpty(serivceListId) && !$.util.isEmpty(customer_id)) {
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$.post("${base}/ewyw/ewIncident/queryLevel.html",{"priority_id":priority_id,"influence_id":influence_id,"serivceListId":serivceListId,"customer_id":customer_id},function(data,textStatus) {
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if(data.levelId) {
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$("#slaId").val(data.levelId);
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}
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if(data.levelName) {
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$("#slaName").val(data.levelName);
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$("#levelName").text(data.levelName);
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}
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if(data.responseTime) {
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$("#request_answer_time").val(data.responseTime);
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$("#responseTime").text(data.responseTime+"分钟");
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}
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if(data.resolveTime) {
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$("#request_deal_time").val(data.resolveTime);
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$("#resovleTime").text(data.resolveTime+"小时");
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}
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$("#level").show();
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},"json")
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}
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});
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function savelevel(){
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var priority_id = $("#priority_id").val();
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var influence_id = $("#influence_id").val();
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var slaId = $("#slaId").val();
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var slaName = $("#slaName").val();
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var request_answer_time = $("#request_answer_time").val();
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var request_deal_time = $("#request_deal_time").val();
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$.post("${base}/ewyw/ewIncident/savelevel.html",{"priority_id":priority_id,"influence_id":influence_id,"slaId":slaId,"slaName":slaName,"request_answer_time":request_answer_time,"request_deal_time":request_deal_time,"wt":wt,"fwt":fwt},function(data,textStatus) {
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if(fwt == 1){
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window.location.href = "${base}/ewyw/ewIncident/ewAddIncidentfwt.html";
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}else if(fwt==2){
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window.location.href = "${base}/ewyw/ewzc/ewzcAdd.html";
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}else{
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if(wt == 1){
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window.location.href = "${base}/ewyw/ewQuestion/ewAddQuestion.html";
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}else{
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window.location.href = "${base}/ewyw/ewIncident/ewAddIncident.html";
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}
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}
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});
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}
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</script>
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</body>
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</html>
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