<!doctype html>
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<html>
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<head>
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<meta charset="utf-8">
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[#include "/business/wechat/include/title.html" /]
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[#include "/business/wechat/include/wheader.html" /]
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</head>
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<body>
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<header class="kltit clearfix"><a href="javascript:history.go(-1);"><span></span></a>事件工单响应</header>
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<section class="wlresponse">
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<p>
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<span>事件编号</span>
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<label>${incident.ORDER_CODE}</label>
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</p>
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<p>
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<span>事件状态</span>
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<label>${Constants.getmapSC_WORKFLOW_INCIDENT_STATE_Label(incident.STATE+"")}</label>
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</p>
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<p>
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<span>${Constants.CUSTOMER_CONSTANTS}名称</span>
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<label>${incident.CUSTOMER_NAME}</label>
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</p>
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<p>
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<span>服务目录</span>
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<label>${incident.FIRST_CATEGORY_NAME}>${incident.SECOND_CATEGORY_NAME}>${incident.THIRD_CATEGORY_NAME}</label>
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</p>
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<p>
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<span>SLA等级</span>
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<label>
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<em class="org">${incident.SLA_NAME}</em><br />
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<em class="responseicon"></em>响应时间：<em class="org">${incident.REQUEST_ANSWER_TIME}分钟</em><br />
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<em class="responseicon"></em>解决时间：<em class="org">${incident.REQUEST_DEAL_TIME}小时</em>
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</label>
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</p>
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<button class="bluebtn bluebtnsmall" onclick="incidentResp()">确定</button><button class="bluebtn bluebtnsmall redcolor" onclick="javascript:window.location.href='${base}/ewyw/eworder/ewOrderInfo.html?orderId=${incident.ID}&orderType=${Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT}'">详情</button>
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</section>
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<script type="text/javascript">
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var b = false;
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function incidentResp() {
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if(!b) {
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b = true;
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$.post("${base}/ewyw/ewIncident/answerIncident.html",{"incidentId":'${incident.ID}',"flowId":'${incident.FLOW_ID}'},function(data,textStatus) {
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if(data=='2') {
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popupTips('该工单已被响应过', 2000);
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} else if(data=='1') {
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popupTips("响应成功", 2000);
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window.location.href="${base}/ewyw/ewIncident/ewIncidentInfoCl.html?orderId=${incident.ID}&orderType=${Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT}";
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} else {
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popupTips("响应失败", 2000);
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}
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b = false;
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})
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} else {
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popupTips("正在响应...", 2000);
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}
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}
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</script>
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</body>
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</html>
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