<!doctype html>
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<html class="no-js">
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<head>
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<meta charset="utf-8">
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<title>${dqjd}</title>
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</head>
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<body class="fullscreen">
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[#include "/business/pages/include/static.html" /]
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[#include "/business/pages/include/header.html" /]
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<div class="fs_lastitle">
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<span>${dqjd}</span>
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</div>
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[#if answer == 1]
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<script type="text/javascript">
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window.top.openDialog("3","工单响应",
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{},
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{"width":50,"height":50,"noclose":true},
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[{btnId:"btnSure3", btnName:"工单确认", btnStyle:"bluebtn"}],"${base}/business/pages/question/anwer.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}");
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</script>
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[#else]
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[#if baseMsg?? && baseMsg?size>0]
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<div class="fs_navtitle" id="fsNavtitle">
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<div class="fs_navtitle_con">
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<h2>问题详情</h2>
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<div class="fsnt_btn_left">
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[#if isback == 1 && ismain == 1]
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<a class="mainbtn close" href="javascript:orderback();"[#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if]><span>工单回退</span></a>
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[/#if]
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<a class="mainbtn dotask" href="javascript:finishQuestion();"[#if question.STATE == Constants.SC_WORKFLOW_QUESTION_STATE_GQ] style="display:none;"[/#if]><span>工单结束</span></a>
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</div>
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<div class="fsnt_btn">
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<a class="mainbtn refresh" href="javascript:window.location.reload(true);"><span>刷新</span></a>
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</div>
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</div>
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</div>
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<div class="fs_main clearfix">
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<div class="fsm_left nopadding" id="fsmLeft">
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<div class="deal_switch">
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<div class="dls_btn" id="dlsBtn">
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<a class="basicinfo focus"><span><em>基本信息</em></span></a>
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<a class="dealrem"><span><em>处理记录</em></span></a>
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<a class="dealrem"><span><em>问题诊断报告</em></span></a>
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<a class="relaequip"><span><em>关联配置</em></span></a>
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<a class="relaorder"><span><em>关联工单</em></span></a>
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<a class="filedoc"><span><em>文档附件</em></span></a>
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<!-- <a class="flowchart"><span><em>流程图</em></span></a> -->
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<a class="flowrecord"><span><em>流转记录</em></span></a>
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</div>
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</div>
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<div class="deal_switch_wrap">
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<div class="deal_switch_con iframecon" style="display:block;">
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<iframe src="${base}/business/pages/question/questionBaseMsg.html?orderId=${orderId}" frameborder="0" scrolling="no" width="100%" height="800px" id="baseMsgIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/dealRecord.html?flowId=${flowId}" width="100%" height="600px" id="recordIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/question/questionZdMsg.html?orderId=${orderId}&flowId=${flowId}&curnodeId=${curnodeId}" frameborder="0" scrolling="no" width="100%" height="800px" id="zdReportIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/devices.html?flowId=${flowId}" width="100%" height="600px" id="deviceIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/orders.html?flowId=${flowId}" width="100%" height="600px" id="orderIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/files.html?flowId=${flowId}&folderId=${Constants.GG_FOLDERS_WTFOLDERS}" width="100%" height="600px" id="lzIframe"></iframe>
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</div>
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<!-- <div class="deal_switch_con" style="display:none;">流程图</div> -->
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<div class="deal_switch_con" style="display:none;">
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<iframe src="${base}/business/pages/incident/lcRecord.html?flowId=${flowId}" width="100%" height="600px" id="lzIframe"></iframe>
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</div>
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</div>
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</div>
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<div class="fsm_right" id="fsmRight">
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<div class="fsmr_basicinfo">
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[#if baseMsg?? && baseMsg?size>0]
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<table>
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<tr class="greybg"><th><label>问题编号：</label></th><td>${baseMsg.ORDER_CODE}</td></tr>
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<tr><th><label>问题状态：</label></th><td><span class="blue_txt">${Constants.getmapSC_WORKFLOW_QUESTION_STATE_Label(baseMsg.STATE+"")}(${curnodeState})</span></td></tr>
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<tr class="greybg"><th><label>${Constants.CUSTOMER_CONSTANTS}名称：</label></th><td>${baseMsg.CUSTOMER_NAME}</td></tr>
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<tr><th><label>联系人：</label></th><td>${baseMsg.CONTACT_NAME}</td></tr>
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<tr class="greybg"><th><label>联系方式：</label></th><td>${baseMsg.CONTACT_PHONE}</td></tr>
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<tr><th><label>问题来源：</label></th><td>${baseMsg.SOURCE_NAME}</td></tr>
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<tr class="greybg"><th><label>服务类目：</label></th><td>${baseMsg.FIRST_CATEGORY_NAME}->${baseMsg.SECOND_CATEGORY_NAME}->${baseMsg.THIRD_CATEGORY_NAME}</td></tr>
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<tr><th><label>紧急程度：</label></th><td>${baseMsg.PRIORITY_NAME}</td></tr>
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<tr class="greybg"><th><label>影响范围：</label></th><td>${baseMsg.INFLUENCE_NAME}</td></tr>
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<tr ><th><label>优先等级：</label></th><td>${baseMsg.PRI_LEVEL}</td></tr>
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<tr class="greybg"><th><label>创建时间：</label></th><td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</td></tr>
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</table>
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[/#if]
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</div>
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</div>
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</div>
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<script type="text/javascript">
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var gq = '${question.STATE}';
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var customerId = '${question.CUSTOMER_ID}';
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var nodeId = '${nodeId}';
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if(gq == 8){
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popupTips("工单已被挂起");
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}
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var isanswer = '${answer}';
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$(function() {
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if(isanswer == 1){
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answer();
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}
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$("#dlsBtn>a").click(function() {
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var index = $("#dlsBtn>a").index(this);
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$("#dlsBtn>a").removeClass("focus");
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$(this).addClass("focus");
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var $dom = $("div.deal_switch_con:eq("+index+")");
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$("div.deal_switch_con").hide();
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$dom.show();
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})
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})
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//结束任务
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function finishQuestion() {
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$.post("${base}/business/pages/question/issave.html",{"nodeId":nodeId},function(data,textStatus) {
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if(data == 0) {
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window.top.openDialog("orderclose","工单结束",
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{},
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{"width":60,"height":80},
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[{btnId:"btnSure", btnName:"提交", btnStyle:"bluebtn"}],"${base}/business/pages/question/endQuestion.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}&customerId="+customerId);
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}else{
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if(data == 1){
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popupTips("其他人还在处理工单");
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}else{
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window.top.openDialog("1","工单提交",
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{},
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{"width":50,"height":50},
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[{btnId:"btnSure", btnName:"确定", btnStyle:"bluebtn"}],"${base}/business/pages/question/lzbz.html?nodeId=${nodeId}");
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}
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}
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})
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}
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function answer() {
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window.top.openDialog("3","工单响应",
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{},
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{"width":50,"height":50,"noclose":true},
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[{btnId:"btnSure3", btnName:"确定", btnStyle:"bluebtn"}],"${base}/business/pages/question/anwer.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}");
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}
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function orderclose() {
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window.top.openDialog("orderclose","工单关闭",
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{},
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{"width":50,"height":80},
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[{btnId:"btnSure", btnName:"确定", btnStyle:"bluebtn"}],"${base}/business/pages/question/closequestion.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}");
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}
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function orderback() {
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window.top.openDialog("2","流程回退",
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{},
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{"width":50,"height":60},
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[{btnId:"btnSure2", btnName:"确定", btnStyle:"bluebtn"}],"${base}/business/pages/question/orderBack.html?orderId=${orderId}&flowId=${flowId}&nodeId=${nodeId}");
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}
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</script>
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[/#if]
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[/#if]
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[#include "/business/pages/include/footer.html" /]
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</body>
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</html>
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