<!doctype html>
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<html class="no-js">
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<head>
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<meta charset="utf-8">
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<title>问题详情</title>
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</head>
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<body class="fullscreen">
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[#include "/business/pages/include/static.html" /]
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[#include "/business/pages/include/header.html" /]
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<div class="fs_lastitle">
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<span>问题处理详情</span>
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</div>
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<div class="fs_navtitle" id="fsNavtitle">
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<div class="fs_navtitle_con">
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<h2>问题详情</h2>
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<div class="fsnt_btn_left">
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[#if isopen == 1]<a class="mainbtn dotask" href="javascript:questionopen('${baseMsg.ID}');"><span>解挂</span></a>[/#if]
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[#if (baseMsg.STATE == 9 ||baseMsg.STATE == 10) && baseMsg.KNOWLEDGEID == null ]<a class="mainbtn back" href="${base}/business/pages/knowledge/knowledgeDeal/addRechangeKnowledge.html?changeId=${baseMsg.ID}&bustype=${Constants.WORKFLOW_BASE_BUSINESS_TYPE_QUESTION}" target="_blank"><span>纳入知识库</span></a>[/#if]
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<a class="mainbtn back" href="javascript:window.close();"><span>返回</span></a>
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</div>
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</div>
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</div>
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<div class="fs_main clearfix">
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<div class="fsm_left nopadding" id="fsmLeft">
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<div class="deal_switch">
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<div class="dls_btn" id="dlsBtn">
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<a class="basicinfo focus"><span><em>基本信息</em></span></a>
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<a class="relaequip"><span><em>关联配置</em></span></a>
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<a class="relaorder"><span><em>关联工单</em></span></a>
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<a class="filedoc"><span><em>文档附件</em></span></a>
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<a class="flowrecord"><span><em>流转记录</em></span></a>
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<a class="dealrem"><span><em>处理记录</em></span></a>
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<a class="zdreport"><span><em>诊断报告</em></span></a>
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<!-- <a class="flowchart"><span><em>流程图</em></span></a> -->
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[#if baseMsg.STATE==7 || baseMsg.STATE=9]<a class="dealrem" target="_blank" href="${base}/business/pages/question/questionInfo.html?orderId=${orderId}&flowId=${flowId}"><span><em>问题处理报告</em></span></a>[/#if]
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</div>
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</div>
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<div class="deal_switch_wrap">
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<div class="deal_switch_con">
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<div class="edit_title"><h3>基本信息</h3></div>
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[#if baseMsg?? && baseMsg?size>0]
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<table class="edit_layout basicinfo" width="100%">
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<tr>
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<th><label>问题名称：</label></th>
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<td colspan="3"><span class="infotxt">${baseMsg.NAME}</span></td>
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</tr>
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<tr>
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<th class="postop"><label>问题描述：</label></th>
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<td colspan="3"><span class="infotxt">${StringUtil.str2Html(baseMsg.DESCRIP)}</span></td>
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</tr>
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<tr>
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<th><label>${Constants.CUSTOMER_CONSTANTS}名称：</label></th>
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<td><span class="infotxt">${baseMsg.CUSTOMER_NAME}</span></td>
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<th><label>${Constants.UNIT_CONSTANTS}：</label></th>
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<td><span class="infotxt">${baseMsg.SUB_CUSTOMER_NAME}</span></td>
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</tr>
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<tr>
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<th><label>联系人：</label></th>
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<td><span class="infotxt">${baseMsg.CONTACT_NAME}</span></td>
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<th><label>联系方式：</label></th>
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<td><span class="infotxt">${baseMsg.CONTACT_PHONE}</span></td>
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</tr>
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<tr>
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<th><label>业务科室：</label></th>
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<td><span class="infotxt">${baseMsg.KESHI}</span></td>
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<th><label>问题来源：</label></th>
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<td><span class="infotxt">${baseMsg.SOURCE_NAME}</span></td>
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</tr>
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<tr>
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<th><label>服务目录：</label></th>
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<td colspan="3"><span class="infotxt">${baseMsg.FIRST_CATEGORY_NAME}->${baseMsg.SECOND_CATEGORY_NAME}->${baseMsg.THIRD_CATEGORY_NAME}</span></td>
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</tr>
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<tr>
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<th><label>紧急程度：</label></th>
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<td><span class="infotxt">${baseMsg.PRIORITY_NAME}</span></td>
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<th><label>影响范围：</label></th>
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<td><span class="infotxt">${baseMsg.INFLUENCE_NAME}</span></td>
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</tr>
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<tr>
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<th><label>优先等级：</label></th>
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<td><span class="infotxt">${baseMsg.PRI_LEVEL}</span></td>
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<th style="width:100px;"><label >期望解决时间：</label></th>
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<td><span class="infotxt">${DateUtil.format("yyyy-MM-dd",baseMsg.WANT_DEAL_TIME)}</span></td>
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</tr>
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[#if baseMsg.REPEAT_ORDER??]
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<tr>
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<th STYLE="width:100px;"><label>关联重复工单：</label></th>
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<td colspan="3"><span class="infotxt"><a href="${base}/business/pages/order/orderInfo.html?orderId=${baseMsg.wtId}&flowId=${baseMsg.REPEAT_ORDER}&orderType=${baseMsg.BUSINESSTYPE}" target="_blank">${baseMsg.wtcode}</a></span></td>
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</tr>
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[/#if]
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<tr>
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<th><label>创建人：</label></th>
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<td><span class="infotxt">${baseMsg.CREATE_USER_NAME}</span></td>
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<th><label>创建时间：</label></th>
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<td><span class="infotxt">${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</span></td>
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</tr>
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[#if baseMsg.files?? && baseMsg.files?size>0]
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<tr>
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<th class="postop"><label>附件：</label></th>
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<td colspan="3">
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<ul class="file_list">
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[#list baseMsg.files as file]
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<li><a href="${base}/business/pages/file/downloadFile.html?fileId=${file.ID}"><span>${file.FILE_NAME}</span></a></li>
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[/#list]
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</ul>
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</td>
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</tr>
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[/#if]
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</table>
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[/#if]
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<div class="deal_switch_con" style="display:none;">
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<iframe src="${base}/business/pages/incident/lcRecord.html?flowId=${flowId}" width="100%" height="600px" id="lzIframe"></iframe>
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<!-- <div class="deal_switch_con" style="display:none;">流程图</div> -->
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</div>
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</div>
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<div class="fsm_right" id="fsmRight">
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<div class="fsmr_basicinfo">
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[#if baseMsg?? && baseMsg?size>0]
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<table>
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<tr class="greybg"><th><label>问题编号：</label></th><td>${baseMsg.ORDER_CODE}</td></tr>
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<tr><th><label>问题状态：</label></th><td><span class="blue_txt">${Constants.getmapSC_WORKFLOW_QUESTION_STATE_Label(baseMsg.STATE+"")}</span></td></tr>
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<tr class="greybg"><th><label>${Constants.CUSTOMER_CONSTANTS}名称：</label></th><td>${baseMsg.CUSTOMER_NAME}</td></tr>
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<tr><th><label>联系人：</label></th><td>${baseMsg.CONTACT_NAME}</td></tr>
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<tr class="greybg"><th><label>联系方式：</label></th><td>${baseMsg.CONTACT_PHONE}</td></tr>
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<tr><th><label>问题来源：</label></th><td>${baseMsg.SOURCE_NAME}</td></tr>
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[#if baseMsg.SOURCE_ID == 'SJSJ' && baseMsg.incidentId ??]
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<tr><th><label>关联事件：</label></th><td><a href="${base}/business/pages/incident/incidentDetail.html?orderId=${baseMsg.incidentId}&flowId=${baseMsg.inflow}" target="_blank" style="text-decoration:underline;color:#0e76e5;"><span class="blue_txt">事件工单编号：${baseMsg.incode}</span></a></td></tr>
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[/#if]
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<tr class="greybg"><th><label>服务类目：</label></th><td>${baseMsg.FIRST_CATEGORY_NAME}->${baseMsg.SECOND_CATEGORY_NAME}->${baseMsg.THIRD_CATEGORY_NAME}</td></tr>
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<tr><th><label>紧急程度：</label></th><td>${baseMsg.PRIORITY_NAME}</td></tr>
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<tr class="greybg"><th><label>影响范围：</label></th><td>${baseMsg.INFLUENCE_NAME}</td></tr>
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<tr ><th><label>优先等级：</label></th><td>${baseMsg.PRI_LEVEL}</td></tr>
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<tr class="greybg"><th><label>创建时间：</label></th><td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</td></tr>
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</table>
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[/#if]
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</div>
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</div>
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</div>
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<script type="text/javascript">
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var orderId = '${orderId}';
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var flowId = '${flowId}';
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function query(url,params,domId) {
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loading(domId);
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$.post(url,params,function(data,textStatus) {
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loaded(domId);
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domId.html(data);
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})
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}
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$(function() {
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$("#dlsBtn>a:not(:eq(7))").click(function() {
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var index = $("#dlsBtn>a").index(this);
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$("#dlsBtn>a").removeClass("focus");
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$(this).addClass("focus");
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var $dom = $("div.deal_switch_con:eq("+index+")");
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var params = {"orderId":orderId,"flowId":flowId};
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if($.util.isEmpty($.trim($dom.html()))) {
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if(index==5) {
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//查询处理记录
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query("${base}/business/pages/incident/viewRecord.html",params,$dom);
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} else if(index==6) {
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//查询诊断报告
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query("${base}/business/pages/question/viewquestionZdMsg.html",params,$dom);
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} else if(index==1) {
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//查询关联配置
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query("${base}/business/pages/incident/viewDevice.html",params,$dom);
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} else if(index==2) {
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//查询关联工单
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query("${base}/business/pages/incident/viewOrder.html",params,$dom);
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} else if(index==3) {
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//查询文档附件
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query("${base}/business/pages/incident/viewFile.html",params,$dom);
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}
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}
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$("div.deal_switch_con").hide();
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$dom.show();
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})
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})
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function questionopen(orderId) {
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window.top.openDialog("5","开启原因",
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{},
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{"width":50,"height":60,},
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[{btnId:"btnSure5", btnName:"确定", btnStyle:"bluebtn"}],"${base}/business/pages/question/questionopen.html?orderId="+orderId);
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}
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</script>
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[#include "/business/pages/include/footer.html" /]
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</body>
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</html>
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