<!doctype html>
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<html class="no-js">
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<head>
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<meta charset="utf-8">
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<title>创建事件模板</title>
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</head>
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<body class="fullscreen">
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[#include "/business/pages/include/static.html" /]
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[#include "/business/pages/include/header.html" /]
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[#include "/component/newupload.html" /]
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[#include "/component/DatePicker.html" /]
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[#include "/component/newsel.html" /]
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<script src="${common_static}/static/script/select/chosen.jquery.js"></script>
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<script src="${common_static}/static/script/select/chosen.jquery.min.js"></script>
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<link rel="stylesheet" type="text/css" href="${common_static}/static/script/select/chosen.css"/>
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<script type="text/javascript">
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var pool = '${data.poolcount}';
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var dxy = '${data.dxycount}';
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var jxz = '${data.jxzcount}';
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var ycs = '${data.ycscount}';
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if(pool > 0){
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if( pool < 100){
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$(".${GnConstants.MYSJPOOL}").html(pool).addClass("fs_navnoread");
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}else{
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$(".${GnConstants.MYSJPOOL}").html("99+").addClass("fs_navnoreadmore");
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}
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}
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if(dxy > 0){
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if( dxy < 100){
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$(".${GnConstants.MYSJDXY}").html(dxy).addClass("fs_navnoread");
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}else{
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$(".${GnConstants.MYSJDXY}").html("99+").addClass("fs_navnoreadmore");
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}
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}
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if(jxz > 0){
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if( jxz < 100){
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$(".${GnConstants.MYSJJXZ}").html(jxz).addClass("fs_navnoread");
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}else{
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$(".${GnConstants.MYSJJXZ}").html("99+").addClass("fs_navnoreadmore");
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}
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}
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if(ycs > 0){
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if( ycs < 100){
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$(".${GnConstants.MYSHYCS}").html(ycs).addClass("fs_navnoread");
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}else{
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$(".${GnConstants.MYSHYCS}").html("99+").addClass("fs_navnoreadmore");
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}
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}
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</script>
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<script type="text/javascript">
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$(document).ready(function() {
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$.formValidator.initConfig({formID:"myform",onError:function(msg){popupTips(msg)},onSuccess:function(){
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if(!(window.top.openConfirm("确定要提交吗？"))) {
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return false;
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}
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document.getElementById("myform").target = window.top.openDialog("0","操作",
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{},
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{"width":40,"height":40,"noclose":true},
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[{btnId:"tipBtnSure", btnName:"确定", btnStyle:"bluebtn"}]);
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return true;
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}});
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$("#template_name").formValidator({empty: false, onShow:"请输入事件模板名称！",onFocus: "请输入事件模板名称"}).inputValidator({min: 1,max:100, onError: "事件模板名称为1到50个汉字"});
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$("#name").formValidator({empty: false, onShow:"请输入事件名称！",onFocus: "请输入事件名称"}).inputValidator({min: 1,max:100, onError: "事件名称为1到50个汉字"});
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$("#descrip").formValidator({empty: false, onShow:"请输入事件描述！",onFocus: "请输入事件描述"}).inputValidator({min: 1,onError: "事件描述不能为空"});
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$("#customer_id").formValidator({empty: false, onShow:"请选择${Constants.CUSTOMER_CONSTANTS}！",onFocus: "请选择${Constants.CUSTOMER_CONSTANTS}"}).inputValidator({min: 1,onError: "${Constants.CUSTOMER_CONSTANTS}不能为空"});
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$("#sub_customer_id").formValidator({empty: false, onShow:"请选择${Constants.UNIT_CONSTANTS}！",onFocus: "请选择${Constants.UNIT_CONSTANTS}"}).inputValidator({min: 1,onError: "${Constants.UNIT_CONSTANTS}不能为空"});
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$("#contact_phone").formValidator({empty:false,onFocus:"请输入联系方式"}).inputValidator({min:1,onError:"联系方式不能为空"})
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.regexValidator({regExp:"telOrmobile",dataType : "enum", onError:"联系方式为手机号或固定电话"});
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$("#contact_name").formValidator({empty: false, onShow:"请输入联系人！",onFocus: "联系人不能为空"}).inputValidator({min: 1,onError: "联系人不能为空"});
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$("#apply_type_id").formValidator({empty: false, onShow:"请选择申报方式！",onFocus: "申报方式不能为空"}).inputValidator({min: 1,onError: "申报方式不能为空"});
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$("#type_id").formValidator({empty: false, onShow:"请选择事件类型！",onFocus: "事件类型不能为空"}).inputValidator({min: 1,onError: "事件类型不能为空"});
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$("#source_id").formValidator({empty: false, onShow:"请选择事件来源！",onFocus: "事件来源不能为空"}).inputValidator({min: 1,onError: "事件来源不能为空"});
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$("#happen_time").formValidator({empty: false, onShow:"请选择发生时间！",onFocus: "事件发生时间不能为空"}).inputValidator({min: 1,onError: "发生时间不能为空"});
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$("#serivceListId").formValidator({empty: false, onShow:"请选择服务目录！",onFocus: "服务目录不能为空"}).inputValidator({min: 1,onError: "服务目录不能为空"});
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$("#priority_id").formValidator({empty: false, onShow:"请选择优先级！",onFocus: "优先级不能为空"}).inputValidator({min: 1,onError: "优先级不能为空"});
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$("#influence_id").formValidator({empty: false, onShow:"请选择影响度！",onFocus: "影响度不能为空"}).inputValidator({min: 1,onError: "影响度不能为空"});
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$("#slaId").formValidator({empty: false}).inputValidator({min: 1,onError: "服务等级不能为空,请配置服务目录等级协议"});
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$("#request_answer_time").formValidator({empty: false}).inputValidator({min: 1,onError: "响应时间不能为空,请配置服务目录等级协议"});
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$("#request_deal_time").formValidator({empty: false}).inputValidator({min: 1,onError: "解决时间不能为空,请配置服务目录等级协议"});
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});
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function checkPhone(value) {
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if($.util.isEmpty(value)) {
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return "联系方式不能为空";
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}
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if(!$.util.isMobile(value) && !$.util.isTelphone(value)) {
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return "联系方式格式不正确";
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}
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return true;
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}
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</script>
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<div class="fs_navtitle" id="fsNavtitle">
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<div class="fs_navtitle_con">
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<h2>新增事件模板</h2>
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<div class="fsnt_btn">
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<a class="fb_submit" href="javascript:doSubmit();"><span>提交</span></a>
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</div>
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</div>
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</div>
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<form id="myform" action="${base}/business/pages/incidentTemplate/engineerSaveIncident.html" method="post">
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<input type="hidden" id="repair" name="repair" value="${RequestParameters.repair}"/>
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<div class="fs_main clearfix">
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<div class="fsm_left" id="fsmLeft">
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<div class="edit_title"><h3>基本信息</h3></div>
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<table class="edit_layout">
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<tr>
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<th><label class="required">模板名称：</label></th>
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<td colspan="3">
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<input class="general maintitle" type="text" id="template_name" name="template_name" style="width:70%;"/>
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<div id="nameTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th><label class="required">事件名称：</label></th>
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<td colspan="3">
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<input class="general maintitle" type="text" id="name" name="name" style="width:70%;"/>
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<div id="nameTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th class="postop"><label class="required">事件描述：</label></th>
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<td colspan="3"><textarea class="general" id="descrip" name="descrip" style="width:74%;"></textarea>
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<div id="descripTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th><label class="required">${Constants.CUSTOMER_CONSTANTS}名称：</label></th>
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<td>
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[#if customer?? && customer?size>0]
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<input type="hidden" id="customer_id" name="customer_id" value="${customer.CUSTOMER_ID}"/>
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<input type="hidden" id="customer_name" name="customer_name" value="${customer.CUSTOMER_NAME}"/>
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<label>${customer.CUSTOMER_NAME}</label>
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[#else]
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[@sel id="customer_id" name="customer_id" value="${customerId}" source=customers textField="ID" valueField="CUSTOMER_NAME" labelName="customer_name" callback="changeMsg"/]
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<!-- <a class="csm_info"> </a> -->
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<div id="customer_idTip" style="display:inline-block;"></div>
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</td>
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[/#if]
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<th><label class="required">${Constants.UNIT_CONSTANTS}：</label></th>
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<td>
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[#if customer?? && customer?size>0]
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<input class="general" type="text" name="sub_customer_name" id="sub_customer_name" readOnly onclick="subCus();" value="${customer.CUSTOMER_NAME}"/>
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<input type="hidden" name="sub_customer_id" id="sub_customer_id" value="${customer.CUSTOMER_ID}"/>
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[#else]
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<input class="general" type="text" name="sub_customer_name" id="sub_customer_name" readOnly onclick="subCus();"/>
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<input type="hidden" name="sub_customer_id" id="sub_customer_id" />
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[/#if]
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<div id="sub_customer_idTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th><label class="required">联系方式：</label></th>
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<td>
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<input class="general" type="text" name="contact_phone" id="contact_phone"/>
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<input type="hidden" value="2" name="hasMsg" id="hasMsg"/>
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<span style="height:24px;"><img src="${common_static}/static/ui/images/16x16-loading.gif" style="margin:4px 0 0 2px;display:none;" id="loadCycle" /></span>
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<div id="contact_phoneTip" style="display:inline-block;"></div>
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</td>
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<th><label class="required">联系人：</label></th>
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<td>
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<input class="general" type="text" name="contact_name" id="contact_name"/>
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<div id="contact_nameTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th><label>业务科室：</label></th>
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<td>
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<input class="general" type="text" name="keshi" id="keshi"/>
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</td>
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<th><label class="required">申报方式：</label></th>
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<td>
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[@sel id="apply_type_id" name="apply_type_id" source=ways textField="DATAKEY" valueField="DATAVALUE" labelName="apply_type_name" value="${wayId}" text="${wayName}"/]
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<div id="apply_type_idTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th><label class="required">事件类型：</label></th>
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<td>
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[@sel id="type_id" name="type_id" source=types textField="DATAKEY" valueField="DATAVALUE" labelName="type_name" value="${typeId}" text="${typeName}"/]
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<div id="type_idTip" style="display:inline-block;"></div>
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</td>
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<th><label class="required">事件来源：</label></th>
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<td>
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[@sel id="source_id" name="source_id" source=froms textField="DATAKEY" valueField="DATAVALUE" labelName="source_name" value="${fromId}" text="${fromName}"/]
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<div id="source_idTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr>
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<th><label class="required">发生时间：</label></th>
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<td>
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[@datepicker id="happen_time" maxDate=DateUtil.getCurrentDate14() class="general" length=14/]<div id="happen_timeTip" style="display:inline-block;"></div>
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</td>
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<th><label class="required">服务目录：</label></th>
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<td>
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<input type="text" id="serivceList" readonly name="serivceList" onclick="showSl();" class="general"/>
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<input type="hidden" id="serivceListId" name="serivceListId">
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<input type="hidden" name="selectUser" id="selectUser" />
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<div id="serivceListIdTip" style="display:inline-block;"></div>
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</tr>
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</table>
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<div class="edit_title"><h3>SLA等级</h3></div>
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<table class="edit_layout">
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<tr>
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<th><label class="required">优先级：</label></th>
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<td>
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[@sel id="priority_id" name="priority_id" source=eventPri textField="DATAKEY" valueField="DATAVALUE" labelName="priority_name" callback="queryLevel"/]
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<div id="priority_idTip" style="display:inline-block;"></div>
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</td>
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<th><label class="required">影响度：</label></th>
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<td>
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[@sel id="influence_id" name="influence_id" source=eventDg textField="DATAKEY" valueField="DATAVALUE" labelName="influence_name" callback="queryLevel"/]
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<div id="influence_idTip" style="display:inline-block;"></div>
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</td>
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</tr>
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<tr id="level" style="display:none;">
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<input type="hidden" id="slaId" name="sla_id" />
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<input type="hidden" id="slaName" name="sla_name" />
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<input type="hidden" id="request_answer_time" name="request_answer_time" />
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<input type="hidden" id="request_deal_time" name="request_deal_time" />
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<th><label class="required">服务等级：</label></th>
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<td colspan="3" class="scores_con">
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<h4 id="levelName"></h4>
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<p>(<span>响应时间：</span><em class="first" id="responseTime"></em><span>解决时间：</span><em id="resovleTime"></em>)</p>
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</td>
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</tr>
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</table>
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</div>
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</div>
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</form>
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[#include "/business/pages/include/footer.html" /]
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<script type="text/javascript">
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$("#customer_id").chosen({
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no_results_text: "没有找到结果！",//搜索无结果时显示的提示
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search_contains:true, //关键字模糊搜索，设置为false，则只从开头开始匹配
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allow_single_deselect:true, //是否允许取消选择
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max_selected_options:1 //当select为多选时，最多选择个数
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});
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function subCus() {
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var customer_id = $("#customer_id").val();
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if($.util.isEmpty(customer_id)) {
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popupTips("请先选择${Constants.CUSTOMER_CONSTANTS}");
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return;
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}
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var sub_customer_id = $("#sub_customer_id").val();
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var url = "${base}/business/pages/servicelist/slaproject/subCus.html?type=2&customerId="+customer_id+"&subCustomerId="+sub_customer_id;
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window.top.openDialog("selectSubCus","操作",
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{},
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{"width":80,"height":80},
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[{btnId:"btnSure", btnName:"确定", btnStyle:"bluebtn"}],url);
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}
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function showCus(labelId,labelName) {
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$("#sub_customer_name").val(labelName);
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$("#sub_customer_id").val(labelId);
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}
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function showSl() {
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var customer_id = $("#customer_id").val();
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if($.util.isEmpty(customer_id)) {
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popupTips("请先选择${Constants.CUSTOMER_CONSTANTS}");
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return;
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}
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var serivceList = $("#serivceList").val();
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var serivceListId = $("#serivceListId").val();
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var url = "${base}/business/pages/servicelist/slaproject/serviceListTree.html?customerId="+customer_id+"&type=2";
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if(!$.util.isEmpty(serivceList)&&!$.util.isEmpty(serivceListId)) {
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var names = serivceList.split("-");
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var ids = serivceListId.split("-");
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if(ids.length==3) {
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url += "&sl="+ids[2];
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}
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}
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window.top.openDialog("selectSl","操作",
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{},
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{"width":80,"height":80},
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[{btnId:"btnSure", btnName:"确定", btnStyle:"bluebtn"}],url);
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}
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function queryLevel(a,b) {
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var priority_id = $("#priority_id").val();
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var influence_id = $("#influence_id").val();
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var serivceListId = $("#serivceListId").val();
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var customer_id = $("#customer_id").val();
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if(!$.util.isEmpty(priority_id) && !$.util.isEmpty(influence_id) && !$.util.isEmpty(serivceListId) && !$.util.isEmpty(customer_id)) {
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$.post("${base}/business/pages/servicelist/slaproject/queryLevel.html",{"priority_id":priority_id,"influence_id":influence_id,"serivceListId":serivceListId,"customer_id":customer_id},function(data,textStatus) {
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if(data.levelId) {
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$("#slaId").val(data.levelId);
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}
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if(data.levelName) {
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$("#slaName").val(data.levelName);
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$("#levelName").text(data.levelName);
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}
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if(data.responseTime) {
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$("#request_answer_time").val(data.responseTime);
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$("#responseTime").text(data.responseTime+"分钟");
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}
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if(data.resolveTime) {
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$("#request_deal_time").val(data.resolveTime);
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$("#resovleTime").text(data.resolveTime+"小时");
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}
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$("#level").show();
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},"json")
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}
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}
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function showName(labelId,labelName) {
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$("#serivceList").val(labelName);
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$("#serivceListId").val(labelId);
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queryLevel();
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}
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function changeMsg(customerId,customerName) {
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$("#sub_customer_id").val(customerId);
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$("#sub_customer_name").val(customerName);
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$("#serivceListId,#serivceList").val("");
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$("#level").hide();
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}
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function fullsearch() {
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var kw = $.trim($("#name").val());
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if(!$.util.isEmpty(kw) && kw.length>1) {
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search(2,"searchOrder",kw);
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search(3,"searchProblem",kw);
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search(1,"searchKnowLedge",kw);
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kw = $.util.encode($.util.encode(kw));
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$("#more0,#more1").attr("href","${base}/business/pages/fulltext/result.html?kw="+kw+"&t=2");
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$("#more2").attr("href","${base}/business/pages/fulltext/result.html?kw="+kw+"&t=1");
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} else {
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$("#more0,#more1").attr("href","${base}/business/pages/fulltext/search.html?t=2");
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$("#more2").attr("href","${base}/business/pages/fulltext/search.html?t=1");
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}
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}
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$(function() {
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var customerId = $('#customer_id');
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var typeId = $('#type_id');
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var applyTypeId = $('#apply_type_id');
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var sourceId = $('#source_id');
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var priority_id = $('#priority_id');
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var influence_id = $('#influence_id');
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$("a.delete").live("click",function() {
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var $table = $(this).parents("table");
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if($table.find("tr").length==2) {
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var $str = $(this).parents("tr");
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var length = $str.find("td").length;
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$str.find("td:gt(0)").remove();
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$str.find("td:first").attr({"colspan":length,"align":"center"}).html("暂无关联信息");
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} else {
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$(this).parents("tr").remove();
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}
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})
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$("#name").keyup(function(event){
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if(event.keyCode == 13) {
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fullsearch();
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$("#descrip").focus();
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}
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});
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$("#name").blur(function() {
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fullsearch();
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});
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$("span.queryTab").click(function() {
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var index = $(this).index();
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$("span.queryTab").removeClass("focus");
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$("span.queryTab").eq(index).addClass("focus");
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$("a.more").hide();
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$("a.more").eq(index).show();
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$("div.resultlist").hide();
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$("div.resultlist").eq(index).show();
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});
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$("#contact_phone").blur(function() {
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var customer_id = $("#customer_id").val();
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if(!$.util.isEmpty(customer_id)) {
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var contactPhone = $.trim($(this).val());
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$("#loadCycle").show();
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$.post("${base}/business/pages/incident/queryContactInfo.html",{"customer_id":customer_id,"contactPhone":contactPhone},function(data,textStatus) {
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if(data.hasMsg == 1) {
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var subId = data.SUB_CUSTOMER_ID;
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if(!$.util.isEmpty(subId)) {
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$("#sub_customer_id").val(subId);
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$("#sub_customer_name").val(data.SUB_CUSTOMER_NAME);
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}
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var contact_name = data.CONTACT_NAME;
|
if(!$.util.isEmpty(contact_name)) {
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$("#contact_name").val(contact_name);
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}
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var ywks = data.YWKS;
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if(!$.util.isEmpty(ywks)) {
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$("#keshi").val(ywks);
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}
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}
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$("#hasMsg").val(data.hasMsg);
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$("#loadCycle").hide();
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},"json")
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}
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});
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$("#contact_name").blur(function () {
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var customer_id = $("#customer_id").val();
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if (!$.util.isEmpty(customer_id)) {
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var contactName = $.trim($(this).val());
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$("#loadCycle").show();
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$.post("${base}/business/pages/incident/queryContactNameInfo.html", {
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"customer_id": customer_id,
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"contactName": contactName
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}, function (data, textStatus) {
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if (data.hasMsg == 1) {
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var subId = data.SUB_CUSTOMER_ID;
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if (!$.util.isEmpty(subId)) {
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$("#sub_customer_id").val(subId);
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$("#sub_customer_name").val(data.SUB_CUSTOMER_NAME);
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}
|
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var contact_phone = data.CONTACTS_TYPE;
|
if (!$.util.isEmpty(contact_phone)) {
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$("#contact_phone").val(contact_phone);
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}
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var ywks = data.YWKS;
|
if (!$.util.isEmpty(ywks)) {
|
$("#keshi").val(ywks);
|
}
|
}
|
$("#hasMsg").val(data.hasMsg);
|
$("#loadCycle").hide();
|
}, "json")
|
|
}
|
});
|
|
})
|
|
|
function search(type,domId,kw) {
|
var $dom = $("#"+domId);
|
loading($dom);
|
var param;
|
if(type == 1) {
|
param = {"kw":kw,"type":type,"pageSize":5};
|
} else if(type==2){
|
param = {"kw":kw,"type":type,"pageSize":5,"smallCategory":8};
|
} else if(type==3) {
|
param = {"kw":kw,"type":2,"pageSize":5,"smallCategory":9};
|
}
|
$.post("${base}/business/pages/fulltext/searchData.html",param,function(data,textStatus) {
|
loaded($dom);
|
$dom.html(data);
|
var num = $dom.find(".rsNum").val();
|
$("#"+domId+"1").html("("+num+")");
|
})
|
}
|
|
|
|
function linkDevice() {
|
var customerid = $("#customer_id").val();
|
var subCustomerId = $("#sub_customer_id").val();
|
|
if($.util.isEmpty(customerid)) {
|
popupTips("请先选择${Constants.CUSTOMER_CONSTANTS}");
|
return;
|
}
|
var deviceIds = new Array();
|
var $deviceId = $(":hidden[name='deviceId']");
|
if($deviceId.length>0) {
|
$deviceId.each(function() {
|
deviceIds.push($(this).val());
|
})
|
}
|
|
var ciIds = deviceIds.join("-");
|
window.top.openDialog("0","添加关联配置",
|
{},
|
{"width":85,"height":80},
|
[{btnId:"btnSure", btnName:"选择", btnStyle:"bluebtn"}],
|
"${base}/business/pages/incident/linkDevice.html?customerid="+customerid+"&subCustomerId="+subCustomerId+"&ciIds="+ciIds);
|
}
|
|
function showLinkDeivce(devices) {
|
var strHtml = "";
|
$.each(devices,function(i,item) {
|
var deviceId = item.get("deivceId");
|
var searchCode = item.get("searchCode");
|
var deviceName = item.get("deviceName");
|
var position = item.get("position");
|
strHtml += "<tr><td><input type='hidden' name='deviceId' value='"+deviceId+"'>"+searchCode+"</td><td>"+deviceName+"</td><td>"+position+"</td><td><a class='delete'>删除</a></td></tr>";
|
})
|
|
|
var firstTd = $("#linkDeviceTable tr:eq(1)");
|
if(!$.util.isEmpty(firstTd.find("td:eq(0)").attr("colspan"))){
|
if(firstTd.find("td:eq(0)").attr("colspan")!=1) {
|
firstTd.remove();
|
}
|
}
|
$("#linkDeviceTable").append(strHtml).show();
|
}
|
|
|
function showLinkOrder(devices) {
|
var strHtml = "";
|
$.each(devices,function(i,item) {
|
var orderId = item.get("orderId");
|
var businesstype = item.get("businesstype");
|
var orderCode = item.get("orderCode");
|
var wfname = item.get("wfname");
|
var createTime = item.get("createTime");
|
var customerName = item.get("customerName");
|
var wfstateText = item.get("wfstateText");
|
strHtml += "<tr><td><input type='hidden' name='orderId' value='"+orderId+"'>"+orderCode+"</td><td>"+wfname+"</td><td>"+businesstype+"</td><td>"+wfstateText+"</td><td><a class='delete'>删除</a></td></tr>";
|
})
|
|
|
var firstTd = $("#linkOrderTable tr:eq(1)");
|
if(!$.util.isEmpty(firstTd.find("td:eq(0)").attr("colspan"))){
|
if(firstTd.find("td:eq(0)").attr("colspan")!=1) {
|
firstTd.remove();
|
}
|
}
|
|
$("#linkOrderTable").append(strHtml).show();
|
}
|
|
function linkOrder() {
|
var customerid = $("#customer_id").val();
|
|
if($.util.isEmpty(customerid)) {
|
popupTips("请先选择${Constants.CUSTOMER_CONSTANTS}");
|
return;
|
}
|
var orderIds = new Array();
|
var $orderId = $(":hidden[name='orderId']");
|
if($orderId.length>0) {
|
$orderId.each(function() {
|
orderIds.push($(this).val());
|
})
|
}
|
|
var orderids = orderIds.join("-");
|
window.top.openDialog("0","添加关联工单",
|
{},
|
{"width":85,"height":80},
|
[{btnId:"btnSure", btnName:"选择", btnStyle:"bluebtn"}],
|
"${base}/business/pages/incident/linkOrder.html?customerid="+customerid+"&orderids="+orderids);
|
}
|
|
function doSubmit() {
|
$("#myform").submit();
|
}
|
|
|
</script>
|
|
</body>
|
</html>
|
