<!doctype html>
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<html class="no-js">
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<head>
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<meta charset="utf-8">
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<title>事件详情</title>
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</head>
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<body class="fullscreen">
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[#include "/business/pages/include/static.html" /]
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[#include "/business/pages/include/header.html" /]
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<div class="fs_lastitle">
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<span>异常/故障配置事件处理详情</span>
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</div>
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<div class="fs_navtitle">
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<div class="fs_navtitle_con">
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<h2>事件详情</h2>
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<div class="fsnt_btn_left">
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[#if (baseMsg.STATE == 9 ||baseMsg.STATE == 11) && baseMsg.QUESTIONID == null ] <a class="mainbtn back" href="${base}/business/pages/question/addchangequestion.html?changeId=${baseMsg.ID}&bustype=${Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT}" target="_blank"><span>升级问题</span></a>[/#if]
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[#if (baseMsg.STATE == 9 ||baseMsg.STATE == 11) && baseMsg.KNOWLEDGEID == null ]<a class="mainbtn back" href="${base}/business/pages/knowledge/knowledgeDeal/addRechangeKnowledge.html?changeId=${baseMsg.ID}&bustype=${Constants.WORKFLOW_BASE_BUSINESS_TYPE_INCIDENT}" target="_blank"><span>纳入知识库</span></a>[/#if]
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<a class="mainbtn back" href="javascript:window.close();"><span>返回</span></a>
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</div>
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</div>
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</div>
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<div class="fs_main clearfix">
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<div class="fsm_left nopadding" id="fsmLeft">
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<div class="deal_switch">
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<div class="dls_btn" id="dlsBtn">
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<a class="basicinfo focus"><span><em>基本信息</em></span></a>
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<a class="relaequip"><span><em>关联配置</em></span></a>
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<a class="relaorder"><span><em>关联工单</em></span></a>
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<a class="filedoc"><span><em>文档附件</em></span></a>
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<!--<a class="flowchart"><span><em>流程图</em></span></a>-->
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<a class="flowrecord"><span><em>流转记录</em></span></a>
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<a class="dealrem"><span><em>处理记录</em></span></a>
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[#if baseMsg?? && baseMsg?size>0]
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[#if baseMsg.WFSTATE == Constants.WORKFLOW_BASE_WFSTATE_FINISH || baseMsg.WFSTATE == Constants.WORKFLOW_BASE_WFSTATE_EVALUATE]
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<a class="dealrem" href="${base}/business/pages/incident/finishReport.html?orderId=${orderId}" target="_blank"><span><em>事件处理报告</em></span></a>
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[#elseif baseMsg.WFSTATE == Constants.WORKFLOW_BASE_WFSTATE_CLOSE]
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<a class="dealrem" href="${base}/business/pages/incident/closeReport.html?orderId=${orderId}" target="_blank"><span><em>事件处理报告</em></span></a>
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[/#if]
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[/#if]
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</div>
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</div>
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<div class="deal_switch_wrap">
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<div class="deal_switch_con">
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<div class="edit_title"><h3>基本信息</h3></div>
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[#if baseMsg?? && baseMsg?size>0]
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<table class="edit_layout basicinfo" width="100%">
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<tr>
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<th><label>事件名称：</label></th>
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<td colspan="3"><span class="infotxt">${baseMsg.NAME}</span></td>
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</tr>
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<tr>
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<th><label>事件描述：</label></th>
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<td colspan="3"><span class="infotxt">${StringUtil.str2Html(baseMsg.DESCRIP)}</span></td>
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</tr>
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<tr>
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<th><label>${Constants.CUSTOMER_CONSTANTS}名称：</label></th>
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<td><span class="infotxt">${baseMsg.CUSTOMER_NAME}</span></td>
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<th><label>${Constants.UNIT_CONSTANTS}：</label></th>
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<td><span class="infotxt">${baseMsg.SUB_CUSTOMER_NAME}</span></td>
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</tr>
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<tr>
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<th><label>联系人：</label></th>
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<td><span class="infotxt">${baseMsg.CONTACT_NAME}</span></td>
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<th><label>联系方式：</label></th>
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<td><span class="infotxt">${baseMsg.CONTACT_PHONE}</span></td>
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</tr>
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<tr>
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<th><label>业务科室：</label></th>
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<td ><span class="infotxt">${baseMsg.KESHI}</span></td>
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<th><label>申报方式：</label></th>
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<td><span class="infotxt">${baseMsg.APPLY_TYPE_NAME}</span></td>
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</tr>
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<tr>
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<th><label>事件类型：</label></th>
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<td><span class="infotxt">${baseMsg.TYPE_NAME}</span></td>
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<th><label>事件来源：</label></th>
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<td><span class="infotxt">${baseMsg.SOURCE_NAME}</span></td>
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</tr>
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<tr>
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<th><label>发生时间：</label></th>
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<td><span class="infotxt">${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.HAPPEN_TIME)}</span></td>
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<th><label>服务目录：</label></th>
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<td><span class="infotxt">${baseMsg.FIRST_CATEGORY_NAME}-->${baseMsg.SECOND_CATEGORY_NAME}-->${baseMsg.THIRD_CATEGORY_NAME}</span></td>
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</tr>
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<tr>
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<th><label>创建人：</label></th>
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<td><span class="infotxt">${baseMsg.CREATE_USER_NAME}</span></td>
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<th><label>创建时间：</label></th>
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<td><span class="infotxt">${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</span></td>
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</tr>
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[#if baseMsg.files?? && baseMsg.files?size>0]
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<tr>
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<th class="postop"><label>附件：</label></th>
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<td colspan="3">
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<ul class="file_list">
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[#list baseMsg.files as file]
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<li><a href="${base}${file.FILE_PATH}" title="${file.FILE_NAME}" ><span>${left(file.FILE_NAME,30)}</span></a></li>
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[/#list]
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</ul>
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</td>
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</tr>
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[/#if]
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</table>
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[/#if]
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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<!--<div class="deal_switch_con" style="display:none;">流程图</div>-->
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<div class="deal_switch_con" style="display:none;">
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<iframe src="${base}/business/pages/incident/lcRecord.html?flowId=${flowId}" width="100%" height="600px" id="lzIframe"></iframe>
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</div>
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<div class="deal_switch_con" style="display:none;">
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</div>
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</div>
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</div>
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<div class="fsm_right" id="fsmRight">
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<div class="fsmr_basicinfo">
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[#if baseMsg?? && baseMsg?size>0]
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<table>
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<tr ><th><label>事件编号：</label></th><td>${baseMsg.ORDER_CODE}</td></tr>
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<tr class="greybg"><th><label>事件名称：</label></th><td>${baseMsg.NAME}</td></tr>
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<tr><th><label>事件状态：</label></th><td><span class="blue_txt">${Constants.getmapSC_WORKFLOW_INCIDENT_STATE_Label(baseMsg.STATE+"")}</span></td></tr>
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<tr class="greybg"><th><label>${Constants.CUSTOMER_CONSTANTS}名称：</label></th><td>${baseMsg.CUSTOMER_NAME}</td></tr>
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<tr><th><label>联系人：</label></th><td>${baseMsg.CONTACT_NAME}</td></tr>
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<tr class="greybg"><th><label>联系方式：</label></th><td>${baseMsg.CONTACT_PHONE}</td></tr>
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<tr><th><label>事件类型：</label></th><td>${baseMsg.TYPE_NAME}</td></tr>
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<tr class="greybg"><th><label>服务目录：</label></th><td>${baseMsg.FIRST_CATEGORY_NAME}-${baseMsg.SECOND_CATEGORY_NAME}-${baseMsg.THIRD_CATEGORY_NAME}</td></tr>
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<tr><th><label>优先级：</label></th><td>${baseMsg.PRIORITY_NAME}</td></tr>
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<tr class="greybg"><th><label>影响度：</label></th><td>${baseMsg.INFLUENCE_NAME}</td></tr>
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<tr><th><label>SLA：</label></th><td class="scores_con">
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<!--<a class="scores_star focus"></a>
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<a class="scores_star focus"></a>
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<a class="scores_star"></a>
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<a class="scores_star"></a>
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<a class="scores_star"></a>
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--><h4>${baseMsg.SLA_NAME}</h4>
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<p>(<span>响应时间：</span><em class="first">${baseMsg.REQUEST_ANSWER_TIME}分钟</em><span>解决时间：</span><em>${baseMsg.REQUEST_DEAL_TIME}小时</em>)</p>
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</td></tr>
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<tr class="greybg">
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<th><label>响应时间：</label></th>
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<td>
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<div style="width:150px;" [#if baseMsg.ANSWER_TIMEOUT == 1]class="probar redbg"[#else]class="probar"[/#if]>
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<span style="width:${baseMsg.xyWidth}px"></span>
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<em>${baseMsg.sjxysj} / ${baseMsg.REQUEST_ANSWER_TIME}（分钟）</em>
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</div>
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</td>
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</tr>
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<tr>
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<th><label>处理时间：</label>
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</th>
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<td>
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<div [#if baseMsg.DEAL_TIMEOUT == 1]class="probar redbg"[#else]class="probar"[/#if] style="width:150px;">
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<span style="width:${baseMsg.jjWidth}px"></span>
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<em>${baseMsg.sjjjsj} / ${baseMsg.REQUEST_DEAL_TIME}（小时）</em>
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</div>
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</td>
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</tr>
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<tr class="greybg"><th><label>创建时间：</label></th><td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</td></tr>
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</table>
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[/#if]
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</div>
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</div>
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</div>
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<script type="text/javascript">
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var orderId = '${orderId}';
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var flowId = '${flowId}';
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function query(url,params,domId) {
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loading(domId);
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$.post(url,params,function(data,textStatus) {
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loaded(domId);
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domId.html(data);
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})
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}
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$(function() {
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$("#dlsBtn>a:not(:eq(6))").click(function() {
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var index = $("#dlsBtn>a").index(this);
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$("#dlsBtn>a").removeClass("focus");
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$(this).addClass("focus");
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var $dom = $("div.deal_switch_con:eq("+index+")");
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var params = {"orderId":orderId,"flowId":flowId};
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if($.util.isEmpty($.trim($dom.html()))) {
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if(index==1) {
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//查询关联配置
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query("${base}/business/pages/incident/viewDevice.html",params,$dom);
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} else if(index==2) {
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//查询关联工单
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query("${base}/business/pages/incident/viewOrder.html",params,$dom);
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} else if(index==3) {
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//查询文档附件
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query("${base}/business/pages/incident/viewFile.html",params,$dom);
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} else if(index==4) {
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} else if(index==5) {
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//查询处理记录
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query("${base}/business/pages/incident/viewRecord.html",params,$dom);
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}
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}
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$("div.deal_switch_con").hide();
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$dom.show();
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})
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})
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</script>
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[#include "/business/pages/include/footer.html" /]
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</body>
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</html>
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