<!doctype html>
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<html class="no-js">
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<head>
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<meta charset="utf-8">
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<title>事件处理</title>
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[#include "/business/pages/include/static.html" /]
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</head>
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<body class="fullscreen">
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[#include "/business/pages/include/header.html" /]
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<div class="fs_lastitle">
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<span>事件处理</span>
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</div>
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[#if !baseMsg.XY_TIME?? || baseMsg.XY_TIME==""]
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<script type="text/javascript">
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window.top.openDialog("orderConfirm","工单确认",
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{},
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{"width":60,"height":50,"noclose":true},
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[{btnId:"btnSure_orderConfirm", btnName:"工单确认", btnStyle:"bluebtn"}],
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"${base}/business/pages/incident/orderConfirm.html?incidentId=${orderId}");
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</script>
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[#else]
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[#if baseMsg?? && baseMsg?size>0]
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<div class="fs_navtitle" id="fsNavtitle">
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<div class="fs_navtitle_con">
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<h2>事件处理</h2>
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<div class="fsnt_btn_left">
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<div class="icon_select">
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<a class="mainbtn dotask" href="javascript:selectPerson();"><span>分派任务</span></a>
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</div>
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<a class="mainbtn dotask" href="javascript:finishTask();"><span>结束任务</span></a>
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<!-- <a class="mainbtn delevent"><span>删除事件</span></a>-->
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<a class="mainbtn close" href="javascript:closeTask();"><span>取消事件</span></a>
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</div>
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<div class="fsnt_btn">
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<a class="mainbtn refresh" href="javascript:window.location.reload(true);"><span>刷新</span></a>
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<!--<div class="icon_select">
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<a class="mainbtn"><span><em>生成</em></span></a>
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<div class="ins_con">
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<a>生成第一项</a>
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<a>生成首选项</a>
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</div>
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</div>
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--></div>
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</div>
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</div>
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<div class="fs_main clearfix">
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<div class="fsm_left nopadding" id="fsmLeft">
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<div class="deal_switch">
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<div class="dls_btn" id="dlsBtn">
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<a class="basicinfo focus"><span><em>基本信息</em></span></a>
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<a class="relaequip"><span><em>关联配置</em></span></a>
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<a class="relaorder"><span><em>关联工单</em></span></a>
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<a class="filedoc"><span><em>文档附件</em></span></a>
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<!--<a class="flowchart"><span><em>流程图</em></span></a>-->
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<a class="flowrecord"><span><em>流转记录</em></span></a>
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<a class="dealrem"><span><em>处理记录</em></span></a>
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</div>
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</div>
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<div class="deal_switch_wrap">
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<div class="deal_switch_con iframecon" style="display:block;">
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<iframe src="${base}/business/pages/incident/incidentBaseMsg.html?orderId=${orderId}" frameborder="0" scrolling="no" width="100%" height="900px" id="baseMsgIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/devices.html?flowId=${flowId}" width="100%" height="600px" id="deviceIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/orders.html?flowId=${flowId}" width="100%" height="600px" id="orderIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/files.html?flowId=${flowId}&folderId=${Constants.GG_FOLDERS_SJFOLDERS}" width="100%" height="600px" id="fileIframe"></iframe>
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</div>
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<!--<div class="deal_switch_con" style="display:none;">流程图</div>-->
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<div class="deal_switch_con" style="display:none;">
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<iframe src="${base}/business/pages/incident/lcRecord.html?flowId=${flowId}" width="100%" height="600px" id="lzIframe"></iframe>
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</div>
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<div class="deal_switch_con iframecon" style="display:none;">
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<iframe src="${base}/business/pages/incident/dealRecord.html?flowId=${flowId}&folderId=${Constants.GG_FOLDERS_SJFOLDERS}" width="100%" height="600px" id="recordIframe"></iframe>
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</div>
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</div>
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</div>
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<div class="fsm_right" id="fsmRight">
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<div class="fsmr_basicinfo">
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[#if baseMsg?? && baseMsg?size>0]
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<table>
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<tr class="greybg"><th><label>事件编号：</label></th><td>${baseMsg.ORDER_CODE}</td></tr>
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<tr><th><label>事件状态：</label></th><td><span class="blue_txt">${Constants.getmapSC_WORKFLOW_INCIDENT_STATE_Label(baseMsg.STATE+"")}</span></td></tr>
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<tr class="greybg"><th><label>${Constants.CUSTOMER_CONSTANTS}名称：</label></th><td>${baseMsg.CUSTOMER_NAME}</td></tr>
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<tr><th><label>联系人：</label></th><td>${baseMsg.CONTACT_NAME}</td></tr>
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<tr class="greybg"><th><label>联系方式：</label></th><td>${baseMsg.CONTACT_PHONE}</td></tr>
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<tr><th><label>事件类型：</label></th><td>${baseMsg.TYPE_NAME}</td></tr>
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<tr class="greybg"><th><label>服务目录：</label></th><td>${baseMsg.FIRST_CATEGORY_NAME}->${baseMsg.SECOND_CATEGORY_NAME}->${baseMsg.THIRD_CATEGORY_NAME}</td></tr>
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<tr><th><label>优先级：</label></th><td>${baseMsg.PRIORITY_NAME}</td></tr>
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<tr class="greybg"><th><label>影响度：</label></th><td>${baseMsg.INFLUENCE_NAME}</td></tr>
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<tr><th><label>SLA：</label></th><td class="scores_con">
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<!--<a class="scores_star focus"></a>
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<a class="scores_star focus"></a>
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<a class="scores_star"></a>
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<a class="scores_star"></a>
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<a class="scores_star"></a>
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--><h4>${baseMsg.SLA_NAME}</h4>
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<p>(<span>响应时间：</span><em class="first">${baseMsg.REQUEST_ANSWER_TIME}分钟</em><span>解决时间：</span><em>${baseMsg.REQUEST_DEAL_TIME}小时</em>)</p>
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</td></tr>
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<tr class="greybg">
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<th><label>响应时间：</label></th>
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<td>
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<div style="width:150px;" [#if baseMsg.ANSWER_TIMEOUT == 1]class="probar redbg"[#else]class="probar"[/#if]>
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<span style="width:${baseMsg.xyWidth}px"></span>
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<em>${baseMsg.sjxysj} / ${baseMsg.REQUEST_ANSWER_TIME}（分钟）</em>
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</div>
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</td>
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</tr>
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<tr>
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<th><label>解决时间：</label>
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</th>
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<td>
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<div [#if baseMsg.DEAL_TIMEOUT == 1]class="probar redbg"[#else]class="probar"[/#if] style="width:150px;">
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<span style="width:${baseMsg.jjWidth}px"></span>
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<em>${baseMsg.sjjjsj} / ${baseMsg.REQUEST_DEAL_TIME}（小时）</em>
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</div>
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</td>
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</tr>
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<tr class="greybg"><th><label>创建时间：</label></th><td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",baseMsg.CREATE_TIME)}</td></tr>
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</table>
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[/#if]
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</div>
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</div>
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</div>
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<form id="fpform" action="${base}/business/pages/incident/dispatchTask.html" method="post">
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<input type="hidden" name="id" value="${flowId}" />
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<input type="hidden" name="userMsg" id="userMsg" />
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<input type="hidden" name="bz" id="bz" />
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<input type="hidden" name="customerId" value="${baseMsg.CUSTOMER_ID}" />
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<input type="hidden" name="projectId" value="${baseMsg.PROJECT_ID}" />
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</form>
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<script type="text/javascript">
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$(function() {
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$("#dlsBtn>a").click(function() {
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var index = $("#dlsBtn>a").index(this);
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$("#dlsBtn>a").removeClass("focus");
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$(this).addClass("focus");
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var $dom = $("div.deal_switch_con:eq("+index+")");
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$("div.deal_switch_con").hide();
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$dom.show();
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})
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$.formValidator.initConfig({formID:"fpform",onError:function(msg){popupTips(msg)},onSuccess:function(){
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document.getElementById("fpform").target = window.top.openDialog("0","操作",
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{},
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{"width":40,"height":40,"noclose":true},
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[{btnId:"tipBtnSure", btnName:"确定", btnStyle:"bluebtn"}]);
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return true;
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}});
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})
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var serivceListId = '${baseMsg.FIRST_CATEGORY_ID}-${baseMsg.SECOND_CATEGORY_ID}-${baseMsg.THIRD_CATEGORY_ID}';
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var customerId = '${baseMsg.CUSTOMER_ID}';
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function selectPerson() {
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window.top.openDialog("personList","人员分配",
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{},
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{"width":80,"height":80},
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[{btnId:"btnSure", btnName:"选择", btnStyle:"bluebtn"}],"${base}/business/pages/incident/users.html?customerId="+customerId+"&flowId=${flowId}&serivceListId="+serivceListId);
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}
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function showUser(userMsg,bz) {
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$("#userMsg").val(userMsg);
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$("#bz").val(bz);
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$("#fpform").submit();
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}
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//结束任务
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function finishTask() {
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window.top.openDialog("1","解决方案",
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{},
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{"width":80,"height":80},
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[{btnId:"tipBtnSure", btnName:"提交", btnStyle:"bluebtn"}],"${base}/business/pages/incident/endTask.html?incidentId=${orderId}");
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}
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//关闭任务
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function closeTask() {
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window.top.openDialog("0","取消原因",
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{},
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{"width":80,"height":80},
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[{btnId:"tipBtnSure", btnName:"提交", btnStyle:"bluebtn"}],"${base}/business/pages/incident/closeReason.html?incidentId=${orderId}");
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}
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</script>
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[/#if]
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[/#if]
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[#include "/business/pages/include/footer.html" /]
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</body>
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</html>
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