<!doctype html>
|
<html class="no-js">
|
<head>
|
<meta charset="utf-8">
|
<title>事件处理报告</title>
|
[#include "/business/pages/include/static.html" /]
|
[#include "/component/excExport.html" /]
|
|
|
<script type="text/javascript">
|
|
|
function onDialogBtnClick(btnID, dialogID, config){//此函数放在子页面
|
if(btnID == "btnExport"){
|
saveAsFile();
|
}
|
if(btnID == "btnPrint"){
|
prn1_preview();
|
}
|
}
|
</script>
|
|
|
|
</head>
|
|
<body class="fullscreen">
|
[#include "/business/pages/include/header.html" /]
|
[#include "/business/pages/include/print.html" /]
|
|
[#if report?? && report?size>0]
|
<div class="check_btn clearfix">
|
<a class="common close" href="javascript:window.close();"><span>关闭</span></a>
|
[@excExp id="printDiv" name="事件处理报告" /]
|
<a class="common print" href="javascript:printA4(1,'printDiv');"><span>打印</span></a>
|
</div>
|
<div class="device" id="printDiv" style="padding:0;border:0;">
|
<table border="0" class="reportTable">
|
<tr class="titleTr">
|
<td colspan="6">事件处理报告</td>
|
</tr>
|
<tr class="nameTr">
|
<td colspan="2" align="left">${Constants.CUSTOMER_CONSTANTS}名称：${report.CUSTOMER_NAME}</td>
|
<td colspan="2" style="text-align:center;">${Constants.UNIT_CONSTANTS}：${report.SUB_CUSTOMER_NAME}</td>
|
<td colspan="2" style="text-align:right;" >编号：${report.ORDER_CODE}</td>
|
</tr>
|
<tr>
|
<td class="tdbg" width="65px">事件标题</td>
|
<td colspan="5" align="left">${report.NAME}</td>
|
</tr>
|
<tr>
|
<td class="tdbg">事件类型</td>
|
<td>${report.TYPE_NAME}</td>
|
<td class="tdbg">发生时间</td>
|
<td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",report.HAPPEN_TIME)}</td>
|
<td align="center" class="tdbg">事件来源</td>
|
<td>${report.SOURCE_NAME}</td>
|
</tr>
|
|
<tr>
|
<td class="tdbg">联系人</td>
|
<td>${report.CONTACT_NAME}</td>
|
<td class="tdbg">联系方式</td>
|
<td>${report.CONTACT_PHONE}</td>
|
<td align="center" class="tdbg">申报方式</td>
|
<td>${report.APPLY_TYPE_NAME}</td>
|
</tr>
|
|
<tr>
|
<td class="tdbg">创建时间</td>
|
<td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",report.CREATE_TIME)}</td>
|
<td class="tdbg">响应时间</td>
|
<td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",report.ANSWER_TIME)}</td>
|
<td align="center" class="tdbg">完成时间</td>
|
<td>${DateUtil.format("yyyy-MM-dd HH:mm:ss",report.RESOLVE_TIME)}</td>
|
</tr>
|
|
|
<tr>
|
<td class="tdbg">是否超时</td>
|
<td>[#if report.ANSWER_TIMEOUT==1 || report.DEAL_TIMEOUT==1]超时[#else]未超时[/#if]</td>
|
<td class="tdbg">响应耗时</td>
|
<td>[#if report.ANSWER_USE_TIME?? && report.ANSWER_USE_TIME!=""]${report.ANSWER_USE_TIME} （分钟）[/#if]</td>
|
<td align="center" class="tdbg">处理耗时</td>
|
<td>[#if report.DEAL_USE_TIME?? && report.DEAL_USE_TIME!=""]${report.DEAL_USE_TIME} （小时）[/#if]</td>
|
</tr>
|
|
|
|
<tr>
|
<td class="tdbg">服务目录</td>
|
<td colspan="3" align="left">${report.FIRST_CATEGORY_NAME}-${report.SECOND_CATEGORY_NAME}-${report.THIRD_CATEGORY_NAME}</td>
|
<td align="center" class="tdbg">业务系统</td>
|
<td></td>
|
</tr>
|
|
|
<tr>
|
<td class="tdbg">SLA等级</td>
|
<td>${report.SLA_NAME}</td>
|
<td class="tdbg">影响度</td>
|
<td>${report.INFLUENCE_NAME}</td>
|
<td align="center" class="tdbg">优先级</td>
|
<td>${report.PRIORITY_NAME}</td>
|
</tr>
|
|
|
<!-- <tr>
|
<td class="device_mtable_tdbg">工程师</td>
|
<td> </td>
|
<td class="device_mtable_tdbg">联系方式</td>
|
<td> </td>
|
<td align="center" class="device_mtable_tdbg">工程师角色</td>
|
<td> </td>
|
</tr> -->
|
|
|
|
<tr>
|
<td class="tdbg">事件描述</td>
|
<td colspan="5" align="left">
|
${StringUtil.str2Html(report.DESCRIP)}
|
</td>
|
</tr>
|
<tr>
|
<td class="tdbg">取消类型</td>
|
<td colspan="5" align="left">
|
${report.RESOLVE_TYPE_NAME}
|
</td>
|
</tr>
|
|
<tr>
|
<td class="tdbg">取消原因</td>
|
<td colspan="5" align="left">
|
${report.RESOLVE}
|
</td>
|
</tr>
|
|
[#if report.linkIncident?? && report.linkIncident?size>0]
|
<tr>
|
<td rowspan="2" class="tdbg">合并工单信息</td>
|
<td colspan="2" class="tdbg">工单编号</td>
|
<td colspan="2" class="tdbg">工单名称</td>
|
<td class="tdbg">工单状态</td>
|
</tr>
|
<tr>
|
<td colspan="2">${report.linkIncident.ORDER_CODE}</td>
|
<td colspan="2">${report.linkIncident.NAME}</td>
|
<td>${Constants.getmapSC_WORKFLOW_INCIDENT_STATE_Label(report.linkIncident.STATE+"")}</td>
|
</tr>
|
[/#if]
|
|
</table>
|
</div>
|
|
[/#if]
|
[#include "/business/pages/include/footer.html" /]
|
</body>
|
</html>
|
